Kukhonjiswa imibuzo ethegiwe:

Firefox can't open Gmail

I searched the forums and found a few similar entries but i couldn't see any solution so far. Whenever i try to open my inbox the page initially loads and shows the prog… (funda kabanzi)

I searched the forums and found a few similar entries but i couldn't see any solution so far. Whenever i try to open my inbox the page initially loads and shows the progress bar but after the progress hits 100% it just hangs there and nothing happens. See screenshot please. Gmail works normally in other browser (MS Edge) and my Android phone. I've been experiencing this issue for more than a month now. Not sure exactly when it started. Probably with v134. Installing v135 fresh didn't change anything. This is one of the most persistent issues i've experienced about browsers. I use Avast AV but all browser modules are disabled + web shield disabled.

So far i tried these steps to no avail: - Clear cache and history - Clear whole site data by using "forget site" feature - Clear cache and cookies using the padlock icon next to the search bar - Disable/enable hardware acceleration - Disable/enable javascript (gmail requires javascript to work anyways) - Disabled all add ons/extensions, tried safe mode - Reinstalled firefox after uninstalling and deleting any left over folders

My system specs: - Windows 10 pro 22h2 x64 - ASrock B450M HDV R4 Mainboard - AMD Ryzen R5 3600X CPU - AMD RX 6600 GPU - 16 GB DDR4 3000 RAM, 250 GB M2 SSD

Solved Okugcinwe kunqolobane 3 259

the sync or account button does not appear

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installin… (funda kabanzi)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

Okugcinwe kunqolobane 6 290

Firefox will not open on first attempt.

I run the latest version of Firefox. Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to … (funda kabanzi)

I run the latest version of Firefox.

Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to open a html file directly.

It's annoying and i'd like to fix it.

I've done all the usual stuff like clearing the cache.

tia.

Solved Okugcinwe kunqolobane 5 507

cant see typing on utube

hello last few days this started.... been in dark mode for years now,,,, on utube trying to add a comment,,, the typing is blacked out so i cant see it until after its po… (funda kabanzi)

hello last few days this started.... been in dark mode for years now,,,, on utube trying to add a comment,,, the typing is blacked out so i cant see it until after its posted .. i can search on utube as the text comes out white ,, just while making a comment it is black on black and cant see what i am typing ,,, the comment when posted shows up as white on black .. hope thats easy to fix lol thanks mike

Locked Okugcinwe kunqolobane 6 220

Bluetooth Connection for Virtual Cycling Web Site

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown … (funda kabanzi)

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown in the screen shot. 'Your Browser Does Not Support Bluetooth'

Version 133.0.3 (64-bit) Windows 10 Desktop PC Bluetooth Dongle

The browsers reccomended in the screenshot work without any issue.

Is this a known limitation of Firefox, or am I missing a setting somewhere? :-)

THANKS

Okugcinwe kunqolobane 11 300

Have stopped getting some mails recently

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for being… (funda kabanzi)

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for being inconsistent with your country of residence; - your IP address being flagged as a threat by the IP databases we use.

While we regret the inconvenience caused, our system is designed in such a manner that it will not generally allow these attempts, as these flags are associated with a high possibility of fraud. In order for you to be able to properly use your Toluna account, we strongly recommend that you review your internet connection, as well as your device/browser's settings, and ensure that all details match your country of residence so this will not happen going forward.

You can check the details of your connection at any time via any free IP checking tools that can be found online. Is there something wrong with my browser?

Okugcinwe kunqolobane 2 130

Firefox compatibility with PPT

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Runn… (funda kabanzi)

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Running Windows 10. PPT and Firefox are up to date.

Solved Okugcinwe kunqolobane 1 189

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (funda kabanzi)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Solved Okugcinwe kunqolobane 8 200

Emailed zip files are empty - Firefox + Outlook.com

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone. They reported that the zip file is empty. This happened two more times. I co… (funda kabanzi)

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone.

They reported that the zip file is empty. This happened two more times.

I confirmed that the zip file that I was uploading from my hard drive did indeed have files included.

I then downloaded the attached zip file from the email in my "Sent" folder. It was empty.

When I tried using "Outlook.com" in the Chrome browser, I did not have the same problem.

I'm using Firefox ESR version 128.9.0, on Windows 10.

(The downloaded empty zip file also had "utf-8" added to the file name - that problem is addressed in other tickets and is being worked on. I am not asking about that.)

Okugcinwe kunqolobane 6 310

Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (funda kabanzi)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Solved Okugcinwe kunqolobane 4 190

Youtube Picture In Picture mode resets video location when scrolling down and logged into specific account

Can't use YT picture in picture mode on Firefox when logged into my YT account. When I enable picture in picture on a video and scroll down to the comments, picture in pi… (funda kabanzi)

Can't use YT picture in picture mode on Firefox when logged into my YT account. When I enable picture in picture on a video and scroll down to the comments, picture in picture mode turns off as soon as I scroll past the bottom of the video.

Happens only when I'm logged into my YT account on Firefox. Logout, it works. Logged in on Edge, it works. Logged into my second YT account on Firefox, it works. Only doesn't work for this one account.

Attached images if that helps. Last image shows exactly when picture in picture mode turns off when I'm scrolling

Okugcinwe kunqolobane 4 340

videos won't play in my course on THINKIFIC PROGRAM for teachers

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play… (funda kabanzi)

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play. I have been talking with Thinkific and we've gone through all the videos of yours and theirs - the settings, checked my updates and nothing works. I have no trouble on my laptop or my Iphone using firefox on laptop just on my desktop LENOVO.

I checked my set up that is on the laptop and made it exactly the same on my desktop but STILL to no avail. The videos will simply NOT play!

Would you please help me?

I have Windows 10 and currently have auto updates so I am up to date with your updates. I just can't imagine what it could be that's stopping the videos from playing? They played perfectly for three years! I have not put any new apps or programs on my computer either.

Thank you, Claire

Okugcinwe kunqolobane 3 180

Cannot see comments on Fox News and Yahoo

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chr… (funda kabanzi)

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chrome (I never this browser). I have been using FireFox for years and this is the first time this has happened. I am using Win 10 Any help would be appreciated Thank you

Okugcinwe kunqolobane 1 250

updates disabled by your system administrator

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.… (funda kabanzi)

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.

So I have had a look and I don't understand most of what I am reading.

So about:policies.... DisableAppUpdate true So how do I change that? I have looked at Reg Editor but have no idea what I am looking at.

It took me a long time to update to Firefox 121 because I did not like some of the changes Mozilla did to it like spacing between Bookmarks in the dropdown so to update again is a big thing for me. Attached as much as I think is relevant. Any help will be much appreciated.

Solved Okugcinwe kunqolobane 2 947

Alarm.com web site

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong. Don't worry your system is fine; it's just … (funda kabanzi)

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong.

Don't worry your system is fine; it's just an internet thing."

Refresh does NOT solve the problem. Today I resorted to using Edge, and all worked well. It's clearly a Firefox problem. Can you tell me what's going on? Is there a fix? I'm disappointed that Firefox can't deal with a web page.

Okugcinwe kunqolobane 4 70

Webcam not being detected, specifically only on Google Meet on Firefox

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appe… (funda kabanzi)

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

Okugcinwe kunqolobane 4 479

Insert picture in email text

I have been trying to solve this issue all evening: HOW does one insert a picture is the text of an email message. I can attach the picture to the email but when I try t… (funda kabanzi)

I have been trying to solve this issue all evening:

HOW does one insert a picture is the text of an email message. I can attach the picture to the email but when I try to drag it into the text, it tells me cannot do it now but to try layer. Its it a memory issue?

Windows 10 Firefox v133.03 20241209150345 64bit Dec 10, 2024.

The issue is I do not have "Pictures" highlighted under the "Insert" menu. However, I do have "Attach file" which I did above, but I cannot drag the picture into the text and scale it as in the past.

When I try to insert the picture into the text, the message "The following files couldn't be attached: Filename.jpg. Please try again later." appears at the very top of the display.

"Link", "Pictures", "Emoji", and "Table" are all not hi-lighted. Do not know why???

HELP WOULD BE APPRECIATED!

Okugcinwe kunqolobane 8 290