I-Firefox Community Forum

My firefox recently crashed (f5ea38ba-f4f8-4224-8ab8-982e19cc72f7) is the crash code if that helps it happened just now, i dont have any additional profiles and no folder such as "old firefox" is there any way i can recover all the information and my old settings or passwords or anything? I tried to log into my firefox account to sync up data but there was no update on the information

I have lost my profile in firefox, i have an account sync but after restarting my pc i lost everything and seems the profile is not existing and when i re log with my account i did not recover anything.

Please help me it is a big problem.

Thank you

Hello, I recently used the option to sign out while also checking the box to delete data from the device. I was under the impression that once I had the new computer I could just sign into my account and my synced data would be there. This is not the case, because I can't even get my bookmarks and what not back on the device that I originally signed out of. I'm pretty sure I am on the right account so why is everything gone even though it said that synced data will not be deleted? Am I cooked? Losing all my keys and bookmarks is going to suck so if anyone could help me, that would be much appreciated.

I lost ALL of my passwords, saved favorites and am so pissed with my inability to retrieve them. I occurred when I was in the sync settings while personalizing firefox. What gives?