my firefox keeps crashing

since yesterday whenever I try to open Firefox, it just crashes immediately. I get the option to choose a profile but after I choose I see the window open very briefly an… (funda kabanzi)

since yesterday whenever I try to open Firefox, it just crashes immediately. I get the option to choose a profile but after I choose I see the window open very briefly and it closes immediately after and gives me the crash report thing. I don't want to reinstall as my data is on there and I'm not sure if it's linked to an account or no.

Open 3 153

Reset on Firefox update

Hi. With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is norma… (funda kabanzi)

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

Open 1 126

Book Marks

Hi, I am not a tech savy person. My firefox crashed on my laptop. Now all my book marks are gone. But the book marks are there on my iPhone. Can somebody please please he… (funda kabanzi)

Hi,

I am not a tech savy person. My firefox crashed on my laptop. Now all my book marks are gone. But the book marks are there on my iPhone. Can somebody please please help me to restore?

Open 1 189

Received email that said we noticed you haven’t signed in for 2 years, but I use firefox daily

I received this email: Do you want to keep your Mozilla account and data? Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mo… (funda kabanzi)

I received this email: Do you want to keep your Mozilla account and data? Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. We noticed you haven’t signed in for 2 years. Your account and your personal data will be permanently deleted on Friday, Jul 3, 2026 because you haven’t been active.

I use Firefox every single day. I don't understand this message. Please explain.

Thank you, Cathy

Open 1 45

if i use firefox VPN to login to a bank account website will it prevent others from seeing my passwords and data?

bold text Will firefox VPN prevent others (bad guys and government agents) from getting passwords, personal data and account numbers from the sites I visit? … (funda kabanzi)

bold text Will firefox VPN prevent others (bad guys and government agents) from getting passwords, personal data and account numbers from the sites I visit?

Open 1 18

Firefox Browser does NOT open and what is Firefox Release?

According to everything I CAN see, I have Firefox 150. I am still using Windows 10 and I don't seem to have problems with that. However, I CANNOT get to the Firefox Brows… (funda kabanzi)

According to everything I CAN see, I have Firefox 150. I am still using Windows 10 and I don't seem to have problems with that. However, I CANNOT get to the Firefox Browser. I am very frustrated with only seeing Mozilla this, Mozilla that, but not Firefox. When I go to the help section I am able to click on Firefox Browser, so I know you still have it. The main item that is very different is clicking on Firefox to open it, and then seeing 3 different ways to login. I'm at a loss, and I'm frustrated. Please help me so that I may sign in to Firefox BROWSER.

By the way, when I click on Themes-Add-ons for Firefox and choose what I think looks like PINK, it isn't pink! It's a very strange purple color. I want PINK. Thank you, RhonCa

Open 1 9

Technical Problem With Firefox Browser & MarketSurge Stock Data Retrieval

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not giv… (funda kabanzi)

I subscribe to MarketSurge, a stock data platform. It has run reliably on Firefox until last week. When I enter a stock symbol it brings up this error, and does not give the requested stock data from the MarketSurge live data platform. "[Autosuggest API Error] Failed to load info for symbol 'TTMI' ".

Has anyone seen that error before? Does it suggest a conflict within Firefox?

I have tried many things to troubleshoot and find the cause within Firefox, its settings and variations, and with Win 10. Nothing resolved. However, executing the Marketsurge platform in Chrome does not have a problem.

Background & Details: 1) Win 10 pc. with current updates. Firefox browser with current updates. 2)Firefox cache, history, and browsing deleted. Standard protection setting off. 3)Vpn off.

I would be deeply grateful for any insights re:Firefox that might be causing this problem, which did not exist prior to last week.

Thank you very much.

Open 1 9

Your themes aren't working right and for some reason the bookmarks sidebar has gone dark. The toolbar up top loses the icons for back space, forward, home, and refresh and I constantly have to re enable the theme. Are you going to be fixing this issue?

Your themes aren't working right and for some reason the bookmarks sidebar has gone dark, and MY theme which I created is no longer available. The toolbar up top loses th… (funda kabanzi)

Your themes aren't working right and for some reason the bookmarks sidebar has gone dark, and MY theme which I created is no longer available. The toolbar up top loses the icons for back space, forward, home, and refresh and I constantly have to re enable the theme to make them reappear. This is getting tiresome and needs fixing.

Open 1 22

Bug Report: Copy-Paste regression - Loss of line breaks in Firefox (Recent versions)

Hi Mozilla Support Team,I am reporting a frustrating issue that started occurring about two weeks ago in Firefox on Windows 11. When copying blocks of text from modern ch… (funda kabanzi)

Hi Mozilla Support Team,I am reporting a frustrating issue that started occurring about two weeks ago in Firefox on Windows 11. When copying blocks of text from modern chat interfaces (which typically use Markdown or dynamic text rendering), Firefox is stripping away all line breaks.The Issue:When I select text with the mouse and paste it into applications such as Facebook, Hotmail (Outlook), or Notepad, the content appears as a single, continuous block of text with no paragraphs or spacing. This issue seems specific to Firefox, as the same action in Chrome or Edge preserves the original structure perfectly.Example of the error:Original text:Line 1Line 2Result after pasting from Firefox:Line 1Line 2Troubleshooting steps already taken (with no success):Toggled layout.word_select.eat_space_to_next_word to false.Toggled editor.use_div_for_default_newlines to true.Tested in "Troubleshoot Mode" (Safe Mode) with all extensions disabled, but the problem persists.It appears to be a regression in how Firefox handles white-space or block elements during clipboard operations. This is significantly affecting my daily workflow. Are there any known fixes or upcoming patches to address this?Thank you,

Vasco Lemos Barreto

Open 1 23