I-Firefox Isithangami Sokwesekwa

Is it possible to disable automatic "word search"? every time i'm on a page and hit some letter key mozila opens the automatic "search keyword" without my wanting it. I want to open the "search keyword" only when I press crtl + f and never, never in automatic. it also hinders to play browser games, I can not play games because any key that I press the mozila opens the "search word"

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and they would show up. As of v.76.0 this is no longer true. The parameters are ignored. If we use no parameters, the menubar, etc. do show, but we can't control any new window features. We have not changed our programs at all, and window.open() parameters still work correctly in Chrome, Brave, Edge, etc. How do we get Firefox to recognize the window.open() parameters (again)?

Dear Sir or Madam -

I installed Firefox version 84.0 on Friday, December 18th. Since that was done, when Firefox is first started after a Windows reboot, it causes the graphics driver to crash repeatedly. Each crash generates Display event 4101 (copied in below). Usually, after three crashes (sometimes more), Display event 4109 is generated (copied in below). At that point, Firefox is blocked from accessing the graphics hardware.

This condition prevents some webpages from functioning properly. An example of a page that did not function was an e-card from https://www.jacquielawson.com

I looked at this article - https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

I followed the suggestion in the section titled "Search for and install new graphics drivers" , but no newer graphics driver was found.

Thank you for your assistance.

James Troy

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:53:52
       Event ID:      4101
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Display driver igfx stopped responding and has successfully recovered.

       Log Name:      System
       Source:        Display
       Date:          2020-12-19 10:54:07
       Event ID:      4109
       Task Category: None
       Level:         Warning
       Keywords:      Classic
       User:          N/A
       Computer:      xxxxxxxx
       Description:
       Application firefox.exe has been blocked from accessing Graphics hardware.

Troubleshooting information

Application Basics

Name: Firefox Version: 84.0 Build ID: 20201211215739 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS: Windows_NT 6.2 9200 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compatibility Interventions Version: 17.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.0 ID: webcompat-reporter@mozilla.org

Remote Processes

Type: Web Content Count: 6 / 8

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Preallocated Count: 1

Type: GPU Count: 1

Add-ons

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.2 Enabled: true ID: bing@search.mozilla.org

Name: Cisco Webex Extension Type: extension Version: 1.8.0 Enabled: true ID: ciscowebexstart1@cisco.com

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.2 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Windows Defender

Type: Windows Defender

Type: Windows Firewall

Graphics

Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000109c3) EGL_VERSION: 1.4 (ANGLE 2.1.0.3a998d51928f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.3a998d51928f) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 Target Frame Rate: 60 DirectWrite: true (6.2.9200.17568) GPU #1 Active: Yes Description: Intel(R) HD Graphics 4000 Vendor ID: 0x8086 Device ID: 0x0166 Driver Version: 9.17.10.2857 Driver Date: 9-13-2012 Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Subsys ID: 1819103c RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): none CMSOutputProfile: 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Display0: 1680x1050@60Hz DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 ScaledResolution0: source 1680x1050, target 1920x1080 ScaledResolutionCount: 1 GPUProcessPid: 3124 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default unavailable by env: No hardware stretching support unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later WEBRENDER_SOFTWARE: available by default disabled by env: Overriden by qualified hardware OMTP: available by default ADVANCED_LAYERS: available by default blocked by env: Blocked from fallback candidate by WebRender usage WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Crash Guard Disabled Features OpenGL: Reset on Next Restart

Failure Log (#0): GP+[GFX1-]: shader-cache: Timed out before finishing loads (#4539): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4540): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4541): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4542): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4543): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4544): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4545): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4546): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4547): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4548): GP+[GFX1-]: RenderDXGITextureHost Failed to open shared texture, hr=0x80070057 (#4549): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4550): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4551): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4552): GP+[GFX1-]: Present1 failed: 0x887a0001 (#4553): GP+[GFX1-]: Updating unknown shared surface: 755914244257

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 23.45ms (0.44) Output Devices Name: Group Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 Speakers (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Communications Headphones (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Input Devices Name: Group Microphone Array (2- USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&17be17c2&0&0000 Internal Microphone Array (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Microphone Array (USB PnP Audio Device): USB\VID_0C76&PID_1600&MI_00\6&196af05&0&0000 External Mic (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Stereo Mix (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Speakers / HP (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001 Internal AUX Jack (IDT High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1819&REV_1001\4&1ddd38fb&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Constructable Stylesheets (layout.css.constructable-stylesheets.enabled): false CSS: Pseudo-class: :focus-visible (layout.css.focus-visible.enabled): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Color Scheme Simulation (devtools.inspector.color-scheme-simulation.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): false Developer Tools: Execution Context Selector (devtools.webconsole.input.context): false Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Fission (Site Isolation) (fission.autostart): false JavaScript JIT: Warp (javascript.options.warp): true Media: AVIF (image.avif.enabled): false Multiple Picture-in-Picture Support (media.videocontrols.picture-in-picture.allow-multiple): false Print Preview Redesign (print.tab_modal.enabled): false Web API: beforeinput Event (dom.input_events.beforeinput.enabled): false Web API: inputmode (dom.forms.inputmode): false Web API: <link rel="preload"> (network.preload): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 738865 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.telemetry_report_ID: 23 browser.cache.frecency_experiment: 2 browser.contentblocking.category: standard browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20201211215739 browser.startup.homepage: about:newtab browser.startup.homepage_override.buildID: 20201211215739 browser.startup.homepage_override.mstone: 84.0 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170902 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.timesBeforeHidingSuggestionsHint: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 1 browser.urlbar.tipShownCount.tabToSearch: 9 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.doorhanger-shown: true doh-rollout.mode: 2 doh-rollout.self-enabled: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.mozApps.used: true dom.push.userAgentID: e041eaebc65e4156b4f31d38740bec4a extensions.formautofill.addresses.usage.hasEntry: true extensions.formautofill.creditCards.usage.cancelCcSave: 4 extensions.formautofill.creditCards.used: 2 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 84.0 font.size.variable.x-western: 14 gfx.crash-guard.d3d11layers.appVersion: 52.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x0166 gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.2857 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 3 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 84.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166 gfx.crash-guard.wmfvpxvideo.driverVersion: 9.17.10.2857 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x0166 gfx.driver-init.driverVersion: 9.17.10.2857 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 idle.lastDailyNotification: 1608662024 layers.mlgpu.sanity-test-failed: true media.benchmark.vp9.fps: 229 media.benchmark.vp9.versioncheck: 5 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1462642211 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1572101772 media.gmp-gmpopenh264.version: 1.8.1.1 media.gmp-manager.buildID: 20201211215739 media.gmp-manager.lastCheck: 1608393183 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1582495812 media.gmp-widevinecdm.version: 4.10.1582.2 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1608316040 places.history.expiration.transient_current_max_pages: 144831 plugin.disable_full_page_plugin_for_types: application/pdf plugin.flash.arch: x86_64-msvc plugin.flash.blockliststate: 0 plugin.flash.desc: Shockwave Flash 32.0 r0 plugin.flash.lastmod_hi: 374 plugin.flash.lastmod_lo: 1114040892 plugin.flash.path: C:\Windows\system32\Macromed\Flash\NPSWF64_32_0_0_465.dll plugin.flash.version: 32.0.0.465 plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.120643 privacy.history.custom: true privacy.purge_trackers.date_in_cookie_database: 1598800505338005 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.socialtracking.notification.counter: 1 privacy.socialtracking.notification.enabled: false privacy.socialtracking.notification.lastShown: 1572106302933 security.remote_settings.crlite_filters.checked: 1608667370 security.remote_settings.intermediates.checked: 1608393442 security.sandbox.content.tempDirSuffix: {ca09ecae-df6c-4801-bb3a-e87881f068a0} security.sandbox.plugin.tempDirSuffix: {9440cecf-8a71-4e48-b7d7-689df58065d0} services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.importedFromSqlite: true signon.rememberSignons: false signon.usage.hasEntry: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1607638697 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart: false fission.autostart.session: false

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.29 Version in use: 4.29

NSS Expected minimum version: 3.59 Version in use: 3.59

NSSSMIME Expected minimum version: 3.59 Version in use: 3.59

NSSSSL Expected minimum version: 3.59 Version in use: 3.59

NSSUTIL Expected minimum version: 3.59 Version in use: 3.59

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6

Startup Cache

Disk Cache Path: C:\Users\<username>\AppData\Local\Mozilla\Firefox\Profiles\f5k4mrr1.default\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Printing

Modified print settings

print_printer: EPSON ET-2750 Series print.printer_EPSON_ET-2750_Series_-_JT.print_bgcolor: false print.printer_EPSON_ET-2750_Series_-_JT.print_bgimages: false print.printer_EPSON_ET-2750_Series_-_JT.print_duplex: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_bottom: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_left: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_right: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_edge_top: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_evenpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_footercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_footerleft: &PT print.printer_EPSON_ET-2750_Series_-_JT.print_footerright: &D print.printer_EPSON_ET-2750_Series_-_JT.print_headercenter: print.printer_EPSON_ET-2750_Series_-_JT.print_headerleft: &T print.printer_EPSON_ET-2750_Series_-_JT.print_headerright: &U print.printer_EPSON_ET-2750_Series_-_JT.print_in_color: true print.printer_EPSON_ET-2750_Series_-_JT.print_margin_bottom: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_left: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_right: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_margin_top: 0.5 print.printer_EPSON_ET-2750_Series_-_JT.print_oddpages: true print.printer_EPSON_ET-2750_Series_-_JT.print_orientation: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_page_delay: 50 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_data: 1 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_height: 11.00 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_name: print.printer_EPSON_ET-2750_Series_-_JT.print_paper_size_unit: 0 print.printer_EPSON_ET-2750_Series_-_JT.print_paper_width: 8.50 print.printer_EPSON_ET-2750_Series_-_JT.print_resolution: 360 print.printer_EPSON_ET-2750_Series_-_JT.print_reversed: false print.printer_EPSON_ET-2750_Series_-_JT.print_scaling: 1.00 print.printer_EPSON_ET-2750_Series_-_JT.print_shrink_to_fit: true 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print.printer_Send_To_OneNote_2013.print_bgcolor: false print.printer_Send_To_OneNote_2013.print_bgimages: false print.printer_Send_To_OneNote_2013.print_duplex: -437918235 print.printer_Send_To_OneNote_2013.print_edge_bottom: 0 print.printer_Send_To_OneNote_2013.print_edge_left: 0 print.printer_Send_To_OneNote_2013.print_edge_right: 0 print.printer_Send_To_OneNote_2013.print_edge_top: 0 print.printer_Send_To_OneNote_2013.print_evenpages: true print.printer_Send_To_OneNote_2013.print_footercenter: print.printer_Send_To_OneNote_2013.print_footerleft: &PT print.printer_Send_To_OneNote_2013.print_footerright: &D print.printer_Send_To_OneNote_2013.print_headercenter: print.printer_Send_To_OneNote_2013.print_headerleft: &T print.printer_Send_To_OneNote_2013.print_headerright: &U print.printer_Send_To_OneNote_2013.print_in_color: true print.printer_Send_To_OneNote_2013.print_margin_bottom: 0.5 print.printer_Send_To_OneNote_2013.print_margin_left: 0.5 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Hello, I have trouble getting sound playback on firefox (checked 85.0 and 78.7.0esr both 64 bit) on windows 10. I checked sound on youtube, and netflix. I checked other applications like spotify and mpv, and soundplayback there is fine. Also it works on Firefox nightly (87.0a1).

What i have already tried: - restarting my computer - opening windows volume mixer and see if firefox is muted - updating my audio driver - different playback devices (Device over HDMI and Line out) - reinstalling firefox - uninstalling firefox, delete folders in C:\Users\$username\AppData\Local C:\Users\$username\AppData\Roaming - new install with fresh downloaded installer - restart to safe mode

Since firefox nightly is working i suspect that maybe the application name "Firefox" is muted somewhere. This could explain why i can reproduce my error on ESR and stable but not on nightly.

Thank you for your help in advance

I loaded Firefox onto a new Win10 laptop yesterday and made it the default browser (against the "recommended" Edge). Today some websites are loading very slowly (e.g. PCMag home page takes 30 seconds to load). Some https sites load normally and others are slow. I refreshed Firefox, did not fix it. Is there something I can do?

Hello dear supporters,

Since a few Days I cannot reach any website. Or sometimes Websites Doesn’t load completely and get stucked. Or sometimes there is a reduced layout loading on the websites I want to go to _ more like in html mode.

different errores occur Browsing with Firefox:

SSL_ERROR_HANDSHAKE_FAILURE_ALERT SSL_ERROR_BAD_MAC_READ The wlan connection is stable - as in can Go in the Internet with other devices.

And the problem also occurs with other browers . Additional Info: (Also the Connection to the email servers communicates a problem with SSL: Failed to send the message. SSL has received an entry with invalid message authentication code. The settings for smtp.1and1.de must be corrected. ... then Every once in a while I can send messages )

Could you please help me to fix the problem with Firefox as I am in home office, like many of us, and working gets difficult like this.

Thank you Silvia

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The application either:

a. Doesn't open at all after I click the icon b. Freezes, refuses to register inputs and/or crashes c. Works temporarily, eventually turns into part B

My OS is Windows 10 and I want Firefox to be my default browser but it's not running properly at all on my computer. I have sent multiple crash reports because of this. Does anyone know what the problem could be? This has never happened to me before.

Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".". I don't get to the "com.au" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you Trina

I just recently moved from Win 7 to Win 10 (x64). The Win 7 install was getting unstable and I was getting blue screen crashes a couple of times a week. I suppose it's possible it was Firefox related, but Firefox seemed to work OK.

Since the upgrade, Firefox has been unstable in a very odd way I haven't seen before. I've been using Firefox and its predecessor Netscape since 1995 when I was using a beta version of Netscape.

Sometimes Firefox will crash and then refuse to restart, but most of the time the problem is I can get it to restart, but then if I close Firefox and try to reopen it, it will refuse to restart. If I copy over a backed up profile it will usually start at least once and may run OK for a couple of days. But when it crashes, I can't get it going again without copying over a backed up profile. Though that can be hit and miss too. Sometimes a backed up copy that worked before won't work, but another backup will.

When I upgraded I was on, I think 70.0 esr, but I upgraded to 78.8.0 esr (both 32 bit) trying to get it stable again. I tried installing 78.8.0 esr x64 and i was able to quit and restart, but it crashed and refused to restart a few hours later.

I tried Safe Mode and it starts in Safe Mode, even with a bad profile, but when I turn off all add-ins in Safe Mode and try to start normally, it won't start if it's not starting. Hardware Acceleration is off (it's been off the entire time).

On the most recent crash I deleted the profile that crashed copied over the last working profile files, but it still wouldn't start. I then went back to the Win 7 installation profile, copied over the crashes and datareporting directories of the profile and it started.

I've tried copying small pieces at different crashes and copying over something that worked the time before sometimes works, and sometimes doesn't.

Has anybody ever seen a problem like this one? And if so did they manage to fix it?

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.

Other webmails are OK in FF, such as Gmail in Google Chrome.

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Beginning 3 days ago, for no reason I know of, Firefox has become sluggish and active windows frequently report that they are "not responding": the cursor will spin, character entry is impossible, scrolling can't be invoked, and even clicks on other open tabs are ignored. (As an example, it has required more than 5 minutes to enter this text so far, even though I am now running in Safe Mode.)

Memory and system utilization usage is unchanged from earlier views under Task Manager (FF with many windows/tabs open may take on average 1524MB out of 32GB on the machine, and perhaps 5% of the cores, more or less).

I have opened no new or never-used-before tabs in this period, and have also closed a handful of them to see whether that produced any difference in these symptoms. (It did not.)

As mentioned I am operating in Safe Mode and these errors persist. In any case my only add-on is Adblock Plus. I upgraded FF to v87.0 last night on the chance that the version change would make a difference, with negative results.

At the moment Troubleshooting info indicates that I have "9/9" Multiprocess Windows, and I will try to include an image from that page.

These hangs occur in all windows, so the fundamental problem appears to be in a more basic process.

No other function on the pc is misbehaving in any way, but FF itself is now nearly unusable.

The only temporary cure I have found is to restart FF, after which there are no occurrences of non-responsive windows for a period of only 3 minutes to 15 minutes (during which FF memory and cpu utilization are generally constant).

Reinstalling FireFox or engaging in further profile updates or about:config changes are all well in scope for this problem determination. The one restriction here is that I cannot afford to lose my current windows/tab entries.

Many thanks in advance for all assistance, questions, and suggestions!

Hi, I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox back to the original, nothing happens I see this water droplet now, what is it?

When I use google chrome, it works fine

thanks for helping me

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob