Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). What… (funda kabanzi)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 1 unyaka odlule

Last reply by cor-el 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Facebook Container

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here? This site ca… (funda kabanzi)

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here?

This site can share your email address with Facebook, which allows Facebook to track you. Use a service like Firefox Relay to hide your real email address."

How do I get rid of this icon/service for Firefox Relay? It stops some people from signing up for my newsletter.

I do not display social media icons and do not offer social media sharing options except for a Pin It button for Pinterest on my website: https://www.scrapish.com/.

Asked by epps81 1 unyaka odlule

Last reply by wakjiraadula6158 1 unyaka odlule

  • Okugcinwe kunqolobane

SSL_ERROR_NO_CYPHER_OVERLAP when trying to visit my own website

Whenever I visit my [[website|https://alotofyoumaybeaskingwhyareyouavirginisaytothemiampoggersgfisnot.international/]] I get an error saying Cannot communicate securely w… (funda kabanzi)

Whenever I visit my [[website|https://alotofyoumaybeaskingwhyareyouavirginisaytothemiampoggersgfisnot.international/]] I get an error saying Cannot communicate securely with peer: no common encryption algorithm(s). And the error code is SSL_ERROR_NO_CYPHER_OVERLAP. I am running Firefox 90.0.2 on Windows 10. The website is hosted on a nginx vps and I am using Cloudflare for SSL. On cloudflare I am using a single A record to the IP of my VPS and I have enabled proxy. SSL/TLS encryption mode is Flexible.

Asked by ibbysaleemi 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Playing video on Google Drive stops on 720p

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 7… (funda kabanzi)

When playing videos on Google drive on 720p, it intermittently stops. If resolution is set to automatic, resolution changes to 360p. On another browser it works fine on 720p. The issue persists with hardware acceleration disabled and in safe mode.

Asked by barbosa.andre 1 unyaka odlule

Last reply by JP 1 unyaka odlule

  • Okugcinwe kunqolobane

I keep getting "Unable to connect" error despite BEING connected

Started today, I click on links, bookmarks or type in a URL and I get the Unable to connect page. Sometimes if I refresh a number of times it loads, sometimes not. Other … (funda kabanzi)

Started today, I click on links, bookmarks or type in a URL and I get the Unable to connect page. Sometimes if I refresh a number of times it loads, sometimes not. Other websites will connect, opening the same address in Chrome works with no issues. My internet is connected and working fine this is something going on with Firefox. Not sure what or how as I haven't changed settings at all either.

Asked by gwencreighton 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (funda kabanzi)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 1 unyaka odlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (funda kabanzi)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Asked by buggasep17 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Browser

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log in… (funda kabanzi)

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log into with Firefox, but I consider those sites that I don't have to use, but I have a movie library on vudu.com, I pretty much have to use vudu.com. I never had a problem logging into vudu.com before, it has to be one of the last couple of Firefox updates.

Asked by Roxey56 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox password Manager

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening a… (funda kabanzi)

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening about every 15 minutes (I have not timed it). I have already entered my primary password & used the auto login with several webpages. Then the login window will popup & I will have to re-enter the password before I can use the features. I am running Windows 10, with the latest updates installed.

Asked by antrim-enterprises 1 unyaka odlule

Last reply by Old Jim 1 unyaka odlule

  • Okugcinwe kunqolobane

I lost my bookmarks after a "reset" in windows 10 and have no clue how to restore them?!

Is there a way to restore my previous list of bookmarks after losing my firefox browser along with my startpage search? After I did a "reset" I ended up with everything M… (funda kabanzi)

Is there a way to restore my previous list of bookmarks after losing my firefox browser along with my startpage search? After I did a "reset" I ended up with everything MS and with that, I lost my browser and search...stuck with Edge and other such stuff?

Asked by meestertim 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Blocked site

Hello I am using Firefox 90.0.2 on Windows 10. It is impossible for me to connect to the website http://www.minresco.com/ Something is blocking it. It is not my ISP… (funda kabanzi)

Hello

I am using Firefox 90.0.2 on Windows 10.

It is impossible for me to connect to the website

    http://www.minresco.com/

Something is blocking it. It is not my ISP (I checked with them; they suggested that either Firefox or antivirus software is doing this).

How do I tell if Firefox is doing the blocking, and how do I remove the block if it is?

Thanks,


Kurt

Asked by Kurt 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Following Google search links results in blank tab with nothing at all in Inspector

I have this strange issue that cropped up within the past couple of months, without any known configuration or behaviour change. When I have Google set as the search eng… (funda kabanzi)

I have this strange issue that cropped up within the past couple of months, without any known configuration or behaviour change. When I have Google set as the search engine in Firefox (FF) for macOS (various versions, including the latest 90.0.2 at time of writing), at a certain point after FF has been running (ie not immediately, but say within the hour) clicking on Google search results link results in a blank tab with literally nothing at all in the Inspector > Network or > Console etc for that tab. Copying the Google URI from the address bar and pasting it into another fresh tab in FF also results in the same problem. Copying the same Google URI into Chrome or any other browser, on the same OS at the same time, does not result in any problem (page loads fine).

I have tried all of the following, and none have made any immediate or long term difference:

  • Disabling all addons at the time of the problem
  • Performing a FF reset
  • Uninstalling and re-installing FF
  • Logging into Google in FF
  • Logging our of Google in FF
  • Logging into FF with a FF account
  • Logging out of any FF account
  • Tweaking a couple of about:config settings relating to FF domain stove-piping, since the problem started roughly around the time that was released
  • Building an entirely new PC (previous was macOS 11.4.x and 11.5 on Intel; current is macOS 11.5 on Apple Silicon) and building an entire new user profile from scratch, with all apps incl FF freshly installed
  • Using a different search engine (DuckDuckGo works fine, consistently, but when I change it back to Google the same problem starts up again after a while - eg within the hour)

This just feels like a bug (like nothing at all displayed in any part of the Inspector after a new tab is loaded with a Google link) but if that's true then

  1. I can't be the only person in the world seeing this; and
  2. It's surprising that it has persisted across a number of FF versions over a couple of months

I'm really keen to see this resolved because I do need to be able to use Google for search, and I do *want* to be able to continue to use FF (although this is unfortunately a significant head-wind to actually being able to continue doing so).

Asked by paul375 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot log into google account.

Phone is dead so notification code option is off. (which didn't always work in the past, eg when i forgot a password - which i think isn't the case now) I don't want to g… (funda kabanzi)

Phone is dead so notification code option is off. (which didn't always work in the past, eg when i forgot a password - which i think isn't the case now) I don't want to go downstairs and turn on my phone, for the principle of it. Clicked 'i cannot use my phone' sereval times during mutiple attempts to find other ways to log in . Google says i have to use my phone Did they change policies? Could it be that someone hacked my account, fb also notified 'suspicious login attempts but they were so recent (one min ago) that it must have been me.

Asked by Servagio 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

No option to present a tab in Google Meet on Firefox

Firefox Version: 90.0.2 (64-bit) Steps to reproduce: I joined a Google meet meeting. I clicked on the present button. The only options I get are "Your entire screen" and … (funda kabanzi)

Firefox Version: 90.0.2 (64-bit)

Steps to reproduce:

I joined a Google meet meeting. I clicked on the present button. The only options I get are "Your entire screen" and "A window", there is no option to present "a tab".


Expected results: In other browsers like chrome, edge, there is an option to present only a tab. There should be one in firefox as well. It is very important.

Asked by khushmanaggarwal2003 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

some black screem pop up

It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have s… (funda kabanzi)

It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have share one screenshot of a YouTube video, you can clearly see that two small black box is there in the video. You may check the video here- https://www.youtube.com/watch?v=T9A_KkNyxh8. I really become very angry when it happen, for that I cannot even sign in into my google account properly.

Asked by karanadhikary811720 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

mozilla menu problem

mozilla menu problem I am trying to use the context menu but they are not working. I right click a link and the elongated menu comes out but clicking an option it does no… (funda kabanzi)

mozilla menu problem

I am trying to use the context menu but they are not working.

I right click a link and the elongated menu comes out but clicking an option it does nothing.

Please assist.

Asked by Marshall BM 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crash with screen restart. Crash report: bp-327e0d0f-9ca0-4b07-a29b-cecb80210809

Recently I noticed my firefox crash with the screen restart frequently atleast once a day. Below is the crash report number: bp-327e0d0f-9ca0-4b07-a29b-cecb80210809 … (funda kabanzi)

Recently I noticed my firefox crash with the screen restart frequently atleast once a day. Below is the crash report number:

bp-327e0d0f-9ca0-4b07-a29b-cecb80210809

Asked by vsivanisan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule