Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (funda kabanzi)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 3 emasontweni adlule

Last reply by Kiki 2 emasontweni adlule

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (funda kabanzi)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 5 izinyanga ezidlule

Last reply by PavelkoT 5 izinyanga ezidlule

Videos not loading

I´m currently working on some courses in Udemy and all of a sudden the videos are not loading, is not my internet connection I deactivated all the extension to see if it … (funda kabanzi)

I´m currently working on some courses in Udemy and all of a sudden the videos are not loading, is not my internet connection I deactivated all the extension to see if it was the case but nothing seems to be working

Asked by Jafeth Rivera 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (funda kabanzi)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Double-clicking a folder shortcut tries to upload the shortcut instead of opening the folder

This is a problem I only started experiencing yesterday, but if I try to upload an image to a website (such as social media), and I double-click a shortcut for a folder, … (funda kabanzi)

This is a problem I only started experiencing yesterday, but if I try to upload an image to a website (such as social media), and I double-click a shortcut for a folder, it attempts to upload the shortcut as the selected file, instead of opening the folder.

This is only a problem with firefox, as I tried doing this in another browser and I was able to open it as a folder normally. Any ideas on what could be causing this or how to fix this?

Asked by Candy 1 inyanga edlule

Last reply by eiedail 1 inyanga edlule

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com.

bold text Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com. If you entered the right address, you can: Try ag… (funda kabanzi)

bold text Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by Bobby O 4 izinyanga ezidlule

Last reply by LockleyA 1 inyanga edlule

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (funda kabanzi)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mladen.ivkovic 2 emasontweni adlule

Last reply by Fredrik 1 isonto elidlule

Memory leak when visiting ssa.gov

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, … (funda kabanzi)

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Asked by bwffx 5 izinyanga ezidlule

Last reply by PavelkoT 5 izinyanga ezidlule

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (funda kabanzi)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 4 izinyanga ezidlule

Last reply by T3cH 4 izinyanga ezidlule

eTrade links

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles… (funda kabanzi)

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles relating to their opinions of this stock. I cannot click on either the analyst's name nor the articles associated with their name. eTrade customer service says Firefox is not working well on their site. I tried Microsoft Edge and everything was fine. Is there some feature I should enable on Firefox or is this a shortcoming in Firefox?

Asked by rich1dodge 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Sidebar in Windows 11 Pro

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 P… (funda kabanzi)

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 Pro. I can find no button that allows me to either delete it or prevent it from opening. For heavens sake, not everyone wants all this stuff. I just want a great browser with minimal things to have to deal with. It is irritating to have to deal with this when there appears to be no simple solution to get rid of it. I do not feel comfortable with having to try to delete a profile element. Just give me the button to say I don't want it showing up when I open Firefox on my computer. It can't be that difficult. I use the menu bar at the top of the page to deal with bookmarks. I don't need a sidebar. Give me the option to get rid of it. It will always be there to hit the button on again if I choose to but I know I never will. It interferes with my page. If it isn't fixing something that is broken, and you want to try new things, fine. But give me the option to delete it from my experience.

Asked by wordperfectqueen 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

access code

to get access to my bank account via Firefox the bank should send me an access code on my mobile. The page pops up on Firefox, I wait for the code but there is nothing co… (funda kabanzi)

to get access to my bank account via Firefox the bank should send me an access code on my mobile. The page pops up on Firefox, I wait for the code but there is nothing coming onto my phone? I can access my bank via a different website so am wondering if there is a problem with Firefox. By the way, my mobile functions correctly and I receive calls.

Asked by Margaret Minière 5 izinyanga ezidlule

Last reply by markwarner22 5 izinyanga ezidlule

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (funda kabanzi)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Asked by bloodrose_13 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

outlook secure connection failed

have had trouble with outlook all day. Now, every attempt to gain access to email results in "secure connection failed." Website has worked for many, many years, so wha… (funda kabanzi)

have had trouble with outlook all day. Now, every attempt to gain access to email results in "secure connection failed." Website has worked for many, many years, so what is problem/fix?

Asked by rpcrpc 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Google Drive says i am offline when i am not

Google Drive says i am offline when i am not. Can move around the site, and it works fine on chrome, but not on firefox. Can also acces sheets just fine, and acces some f… (funda kabanzi)

Google Drive says i am offline when i am not. Can move around the site, and it works fine on chrome, but not on firefox. Can also acces sheets just fine, and acces some files through there

tried contacting google, but since it was a firefox specific problem they could not help

Asked by erik107 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Browser cannot find local HTML files

I recently installed Firefox version 133.0 on my Linux computer (Zorin distro). I intended to make one of my HTML files my homepage and it gives me a File Not Found erro… (funda kabanzi)

I recently installed Firefox version 133.0 on my Linux computer (Zorin distro). I intended to make one of my HTML files my homepage and it gives me a File Not Found error message. Then I tried to open another HTML file and the same thing happened. How do I correct this?

Asked by swbvb 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Access to web Site at IP Address for a NAS

I have a 2023 MacBook Pro and a Synology NAS. Fairly recently, when I have tried to access the web site for the NAS using Firefox, I have received the following error mes… (funda kabanzi)

I have a 2023 MacBook Pro and a Synology NAS. Fairly recently, when I have tried to access the web site for the NAS using Firefox, I have received the following error message: "Unable to connect. An error occurred during a connection to [the IP address].” I am able to access the web site using the Safari and Bing browsers, and I also am able to access the web site using Firefox on an iPad. I already have contacted Apple and Synology support personnel, and have been that the issue is not with either Apple or Synology products. Please let me of any potential solutions to this problem that Mozilla may have.

Asked by tom.silverstein 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule