I-Firefox Community Forum

Hi,

I told my banking site to trust my computer but I changed my mind and want 2fa back. When I go to my banking site using chrome, it uses 2fa so I know it is not on the banking site.

What do I need to do for firefox to start using 2fa for this site again? It says firefox browser is up to date and I'm using Windows 11. Thanks, Steve

I downloaded firefox desktop for my imac 27" none of the passwords I had on file would work so I changed the password and tried it. It appeared to work but after a while the incorrect password came up again. I continued to try using the code you sent via email several times and even though it appeared to. accept the password it still rejects your code. I have tried both caps and lower case characters but it still rejects the login

Hello, thanks for any help.

I am trying to initiate a Mozilla scan on my iPhone, where Firefox is installed. iOS is 18.7.2.

I begin my login to my Mozilla account, and then in the next window, Firefox (correctly) calls for my 6 digit code from my Authenticator.

BUT, when I "leave" the Firefox page, to go fetch the code, Firefox keeps opening a new webpage, and I lose the page where I would enter the 6 digit code.

I had the WSJ.com as my homepage, and changed this back to the Firefox homepage. This did not solve the problem

I'm exhausted. I'm not a techie, but not a newbie either (after many years).

My main Email Got Hacked how can I change my email or add a Account recovery key to my mozilla account or even add Two-step authentication ? I am very frustrated, please advise urgently.

When Facebook creates passkey Firefox asks for an USB to be inserted. I have tried to disable USB in the settings ("security.webauth.webauthn_enable_usbtoken","false"). But then Facebook just gets into a retry loop and I can't create the passkey. I use Windows 10, and USB is NOT enabled as an authentication option. I need to fix this as Facebook nags me (in e-mail) to create a passkey.

1) If I don't see an Https://"'at the beginning of your Mozilla url in the top of my address line I don't proceed further.

2) My cell phone isn't working presently so when you offer an option to confirm who I am by sending a number code to my cell phone number I'm unable to use that option it to confirm who I am. How 'bout coming up with an additional alternative or two for confirming?

Many thanks!

I used to log into my Vanguard account until, maybe one month ago. Now it requires me to take a picture of a square box with my mac desktop computer. Don't know how to do that. Can I use the old Fire Fox update?

For several months now I am not longer able to use Firefox when signing into sites (Bank of America, ID me) that authenticate using a security device. I have refreshed firefox and turned off enhanced tracking protection for those sites - but no change. When I long in and get to the authentication stage I immediately get an error before using the device; then later when I refresh and use the device Firefox freezes and is unresponsive. It does not show "unresponsive" in Force Quit - but the only way to do anything is to quit firefox. I'm running Sonoma 14, the latest version of Firefox. This is a major problem - I'm using Firefox for security and now I have to go to another browser each time I want to securely sign in to a site.

I received an email saying that someone had signed into my account. I want to secure my account and don't know how? I'm also not sure the email is real and isn't a scam and don't want to click on any email links...

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

When trying to log into my work Microsoft Office 365 account on Firefox, a QR Code is supposed to appear, which I scan with my phone and the MSFT Authenticator app logs me in. This doesn't happen in Firefox but instead says, "Touch your security key to continue with login.microsoft.com. I am not using a security key and they are not allowed by my work. This works fine on Chrome based browsers.

Is there some setting that will fix this or is this a bug with Firefox?

How do i stop having to type in 6 letters when signing in now. This is new and I'd like to stop it for EVERY time I open Firefox. Once a week would be fine! Thanks