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How to restore cookies which have been deleated by mistake

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of th… (funda kabanzi)

How to restore cookies which have been deleted by mistake. I have accidently cleared all cookies from the cache. however, some of the important information from one of the softwares (Zerodha) was stored in the cache as cookies. Now the entire data is lost. How can it be recovered

Asked by Vaidhanathan R 20 amahora adlule

Last reply by cor-el 10 amahora adlule

Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (funda kabanzi)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 5 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 16 amahora adlule

Firefox stops showing Gmail correctly after a few days. Fire fox cannot log-in to Outlook.live.com.

Hi. Is there anyone having experienced similar phenomena? 1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and… (funda kabanzi)

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

Asked by ghc03361 6 ezinsukwini ezidlule

Last reply by hmza21257 2 ezinsukwini ezidlule

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (funda kabanzi)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

Cookie blocking

Since last upgrade Firefox seems unable to access any wordpress sites. Always says to enable cookies. I've done that but still not possible access. Is Firefox now beco… (funda kabanzi)

Since last upgrade Firefox seems unable to access any wordpress sites.

Always says to enable cookies. I've done that but still not possible access.

Is Firefox now becoming so "secure" it is useless?

There are more and more web sites where Firefox just is no longer a viable browser.

There is no clear "ENABLE" cookies option to resolve this just pages on explanations about safety yada yada yada.

I just want a button that says ENABLE COOKIES so I don't have to constantly seek answers to use this browser on a particular web site.

As much as I hate Chrome I am finding it more useful now than FireFox

Asked by pck24 5 izinyanga ezidlule

Last reply by jonzn4SUSE 4 ezinsukwini ezidlule

Two versions of Firefox on same PC

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shu… (funda kabanzi)

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shutdown. Thanks

Asked by george28.james 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Allow necessary cookies only

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I … (funda kabanzi)

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I visit very often, this turns out very tedious and timeconsuming. How to allow only necessary cookies and not the rest? With Privacy & Security, Cookies and Site Data, Manage Exceptions, I can allow or block cookies from specific sites. What do I allow when I choose Allow? Only the ticked ones or all marketing and other stuff even when these are not preticked as default? Or will the choices made during this session be saved? In the case of my bank and a couple of others, I would like to save my choices to be able to enter it a little faster. But cleaning at closing Firefox also deletes that, I suppose? How to save my choices without saving all cookies?

Is there any way to see what kind of cookies have been saved? I can see the number of cookies for each site under Manage Data, but how to see the type of cookie?

Firefox 122.0.1 on Linux Mint

Best Eva

Asked by list4 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Cannot edit cookies anymore

I don't know in which version exactly it happened but a few weeks earlier i was able to edit cookies like we can on all other browsers, but today suddenly i cannot. I ex… (funda kabanzi)

I don't know in which version exactly it happened but a few weeks earlier i was able to edit cookies like we can on all other browsers, but today suddenly i cannot.

I expected it to be a simple double-click and i can edit the cookie key name or value but it doesn't let me edit, it opens the detailed view about that cookie. I looked EVERYWHERE and could NOT find any way to edit the cookies for hours and this is really frustrating as a dev. This is important to troubleshoot many kinds of bugs when I am developing an app.

Asked by Aseer Uz Zaman 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Clear cookies at shutdown but keep forum login data

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks … (funda kabanzi)

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks

Asked by george28.james 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Firefox and Gmail

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks ma… (funda kabanzi)

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

Asked by Vincent Brousse de GERSIGNY 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Delete cookies and site data when Firefox is closed not working

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies et… (funda kabanzi)

Delete cookies and site data when Firefox is closed tab is checked so it should delete cookies, but it doesn't, and when I click on manage data there are still cookies etc. How can I make this automatically delete?

Asked by hessehermann6 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

History/cookies keep getting randomly deleted

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pa… (funda kabanzi)

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pages are just completely gone, today i checked my history for yesterday and even though i started browsing at 8:00 the history only went back to around 13:00 with all the pages before that completely gone, this also causes me to lose all the cookies as well.

Asked by marcusroxburgh5 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (funda kabanzi)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

automatic login

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my log… (funda kabanzi)

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my login passcodes. In the case of Google, it is by far the most challenging. Despite having a gmail account since early 2003, and using Google regularly since the '90s, it persists in asking me lots of questions and texting codes, etc.

My situation with Firefox is not working smoothly as it was when I used it for many years about a decade ago. I've already imported such browser data from these sites.

Can you help? Otherwise, I'll move on to Safari again.

Thanks,

Eckhart

Asked by ECKHART C. BEATTY 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Error message on a Chewy site

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that t… (funda kabanzi)

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I am hoping someone can tell me how to fix this.

Asked by greywolf0103 1 inyanga edlule

Last reply by TyDraniu 1 inyanga edlule

Error message on a Chewy site

I am receiving an error message that I don't know how to fix and it says "The page isn’t redirecting properly Firefox has detected that the server is redirecting the req… (funda kabanzi)

I am receiving an error message that I don't know how to fix and it says "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

I don't recall changing anything in settings.

Asked by greywolf0103 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

iCloud.com keeps asking for authentication..."Trust Browser" doesn't seem to work

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents … (funda kabanzi)

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents a 6-digit code which goes to my phone/ipad, and I have to put it into the browser. After that, I'm prompted "Do you want to Trust this browser" to which I ALWAYS say "Yes", but it doesn't seem to work; the next day, if I try icloud again, it does it all over, like the "Trust" option is ignored. In settings, "Delete cookies and site data when Firefox is closed" is unchecked, Clicking "Manage Data" shows that cookies for icloud.com are saved. I've just added icloud.com into Exceptions to Allow to use cookies/site data, though I wouldn't think I'd NEED that if I'm never deleting them. I tried this with Chrome, and the Trust DID work; I can sign in with that browser and not have to put in the code.

What's up with that?

Asked by Nathan Elke 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule