Kukhonjiswa imibuzo ethegiwe:

Google maps no longer showing names of places

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. I … (funda kabanzi)

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

Open 5 362

trend micro toolbar no longer available

The Trend Micro Toolbar extension for Firefox is no longer available as shown in the page: https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/?ProductSKU=… (funda kabanzi)

The Trend Micro Toolbar extension for Firefox is no longer available as shown in the page: https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/?ProductSKU=HE_Global i contacted trend micro support and they mentioned they have submitted the latest version last october and since then the extension hasn't been approved yet from firefox team. Can you please update me when the extension will be available again?

Open 1 1 360

Primary email address got deleted because I haven't logged into it in a long time so I can't get the code to add a new email address to my mozilla account

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much da… (funda kabanzi)

The primary and only email address I have set for my mozilla account, while it was my main email address at the time that I signed up, had become clogged with too much daily spam nonsense, so I had made a different email address that I switched to using. Apparently, since I hadn't logged into the first email account for a certain amount of time, the account provider deleted the account, so when I decided to try to change my primary email account that I have listed on my mozilla account, but when I tried to add a secondary account like it says your required to do so you can change the primary, mozilla wants me to enter a code sent to my primary email address to prove I am me, and therein lies my problem. I can't get into the primary email account because it doesn't exist anymore, so I need a new primary email account on my mozilla account, and I can't add a new email account to my mozilla account because I can't access the primary email account. I can't find a contact help link or anything, the closest I could get was this link that sent me here to the forums. Can somebody help me out?

Open 1 360

Bookmarking using Bookmark manager to bookmark current web page

I have a pretty through bookmark system. I use folders a lot, and the little window that pops up presents too much confusion if there are a lot of folder already open fr… (funda kabanzi)

I have a pretty through bookmark system. I use folders a lot, and the little window that pops up presents too much confusion if there are a lot of folder already open from previous bookmarking. Is there a method to have bookmark manager open by default upon selecting the bookmark star and allow me to bookmark the current page? Is there a default setting that will open the small bookmark window with all folders closed? If not how do I go about making a suggestion to Mozilla to include this in their next upgrade.

Thanks, Steve

Open 1 357

unsave username and password for Amazon account

I want to erase the username and password for my Amazon account. I prefer to sign in manually. I turned off auto fill in settings, but when I want to shop on Amazon and… (funda kabanzi)

I want to erase the username and password for my Amazon account. I prefer to sign in manually. I turned off auto fill in settings, but when I want to shop on Amazon and attempt to sign in, Mozilla no longer autofills but it does provide my username which is my e-mail account. I want the popup window to be blank for my username and my password. The only way I can imagine is to stop Mozilla from "memorizing" this information. Is it possible for me to do that?

Open 1 354

Firefox is not using my location

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I a… (funda kabanzi)

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I am and how I might correct it.

Open 3 350

Firefox keeps crashing

I have tried over several days to uninstall and reinstall Firefox to avoid tabs constantly crashing. While I've done this and multiple shut downs and restarts it continu… (funda kabanzi)

I have tried over several days to uninstall and reinstall Firefox to avoid tabs constantly crashing. While I've done this and multiple shut downs and restarts it continues to crash and can't figure out why. Please help.

Open 1 350

Browser profiles mishmash

Before i got the Profiles update that rolled out relatively recently, i created another firefox profile from the "about:profiles" page. I do not see this second profile … (funda kabanzi)

Before i got the Profiles update that rolled out relatively recently, i created another firefox profile from the "about:profiles" page. I do not see this second profile in the new Profiles tab in the menu in my default profile. Is there a way to transfer the profile, maybe mess with the files and the folder of firefox, so i will be able to switch profiles from the Profiles tab, and not go through "about:profiles" every time? or just create a new profile and tell me how to transfer the data, where to find the existing one thanks.

Open 1 349

Unable to print a Yahoo email via Firefox 146.0.1 via Windows 11

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error: Looks like there’s a problem with this site https://ma… (funda kabanzi)

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error:

Looks like there’s a problem with this site https://mail.yahoo.com/print/message/AAHdMRfbvQcEeFDcuycB940Whp3? appName=NOVATION_APP sent back an error. Error code: 403 Forbidden • Check to make sure you’ve typed the website address correctly.

Just FYI, I can go into the Chrome browser and print without issue.

Open 3 340

Firefox issues with purchases/reservations

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything u… (funda kabanzi)

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

Open 1 334

Why does Firefox indicate my computer is a Windows 10 operating system when I upgraded to Windows 11 about 3 months ago?

How do I get into Mozilla settings and make sure Firefox updates are set for windows 11? Also, I need to track a package with UPS today & their website says pop-ups n… (funda kabanzi)

How do I get into Mozilla settings and make sure Firefox updates are set for windows 11? Also, I need to track a package with UPS today & their website says pop-ups needs to be on. How is that done?

Open 2 332