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Microsoft 365 SharePoint home page refreshes over and over; Microsoft says "Cloudflare/Firefox issue"

I contacted Microsoft Support for this issue and they sent me here. My organization uses SharePoint Online. On our home page, we're using all native Microsoft web parts,… (funda kabanzi)

I contacted Microsoft Support for this issue and they sent me here.

My organization uses SharePoint Online. On our home page, we're using all native Microsoft web parts, and we're not pulling anything in (to our knowledge) from third parties. It's all content being pulled from resources in our in SharePoint Online environment.

When Firefox users go to our home page, it refreshes every few seconds. Sometimes 2-3 times and then it settles, but sometimes it's indefinitely and you just end up closing the browser. Microsoft had me run a trace and they told me that they found some weirdness with "Cloudflare" causing Firefox to load over and over. As far as I know, my organization doesn't do anything with Cloudflare. They couldn't really give me much else to go on. I'd never even heard of Cloudflare before this.

Does this sound legit or, is Microsoft passing the buck?

We are seeing this issue with multiple users, including myself. It ONLY happens with Firefox.

Asked by Matt Gudites 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Trojan: HTML/Phish!pz installed in the ShadowCopy Mozilla FireFox directory

I keep getting the Trojan HTML/Phish!pz installed in the ShadowCopy/// Mozilla FireFox directory. Windows Defender catches the Trojan but says it cannot completely remedi… (funda kabanzi)

I keep getting the Trojan HTML/Phish!pz installed in the ShadowCopy/// Mozilla FireFox directory. Windows Defender catches the Trojan but says it cannot completely remediate this virus. I've "cleaned" my ShadowCopy directory several times now using MS Disk Cleanup Tool but the virus keeps returning. I prefer using Fire Fox but I've uninstalled it for now to see if it helps. Any help would be appreciated. Thanks

Asked by tomhenry1 6 izinyanga ezidlule

Last reply by TyDraniu 6 izinyanga ezidlule

Windows 10 pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them.

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset. Troubles… (funda kabanzi)

Windows 10 64bit pc. After factory reset and reinstall of Firefox, 2 extensions are enabled but the menu bar won't allow them. These worked OK before the reset.

Troubleshooting within Firefox won't work because it disables the extensions.

The messages from Extensions say "Can't read and change data on this site" The extensions are enabled (turned on).

The 2 extensions are Malwarebytes Browser Guard and Video DownloadHelper I am using DuckDuckGo as my browser. I tried switching to Google, but same problem.

Asked by Panda 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

My email header has vanshed from Firefox.

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlin… (funda kabanzi)

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Asked by coulter7 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

BROWSER HIJACKER

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it r… (funda kabanzi)

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it redirects to "BING". I just tried searching travel, and this is where it took me: "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=TRAVEL"

I don't have anything against MIcrosoft, but don't want to always go to a BING site. Once I hit the enter button, it says "redirecting....." Anyone know of an answer for me?

Thank YOU! Ross L.

Asked by Ross29 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Drag and drop onto bookmark icon no longer works Firefox 120.01 (2023)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually … (funda kabanzi)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.

Asked by jkannry 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Firefox Tab Groups Would be Very Helpful

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely c… (funda kabanzi)

Yes, I know addons exist for it but many work places don't allow installing addons, security wise they can be a concern and these addons have poor UI/UX. I am genuinely considering using Edge over Firefox due to them having better tab groups which I never though I would say. Please implement a simple tab folder, literally just what current Edge has. It is a very useful basic feature and I would really love to have it included in my favorite browser I have been using for over a decade. Thank you.

Asked by ftwelve 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Dragging and dropping files collapses and locks Firefox bookmarks menu

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach. For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, B… (funda kabanzi)

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach.

For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings appear but all bookmarks are just gone) and locking up (those headings cannot be opened and closed).

I have finally noticed that this happens when I am using Windows File Explorer to drag and drop files into my Google Drive opened with an entirely separate Google Chrome browser running concurrently with Firefox.

To be clear, I have Google Chrome and Explorer at the top of my desktop, with Firefox running behind them. When I drag a file from Windows Explorer over to the Google Chrome browser, the side bookmarks window in Firefox goes haywire. Close and reopening the bookmarks menu brings it back, but the issue remains.

Asked by iamwileecoyote 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Won't connect to the internet and doesn't load pages at all

Hello, this is a problem I've been dealing with for nearly 2 months now. Currently using Linux Mint Cinnamon The browser won't connect to any websites or even try to loa… (funda kabanzi)

Hello, this is a problem I've been dealing with for nearly 2 months now. Currently using Linux Mint Cinnamon

The browser won't connect to any websites or even try to load them, anytime I search for something it immediately goes to the error page. I've been struggling with internet on my PC for months and all was fixed when I hooked up ethernet, except for Firefox.

I've gone into about:config countless times. I've restarted it twice, I've tried installing the flatpak version and it's exactly the same result. I've deleted it and reinstalled, nothing. I've unchecked everything I've changed in about:config, once again nothing.

I can't update it as for some reason it says it's disabled by system administrator, which I don't remember enabling. I checked the firewall and it's perfectly fine. No infections were found when I scanned as well.

It's starting to become frustrating and I can't even do anything on my PC because it's acting up. Any and all help is more than appreciated and welcome. Thank you.

Asked by lotzzzzzzz 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (funda kabanzi)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Asked by s malik 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule