Showing questions for topic:

How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (funda kabanzi)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Open 1 7 306
I-Firefox Sign in
Paul replied 4 izinyanga ezidlule

I cannot log in to my Firefox account.

Hello, I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the… (funda kabanzi)

Hello,

I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the problem still exists.

Please help me recover access to my account.

Thank you.

Open 2 141
I-Firefox Sign in
James replied 4 izinyanga ezidlule

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (funda kabanzi)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Open 5 101
I-Firefox Sign in
Richard replied 4 izinyanga ezidlule

Why can't I sign into my Mozilla account from my Firefox browser?

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozill… (funda kabanzi)

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

Open 3 91
I-Firefox Sign in
TyDraniu replied 5 izinyanga ezidlule

I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it… (funda kabanzi)

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

Open 2 70
I-Firefox Sign in
JC-Support replied 3 izinyanga ezidlule

I followed the the instructions to sign in, and I get all these confusing & unending instructions that take me nowhere?

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was… (funda kabanzi)

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was the original Microsoft approach for new users.

Open 1 60
I-Firefox Sign in
George Kitsoukakis replied 3 izinyanga ezidlule

firefox email login account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emptying cache

Hi, My firefox email account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emp… (funda kabanzi)

Hi,

My firefox email account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emptying cache and waiting 24hrs between attempts. It works fine on Edge and other computers, just my main compuuter thats giving me problems.. Any ideas?

Open 1 50
I-Firefox Sign in
TechHorse replied 5 izinyanga ezidlule

I can't log into my account to sync because the email address associated with the account is no longer accessible. How can I overcome this hurdle?

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because… (funda kabanzi)

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because my employer phased it out.

Open 1 50
I-Firefox Sign in
Denys replied 4 izinyanga ezidlule