I cannot log in VPN, already i have subscribed

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You c… (funda kabanzi)

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You can cancel at any time. Manage your subscriptions

Order number: GPA.3335-7898-1888-79559 Order date: 26 Apr 2026 11:43:52 GMT+3 Your account: [redacted] @gmail.com

Open 1

Unviewable window, gmail, MacOS Sierra Firefox 158.0

Until recent updates gmail worked normally but over the last several updates the screen is now impossible to read. In Safari gmail is still readable, This seems like a se… (funda kabanzi)

Until recent updates gmail worked normally but over the last several updates the screen is now impossible to read. In Safari gmail is still readable, This seems like a settings problem or a bug. Does anyone know if others are having the same problem or how to try to fix it,, or report it?

Open 1

It seems I don't have Firefox anymore and I want Firefox, not Google or Bing or Edge

I realize that Windows 10 is no longer supporting but I tried to get into my regular searches and no longer am able to do it. It appears that Firefox is not my browser an… (funda kabanzi)

I realize that Windows 10 is no longer supporting but I tried to get into my regular searches and no longer am able to do it. It appears that Firefox is not my browser any more. What can I do? I need to get a new computer but have not yet done so and am limping along

Open 1

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's becau… (funda kabanzi)

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's because firefox has recently been updated and no longer gives that facility?

Open 10

One site's single webpage not functioning after Firefox Desktop Update, why?

Updated Firefox browser for desktop on Mac to 158.0 on 10/15/26 On 10/14/26 using previous Firefox version 157.0 on Amazon.com Prime Video section, pages would load prope… (funda kabanzi)

Updated Firefox browser for desktop on Mac to 158.0 on 10/15/26

On 10/14/26 using previous Firefox version 157.0 on Amazon.com Prime Video section, pages would load properly and videos could be played properly.

10/15/26 using updated version on Amazon.com Prime Video section, page would initially load properly only to later freeze. Videos could not be played. And freezing could not be corrected unless closing the tab on the browser.

10/15/26 using Safari browser on Amazon.com Prime video section, pages loaded properly and videos played properly.

Clearing cache and site data on updated version of Firefox did not have any effect. Pages continued to freeze and videos unplayable when starting over and navigating to the relevant pages.


Steps to reproduce:

go to amazon.com login to account go to prime video page

expected results video selection appears and user can select and play videos

actual result video selection appear but freezes after a second or two,. videos cannot be played

Repro rate 5/5

Environment Variables Firefox 158.0 Mac OS GoldenGate 27.0.1

Other information Other amazon pages like whole foods and home page and Subscribe & save not affected Just Prime Video page affected

Open 4

Firefox updated but didn't reload all my tabs

My session crashed and got a message to say that Firefox had been updated...now on 158. However, none of my (many) tabs and pinned tabs opened. - 'Restore previous sessi… (funda kabanzi)

My session crashed and got a message to say that Firefox had been updated...now on 158. However, none of my (many) tabs and pinned tabs opened. - 'Restore previous session' is greyed out - Session restore in Settings is configured that Firefox is my default browser, and 'Open previous tabs and windows' box is ticked. The last time Firefox updated, I spent hours going through History to find tabs and since some were older than 6 months, took me hours! Is this my only option...again! If it is, I may have to switch to a different browser. Thanks.

Open 3

unable to DISABLE pswd AUTOFILL

I have deselected Save and autofill usernames and passwords in Settings-> Passwords and Autofill, but FF continues to offer saved pswd POPUP on a login page. I use Pro… (funda kabanzi)

I have deselected Save and autofill usernames and passwords in Settings-> Passwords and Autofill, but FF continues to offer saved pswd POPUP on a login page. I use Proton Pass extension and FF is writing over it, making it unusable.

Open 1

Videos will load, however they will not play, not limited to youtube, all playback

Not limited to youtube All videos on any site will load properly however they will not play. Can skip around and see frame by frame but the video will not play … (funda kabanzi)

Not limited to youtube

All videos on any site will load properly however they will not play. Can skip around and see frame by frame but the video will not play

Open 3 1 30

Firefox on Windows only requests a USB security key for my Meta passkey instead of allowing my iPhone passkey

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox… (funda kabanzi)

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox.

The problem occurs when I open the protected Meta Business Portfolio Settings. Meta requires my existing passkey for accounts.meta.com. After I click Continue, Firefox invokes Windows Security, but the only authentication method presented is:

“Security key — Insert your security key into the USB port.”

I have never owned or configured a physical USB security key.

I confirmed that the correct accounts.meta.com passkeys are stored in Apple Passwords on my iPhone. The iPhone can access Meta Business Suite and the protected Business Portfolio Settings normally.

As a control test, I opened the same Meta/Facebook account and the same Goff Housing Solutions Business Portfolio on this same Windows computer using Google Chrome. Chrome opens the protected Business Portfolio Settings successfully.

Therefore, my Meta account, Business Portfolio, permissions, 2FA and existing passkey appear to be working. The problem seems specific to Firefox/Windows passkey handling: Firefox/Windows is treating the authentication request as requiring a physical USB security key rather than offering the existing passkey on my nearby iPhone (for example via QR code/phone authentication).

How can I make Firefox on Windows use my existing accounts.meta.com passkey from my iPhone instead of requesting a physical USB security key?

I do not want to delete/recreate my Meta passkeys, disable 2FA, reset my Meta account, or create a new Business Portfolio because all of those are currently working.

Open 8

Recover bookmarks from old device

My laptop recently broke down and I'm wondering how to recover my bookmarks, passwords, etc. on the new one I plan on getting. I have a mozilla account and I tried loggin… (funda kabanzi)

My laptop recently broke down and I'm wondering how to recover my bookmarks, passwords, etc. on the new one I plan on getting. I have a mozilla account and I tried logging in on my phone but I cannot see anything from the old device, even though it is the same account. Does it mean it will be the same on the new laptop? Would really love to get everything restored. Hope someone can help.

Open 1

Suspicious activity when using Google in private mode

Any time I enter private mode and do a basic search it pops up saying my activity is suspicious and I have to do a captcha. This only happens on Firefox on Windows, and o… (funda kabanzi)

Any time I enter private mode and do a basic search it pops up saying my activity is suspicious and I have to do a captcha. This only happens on Firefox on Windows, and only in private mode. Android is fine and doesn't do this. Firefox is up to date, no VPN, privacy is on standard. It still happens when extensions are disabled. I saw an older post on here from a few months ago saying this was fixed in an update, but it's back.

Open 1

I need to completely start over fresh wiht Firefox and LibreWolf.

Apparently I am not capable of dealing with all of the security elements of Firefox and LibreWolf. I primarily use Linux Mint, but have a Windows PC, Apple iPhone and Ap… (funda kabanzi)

Apparently I am not capable of dealing with all of the security elements of Firefox and LibreWolf. I primarily use Linux Mint, but have a Windows PC, Apple iPhone and Apple iPad. the whole two-step process and passwords have gotten to be to much to deal with. I do not have an authenticator app and do not want to have one. I am frustrated to no end!!!

How do I completely remove Firefox and LibreWolf and completely start over fresh?

Thanks!

Jeff

Open 1

VPN on mobile but not desktop

Hi, I recently got the VPN feature on my (Android) mobile browser. But I've never gotten it on my desktop, even though I live in one of the first areas to get it. Is the… (funda kabanzi)

Hi, I recently got the VPN feature on my (Android) mobile browser. But I've never gotten it on my desktop, even though I live in one of the first areas to get it. Is there a way to use the VPN on my mobile for the desktop? Thanks!

Open 1