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Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (funda kabanzi)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Can Not Play Some Videos on Twitter

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will n… (funda kabanzi)

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will never be played. I tried other browsers and they all works well. It seems this issue has nothing to do with my network connection.

I searched this forum and find out some thread reporting issues of not playing All videos on youtube/twitter. Replies to these thread provided some solutions ,like update ffmpeg , set media related options in about:config. I tried them all and neither of them work for me.

Asked by chicane 1 inyanga edlule

Last reply by cor-el 4 emasontweni adlule

html5 video full screen mode exits randomly: multiple browser windows, multiple monitors.

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one … (funda kabanzi)

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one monitor then I switch focus to the second browser window to do other various activities, the video playing on the other monitor will sometimes exit out of full screen mode and continue playing in the original embedded small screen size. So far I've tried disabling all but the most essential extensions, put the theme back to the default mode, made sure my graphics card is fully updated, and even attempted a few setting changes people have recommended for fixing similar issues, but nothing seems to work.

As of right now, the only workaround would be to use the picture in a picture mode and put that to full screen, but that isn't ideal as picture in picture mode is set to be "always on top". I could also use a different browser, like Chome on my second monitor which doesn't seem to cause the video to exit full screen mode, but again, I typically prefer to use firefox for most things online.

Anyway, I'm now out of ideas on what to try to get firefox to behave in the way I want it to.

Asked by saholiday 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Firefox constantly freezing and locking up. Attempts to clear history paralyses browser.

I've noticed lately that my Firefox keeps freezing and hanging up at random periods for no apparent reason. I have very few plugins and it even happens with them all disa… (funda kabanzi)

I've noticed lately that my Firefox keeps freezing and hanging up at random periods for no apparent reason. I have very few plugins and it even happens with them all disabled and removed. I've tried resetting Firefox to default everything yet it makes no difference.

Also I can not clear history. I've tried multiple different clear history plugins but none of them work at all. And when I try the traditional way of clearing Firefox history the window pops up and then the entire browser just freezes while 'clearing' and never gives me back control, I have to force quit and restart to regain control. And then when I relaunch the history is still not cleared!

So aside from the constant lagging and lockups it seems that any attempt to delete history whether using the inbuilt function or adding plugins messes up the whole browser.

Googling this issue it seems others are having the exact same problem with Firefox and yet any suggested solutions (reset browser) don't seem to be working for may of them.. Or me.

Asked by godzoo 4 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (funda kabanzi)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

suddenly im getting no sound on this browser

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and … (funda kabanzi)

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

Asked by judgeraye 2 izinyanga ezidlule

Last reply by hamzaseo456 2 izinyanga ezidlule

Uncaught Out of Memory Error Despite Ample RAM Availability - Firefox 126.0a1

Hi, I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details … (funda kabanzi)

Hi,

I am encountering an issue where Firefox throws an "Uncaught out of memory" error in the console, despite my system having ample RAM available. Here are the details of the problem:

  • Error Message in Console: Uncaught out of memory
  • Memory Usage Observed: Using about:processes, I noticed that Firefox's maximum memory usage caps at around 7GB.
  • System Specifications: The machine running Firefox has 128GB of RAM, so there should be plenty of memory available.
  • Firefox Version: 126.0a1

Given the significant amount of RAM available on my machine, it seems unusual that Firefox would hit a memory limit at just 7GB. I suspect there might be a bug or a misconfiguration causing this issue.

Can you please assist in diagnosing and resolving this problem? Are there any settings or configurations I should adjust, or is this a known issue with the current version of Firefox?

Thank you for your help.

Asked by Davide Taurisano 1 usuku oludlule

Last reply by jonzn4SUSE 1 usuku oludlule

firefox will not close

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on co… (funda kabanzi)

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on coming. I then thought that I would uninstall it and then reinstall, but it tells me that it cannot uninstall because it is running, -"Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." When I click on ' Close Firefox' nothing happens. when I click on 'Cancel' the message disappears, but will reappear. Then in desperation, I went into program files and deleted the Fifefox folders but it wouldn't reinstall. There is obviously somewhere a file/file which is screwing me up, does anyone know what this it?

Asked by R.A.Lewis 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (funda kabanzi)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Firefox won't open websites

Dear Firefox Community, my ff browser won't open the following websites: https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open a… (funda kabanzi)

Dear Firefox Community,

my ff browser won't open the following websites:

https://www.haaretz.com/ (here it says: Error 54113) and https://archive.ph/ (this won't open at all without any notification)

Could you please let me know how get them to open?

Thank you!

Asked by mohawk95 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (funda kabanzi)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Mozilla keeps crashing

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to cre… (funda kabanzi)

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to create a new profile. I love your privacy policy but am about to give up your product. I have an IT dep and they were not able to help either. Best of luck fixing these bugs

Pazit

Asked by pazit.aviv 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Browsing slow or page doesn't load

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried … (funda kabanzi)

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

Asked by georginah6 karamura 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (funda kabanzi)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (funda kabanzi)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule