New VPN service

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling optio… (funda kabanzi)

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling option like other VPN services offer? From what I understand, split tunneling is a feature where the VPN service will be active, or connected in one browser but then it would be disabled or disconnected in another browser. Can you please explain if I got that correct? Thank you.

Asked by sciencemagic 10 amahora adlule

Last reply by James 12 imizuzu edlule

I can't reteive my bookmarks

Hello Support, After following the instructions several times to get back my bookmarks and get them to show I decided to contact you. I would rather speak to someone abou… (funda kabanzi)

Hello Support,

After following the instructions several times to get back my bookmarks and get them to show I decided to contact you. I would rather speak to someone about this issues I am having but I don't have a phone number to call. So, Here I am sending a email to you. I have done everything to bring my bookmarks back but to no avail I haven't been successful. CAN YOU PLEASE HELP ME.

I turned on my computer one morning and I didn't have bookmarks showing that when it happen. It has been going on for the last 3 weeks now. I will be looking forward to your reply and help.

Sincerely,

Adolphus Miner [email and phone number]

Asked by atmj57 7 amahora adlule

Last reply by jscher2000 - Support Volunteer 6 amahora adlule

my firefox get bigger after update

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png my firefox take up more space, even my addons dont fit the … (funda kabanzi)

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png

my firefox take up more space, even my addons dont fit the way it was. its very annoying, how can i make it back?

Asked by moderndefender 2 amahora adlule

Last reply by jscher2000 - Support Volunteer 50 imizuzu edlule

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (funda kabanzi)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 4 ezinsukwini ezidlule

Last reply by jonzn4SUSE 1 ihora elidlule

Firefox has become very slow lately.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (funda kabanzi)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 10 amahora adlule

Last reply by jonzn4SUSE 1 ihora elidlule

Sometimes, like just now after various updates/restart, Firefox will lose all the tabs from my previous session. The purchased extension that's supposed to help with that often doesn't. Help!

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it o… (funda kabanzi)

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it opened in two windows with notices about updates, but had lost all my tabs. Other times the situation is different, but the result is the same -- fifty or a hundred tabs gone -- I just noticed the toolbar is missing too so I'm going to send or submit this and turn it back on and see if that stupid extension that supposedly saves my tabs has saved anything, but often, when this happens, it hasn't saved anything for weeks! I've tried getting tech support from them but however these things works something isn't triggering it. One shouldn't need a CIS degree to be able to use a laptop. Thank you, you're awesome regardless.

Asked by ERA Triano 15 amahora adlule

Last reply by cor-el 2 amahora adlule

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (funda kabanzi)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 11 amahora adlule

Last reply by Chris Ilias 4 amahora adlule

Background inactivity

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab… (funda kabanzi)

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab suspends after some in activity which is a problem for me

i found a solution through ABOUT:CONFIG and disabled these 3 for videos 1 - media.suspend-bkgnd-video.enabled 2 - media.resume-bkgnd-video-on-tabhover 3 - browser.tabs.unloadOnLowMemory

for videos and live streams it was good it didn't suspend but my problem now since update v.102 is that video plays but the CHAT stops and doesn't reload until i reopen firefox to the front of my programs

although it is runnning in the background and NOT MINIMIZED

even when the live stream has some lags and re-buffer it doesn't rebuffer or refresh the page to reconnect to the live stream until i force my firefox in front of my programs or games and again it was not minimized

if there is an option in the about:config to change this please tell me i'm already losing my mind as i missed one of my friends live stream because of that suspension

thank in advance

Asked by MegaDooOooM 9 amahora adlule

Last reply by Dropa 5 amahora adlule

Firefox Password Manager

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to en… (funda kabanzi)

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to enter it independently of the password manager. The error message starts "No synchronised logins found" even though this is my only computer.

Asked by MichaelB1 1 isonto elidlule

Last reply by Dropa 5 amahora adlule

Login

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logi… (funda kabanzi)

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logins for several hundred sites. How can I restore them?

Asked by emurphy917 12 amahora adlule

Last reply by Dropa 5 amahora adlule

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (funda kabanzi)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Asked by justinwarmuth 7 amahora adlule

Last reply by jscher2000 - Support Volunteer 5 amahora adlule

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (funda kabanzi)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 14 amahora adlule

Last reply by Paul 7 amahora adlule