Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Huge memory leak from FF is causing my computer to shut down

Hello all, I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got … (funda kabanzi)

Hello all,

I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got fixed so I figured I would report it here.

The issue could be summarized as follow: browsing the website mixcloud.com triggers a memory leak from FF that eventually causes my whole computer to shut down if FF cannot be "force[d] to quit" in time.

Here is a more detailed description I sent to Mixcloud support last year:

"Often times when I open a new page/tab on the website the loading freezes and after a few seconds a yellow warning notification pops up on the upper part of the screen asking: "a web page is slowing down your browser. What would like to do?” with the two following options available: "Stop it" or "Wait". If I click "stop it" the loading will indeed stop and I just have to refresh the page again to continue browsing normally. The troubles begin if I click "wait" or do nothing: the overall memory usage of Firefox will then increase seemingly exponentially and after only a few minutes the whole system will become unresponsive and I will have to hard reboot my computer or it will reboot by itself. This is extremely annoying as you can imagine as every time that happens I lose all unsaved data in the process! Strangely enough this issue sometimes even occur without any notification displayed or freeze happening in the first place: I would be browsing a few Mixcloud pages then switching to another website and after a couple of minutes I would notice that the memory usage is increasing although no Mixcloud page is open any longer... In both cases the only solution I found is to quit/force to quit Firefox as soon as possible to prevent it (and the system) to become unresponsive. Closing the application always resolves the issue and I can see the memory usage of the overall system subsequently dropping sometimes from up to 95% to 40% in the Activity Monitor app. Again I would like to stress that I have been experiencing this issue ONLY on Mixcloud and that I have no other memory related issue on my computer nor with Firefox in general."

Mixcloud support reply at the time: "this is linked to some issues we've been experiencing but our team are busy working on a fix for". 10 months later nothing changed...

The same issue happened again this very morning: I opened a Mixcloud link from google results and even though I immediately closed it, 5 minutes later the RAM usage was at 93% and I struggled during 10 minutes to "force to quit" FF as the whole computer was becoming increasingly unresponsive. I can provide a crash report from this morning but would prefer not to display it publicly.

Please investigate this leak. It is becoming more and more frustrating to deal with as the time goes by.

Asked by entwined2 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Box Model Highlight

Hi, I am using Firefox Developer Edition and I am always using DevTools. While I was working, box model disappeared. Can anyone help me? Basically what i want to say is,… (funda kabanzi)

Hi, I am using Firefox Developer Edition and I am always using DevTools. While I was working, box model disappeared. Can anyone help me?

Basically what i want to say is,

In this video feature name called Box Model disappeared. [Mozilla Org]

Asked by mehmetali.kus 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to add addons to the toolbar

Hello, I am new to firefox. so, when i install an addons they doesnt show up in the toolbar. how can i add those addons to the toolbar. this might be a silly question but… (funda kabanzi)

Hello, I am new to firefox. so, when i install an addons they doesnt show up in the toolbar. how can i add those addons to the toolbar. this might be a silly question but please do help me.

Asked by Alok 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

paypal "cart" interface

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal car… (funda kabanzi)

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal cart for shopping. Seems every time i add something to the cart it makes a "new" cart so i can never get more than one item in it. I have no problems with Safari - so its something to do with Firefox as opposed to the website (methinks.) I restarted firefox in "safe mode" and the problem still persists. I disabled "enhanced tracking protection" as well to noavail.

Like with most things its probably not a bug but a feature but I'd be curious to get your take on it.

Thanks, Stephen

Asked by spragues 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Print issues since new update to 82.0 64 bit windows 7 pro

Just updated to 82.0 and all of a sudden I am unable to print legal size. All settings, including both Windows and Firefox shows legal paper size. Firefox prints in lette… (funda kabanzi)

Just updated to 82.0 and all of a sudden I am unable to print legal size. All settings, including both Windows and Firefox shows legal paper size. Firefox prints in letter size only. All other apps/programs print in legal size. Any thoughts on this. Only started this morning after the update. Checked on another computer with Firefox prior to update and it prints legal, then updated that computer's Firefox to 82.0 on windows 10 pro and same issue. Thank you

Asked by billsjohansen 1 unyaka odlule

Last reply by Jonathan Watt 1 unyaka odlule

  • Okugcinwe kunqolobane

Website access denied error

I just started having this problem a few days ago prior to the latest FF update. I'll be browsing around and on some websites, all the sudden when I click on a navigatio… (funda kabanzi)

I just started having this problem a few days ago prior to the latest FF update. I'll be browsing around and on some websites, all the sudden when I click on a navigation link, I get this Access Denied error. I've tried disabling all add-ons, totally shutting down my VPN, double checked my firewall settings, cleaned out my cookies and internet cache and even updated FF to the current version.I know these few websites (so far) are active, so after doing more researching, I've come here to see if anybody else has any ideas. I would appreciate it

Gregg

Asked by mrbassman1252 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Pinned sites that can't be removed

I downloaded a virus that made my default browser some chinese one and it also pinned all of these tabs to my search bar. They are no where to be found in my browsing his… (funda kabanzi)

I downloaded a virus that made my default browser some chinese one and it also pinned all of these tabs to my search bar. They are no where to be found in my browsing history. I have already ran a couple virus scans and removed a crypto mining program that had been installed on my pc. Now i just need help removing the pins.

Asked by dperrinu 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

FireFox 82.0 Exporting bookmarks

FireFox 82.0 Exporting bookmarks -- How ? I like to keep a copy on my computer . I do not wish to do a SYNC . Why do I need to do a SYNC -- I like to keep my info to m… (funda kabanzi)

FireFox 82.0 Exporting bookmarks -- How ? I like to keep a copy on my computer . I do not wish to do a SYNC .

Why do I need to do a SYNC -- I like to keep my info to me and not all over the internet /cloud .

Asked by UgotNO1 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Update win 10 20H2 firefox problems

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page. This can be see on google maps while moving aro… (funda kabanzi)

I installed the windows update for Windows 10 20H2, and I'm getting graphical artifacts on websites and firefox home page.

This can be see on google maps while moving around the map.

Tried on Microsoft edge and didn't happen

Is there an ETA to fix this?

My Firefox version is 83.0b2 (64-bit).

And I'm on the latest drivers for my graphics card.

Asked by malakiax07 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Support RSS+

Don't you think that if browsers rehabilitate a native "RSS one click subscribe" feature, with better UX (RSS actions/reader nicely integrated to the browser) it could re… (funda kabanzi)

Don't you think that if browsers rehabilitate a native "RSS one click subscribe" feature, with better UX (RSS actions/reader nicely integrated to the browser) it could revolutionize the way we subscribe to content updates, removing the need to rely on emails/newsletters in a lot of cases (then being more eco-friendly)? Users would receive content updates notifications directly in the browser, their feeds being synchronized through their browser account, etc.

Web developpers would just have to place subscription buttons: <input type="subscribe">

And a W3C Standard would unify how browsers should implement the "Subscription" feature, focusing on UX (I feel this is the point influencing usage data for the most part, RSS still being a tech-savvy thing).

Feeds handling was removed in 2018 in Firefox.

Asked by Victor 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Developer Edition 83.0b5

I've had major stability issues since this update on my Mac (version 10.13.2). Tabs will become unresponsive and show the spinner icon and sometimes the whole browser bec… (funda kabanzi)

I've had major stability issues since this update on my Mac (version 10.13.2). Tabs will become unresponsive and show the spinner icon and sometimes the whole browser become unresponsive. I've tried disabling add-ons, refresh, and even creating new profiles. Sometimes I see a process in activity monitor like Firefox Developer EditionCP Web Content or Firefox Developer EditionCP Privileged Content not responding and can force quit a single tab. Sometimes doing that crashes the browser.

I'd really prefer to keep this as my default browser, but it's not looking likely anymore.

Asked by apaulson 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Twitter pinned tab keeps unpinning

I have 5 pinned tabs lately, and many unpinned (20-100s). Recently one of the pinned tabs, Twitter specifically, has been unpinning itself at random(?) intervals. I can r… (funda kabanzi)

I have 5 pinned tabs lately, and many unpinned (20-100s). Recently one of the pinned tabs, Twitter specifically, has been unpinning itself at random(?) intervals. I can re-pin it just fine, it's just a little odd. None of the others do this.

I am running with Tree Style Tabs and per-site Containers (but not Twitter or FB specific container extensions). And other extensions like ABP and NS, but I doubt they relate, while these might?

FF developer edition 83b10 64 bit, on Win10

Asked by KRC 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Settings after update

Hi, If I install Firefox 83 and from "about:config" I customize some settings manually, and later upgrade Firefox to the newer versions, hopefully the settings will not b… (funda kabanzi)

Hi, If I install Firefox 83 and from "about:config" I customize some settings manually, and later upgrade Firefox to the newer versions, hopefully the settings will not be reset or changed back to the default? Thanks.

Asked by Sarah.Sarabian 1 unyaka odlule

Last reply by Scribe 1 unyaka odlule

  • Okugcinwe kunqolobane

When I open Fire Fox I get MSN Bing and can't get to bookmarks.

When I click on the Fire Fox icon, I get MSN and Bing. I don't want MSN Outlook and Bing to show up. I can not retrieve my bookmarks. I can not even open my e-mail. Pleas… (funda kabanzi)

When I click on the Fire Fox icon, I get MSN and Bing. I don't want MSN Outlook and Bing to show up. I can not retrieve my bookmarks. I can not even open my e-mail.

Please help!

Ralph

Asked by ralph.navarino 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks

Hello, excuse me, this is a translation. Could you tell me, please, if there is finally a solution for the bookmarks that are in gray and not yellow as before, because gr… (funda kabanzi)

Hello,

excuse me, this is a translation.

Could you tell me, please, if there is finally a solution for the bookmarks that are in gray and not yellow as before, because gray is very unpleasant and if possible we can change the color of the bookmarks, thank you.

Cordially.

DcSpirou58

Asked by coupe.dominique 1 unyaka odlule

Last reply by Eve 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to log in to chase.com

I have been unable to access my account on chase.com for a few months. I have tried: 1. private session 2. removing/resetting addons 3. reinstalling Firefox and resettin… (funda kabanzi)

I have been unable to access my account on chase.com for a few months. I have tried:

1. private session 2. removing/resetting addons 3. reinstalling Firefox and resetting all options 4. disabling hardware acceleration

I can access my account on Edge and Chrome, but not Firefox on my PC. I can load it on my Android phone. Any advice would be greatly appreciated.

Asked by David 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule