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No VPN button appears in my browers or tolldbar to use firefox's new VPN (I am in a country this has rolled out to

I tried the firefox VPN. I Followed the instructions at: https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection But no 'VPN' b… (funda kabanzi)

I tried the firefox VPN. I Followed the instructions at:

https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection

But no 'VPN' button appears when I sign in (I am in a valid country and was told about the VPN by my browsers update). I have tried restarting and checking the toolbar, but the VPN button that is supposed to be there is not.

Open 4 120

No access to BBC video clips

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally availab… (funda kabanzi)

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

Open 1 110

The instructions for the browser VPN setup are wrong

Hi, I got a message the browser was updated and a VPN option added. The instruction said there would be a button on the toolbar, there wasn't. It then said if not, go to … (funda kabanzi)

Hi, I got a message the browser was updated and a VPN option added. The instruction said there would be a button on the toolbar, there wasn't. It then said if not, go to customize toolbar and add the button. However, there wasn't a button to add from the selection. So what's up??

Open 3 50

I used the Firefox VPN, and now I can no longer stream videos on most websites.

I used the built in VPN, and now I either have to use private, or use a different browser entirely. I have uninstalled and reinstalled firefox, restarted both my internet… (funda kabanzi)

I used the built in VPN, and now I either have to use private, or use a different browser entirely. I have uninstalled and reinstalled firefox, restarted both my internet and PC. I do not know what else to do.

Open 1 40

No TURN ON button for VPN

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Start… (funda kabanzi)

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

Open 1 30