I-Firefox Community Forum

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my laptop and I decided to close Firefox first. It asked if tabs should be saved and I said yes. After I restarted the laptop and reopened Firefox, all of my open tabs (I think about 35) were gone. Can I get them back?

Dear Mozilla Firefox Support,

I am seeking clarification and assistance regarding saved login details that appear in my Firefox browser, both on my laptop.

The situation is as follows:

At some point in the past, I mus thave attempted to access the Plenty of Fish (POF) dating site via the app on my iPhone. Alhtough not presently active, my iCloud account shows a history of the app being downloaded, and stored in the cloud.

I do not recall ever completing an account setup or using the service, but when I check Firefox on my laptop, I can see a username and password saved under Privacy & Security settings for POF.

I am trying to understand whether these saved credentials could have been synced between my iPhone and my laptop at the time of the attempted registration, meaning that they were stored automatically even if I did not intentionally log in on my laptop.

My specific questions are:

Do the Firefox saved logins on my laptop and my iPhone interlink automatically if Firefox Sync is enabled? (i.e., would login data entered on my phone app/browser be stored in the Firefox passwords list on my laptop?)

Is it possible to determine whether the saved username/password for POF was stored via the iPhone app/browser rather than being typed directly on the laptop?

I belive that if login attempts fail due to a non-existent or corrupted username/password, Firefox still store the login attempt details (username and password) even if the login itself did not succeed, can you confirm this? Is there a way of telling which it was failed/sucessful

This is a sensitive and personal matter, and I would greatly appreciate your guidance and any clarification on how Firefox may have stored or synced these details.

Thank you for your support.

Kind regards, A

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of the chatbots. That information would be helpful in deciding on which chatbot, if any, I might decide to use. Thanks.

Hello, when I first switched from google chrome to Firefox I could not figure out how to create one browser with two profiles like I had with chrome. So I went to about:profiles and created two separate browsers not realizing you all had an option to create two profiles under one browser. I finally figured out how to have to profiles under one browser by going here https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/#google_vignette but I can not figure out how to sync the google chrome profile that I had previously to this new profile under the same browser. How do I sync this? I hit sync and nothing changed. I am signed in and I can not figure out how to get the browser profile to sync with this new profile under one browser. I really hate how Firefox named both of these Profiles because it is extremely hard to explain this situation.

Please forgive me if this already exists here (I suspect it does). Search tools did not yield what I was looking for.

TOPIC: Extended Support for Firefox 115 ESR

First, let me extend a hearty thank you to everyone on the Mozilla team and in the community that is continuing work on 115 ESR. This is helping a number of people that cannot upgrade for various reasons.

115 ESR is the last hope for many who are stuck on macOS 10.12-10.14 or Windows 7-8.1. While these systems are considered *very* out-of-date (users who are still on them are often chastised) they have a place. macOS for example, completely removed any and all support for 32-bit software as of macOS 10.15 ("Catalina"). I have encountered people with needs for 32-bit to run older apps and so they often keep a system running 10.14 ("Mojave").

Now, can old 32-bit configurations be kept around and isolated offline? Yes. But for some out there who cannot afford to upgrade, or cannot be with out specific 32-bit software, they would be forced offline completely (assuming they follow best security practices, which many do not). I have personally deployed 115 ESR on a number of systems to help people in this situation.

For the time being, ESR 115 is permitting these users to stay online with some degree of security, at least where web browsing is concerned.

QUESTION: Besides active user count, what other factors are keeping 115 ESR in active security-only support mode?

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm lucky if the browser lets me click on anything, eg., bookmarks, add-ons, history are nonfunctional. Also my tabs on the browser get squished together and superimposed such that 2-3 separate tabs appear as though they are one tab. I have never had an issue like this before when using firefox. I don't encounter the issue with safari or chrome, but I don't like those browsers. Do you have insight as to why firefox mozilla is suddently ass?

I usually have a lot of pages open on Firefox and the display in the dock gets packed, if you will. I would like to see an option in the settings to turn the dock display off, just for your program, Firefox. It would be nice to toggle this option. I've searched for about an hour trying for an option and a solution. Thanks for your good works. I'm on an early Mac Mini 15.7.1

Take care. Have fun. //... Joe [edited email from public community support forum]

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

every website i go to says I have AdBlock Plus enabled as an extension, ad-on or whatever. I can not find it anywhere in the extensions menu, add-ons manager, etc. to turn it off... I have looked in every folder and area that I can, looked through my entire account info, profile, security, extensions, plug-ins, etc. Can you please help me find it so I can turn it off, uninstall etc.

Thank you for your help!

When my internet goes out and I check if it's back up by opening Firefox, if it's not back up then all the tabs from the previous session get lost if I close the browser. None of my other browsers do this; they all open with the previous session. This is a major issue, because I lose hours of work each time.

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and without it it becomes completely unusable.

After updating to Firefox 140.0.4, these shortcuts are now used by the browser to switch tabs. I have not found any way to configure this. Am I missing some obscure way to do this or is this just impossible?

I imagine this change was made to support vertical tabs, but I'm not using those, so the command-option-left and command-option-right shortcuts make more sense for my horizontal setup. (I don't use those shortcuts either, though- I use ctrl-tab and ctrl-shift-tab!)