I-Firefox Community Forum

Firefox has an old email address that I cannot access. My current email is listed as my secondary contact. I am unable to get rid of the old email address and make my current email the primary.

My account says it was set up with a Gmail email account. When I attempt to add a secondary account it says I already have that account. But I only see my gmail account. How to I change my primary email?

[redacted] @yasodhara.org is an email account I haven't used for many years. It is administered by an organization. I would like to remove the account permanently. Please advise.

Thank you

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new address (hc3baldwin@gmail.com), some are still being sent to the old address (chuckbaldwin@juno.com), then Juno forwards them to the new Gmail address. The header info shows that they came via Juno. I don't understand why all references to the old Juno address haven't been deleted from my account.

My previous card that was linked to my account was cancelled due to fraudulent activity so I am removing it as a payment method from various services. Under Manage Payment Methods, I only see the option to add new cards/payment methods or edit them (i.e. change the expiration date, zip code, etc.). However, there doesn't seem to be an option to delete payment methods. How do I delete a saved card under my account?

My choice for a secondary email is taken according to your program but I own it. I must have created a different Firefox account in the past which I don't use anymore. How can I free up that email address? [redacted from public] @gmail.com

Question 1: When I click on a link for email in Firefox, it automatically opens Outlook. I rarely use Outlook (my former professional email) and would like the default email to be Gmail. How can I change that?

Question 2: The email for my account is my old professional email, which I rarely use, having retired 14 years ago. I do have access to it, but it's a long story. The box for secondary email says "None". So I have tried to add my personal email, which I use for almost everything now. When I enter it, I get a message saying "Account already exists." I assume that is related to my phone and tablet, both of which use Firefox. I would like them all to use the personal email. Can I change that? What happens if I delete this account and create a new one on this machine?

Thanks for your help. Robert McKeown

I must update my email address from <[email 1 removed]@bellads.info> to <[email 2 removed]@proton.me> I see nowhere to accomplish this task ! Thank you. Bella De Soto

I cannot update my payment method because you redirect me to paypal (former payment method) where I don't have an account anymore. There are no other options... Best regards, Philipp

When I look at the mozilla account, there is no email address listed. But, I get email when signing in (with a pass code etc). I see no way to change that email address. Is there? And, where would I find it displayed?