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New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (funda kabanzi)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Asked by Drone 5 ezinsukwini ezidlule

Last reply by zeroknight 4 ezinsukwini ezidlule

ChatGPT is not working in FireFox

https://chat.openai.com/ ChatGPT was working perfectly in FireFox until recently. Still works for me in Chrome and Opera. In FireFox any question to bot freezes window -… (funda kabanzi)

https://chat.openai.com/ ChatGPT was working perfectly in FireFox until recently. Still works for me in Chrome and Opera. In FireFox any question to bot freezes window - nothing happens. Same stuff on other browsers mentioned gives results. Tested at different times of day. All updates for FireFox are installed.

Asked by gls.markov 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

how to unblock a site?

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accept… (funda kabanzi)

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support.

Thank you,

Ludmilla

Asked by lgelfand 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Highlighting in the native PDF viewer

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make en… (funda kabanzi)

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make enough sense to download each and every PDF I have to work with. The 'draw' tool isn't particularly helpful when you're working on a Mac 24/7 with no other devices except an iPhone. I've attempted using Yawas, but it doesn't work in the native PDF viewer because it isn't a website!

Please help...

Asked by Dishi Parekh 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

can't access a web page.

I can't access this web page: www.fivelakes.settlement.com. This comes up: Hmm. We’re having trouble finding that site. We can’t connect to the server at www.fivelakes… (funda kabanzi)

I can't access this web page: www.fivelakes.settlement.com. This comes up:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.fivelakes.settlementaccount.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by akhenaton_50 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Downloads

The download icon is not on my toolbar since the last upgrade. Instead, there is an icon for pocket. I want my downloaded files to go to the downloads folder, not pocke… (funda kabanzi)

The download icon is not on my toolbar since the last upgrade. Instead, there is an icon for pocket. I want my downloaded files to go to the downloads folder, not pocket. How can I get the download icon back?

Asked by batey.ian.l 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Bottom of Page

Recently, one website (SF Chronicle) started automatically scrolling to the bottom of the page when I access an article. Occurs on no other sites nor on my other devices … (funda kabanzi)

Recently, one website (SF Chronicle) started automatically scrolling to the bottom of the page when I access an article. Occurs on no other sites nor on my other devices - only an my Dell desktop running windows 11 and the most recent version of Firefox.

When I follow a link to read an article I briefly see the heading but then it immediately scrolls down to the bottom of the page and I have to manually scroll back to the top of the page to read the article.

Asked by sschoech 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (funda kabanzi)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 5 izinyanga ezidlule

Last reply by Marty McFly 4 izinyanga ezidlule

Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (funda kabanzi)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

Asked by rnewton43 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

Problem logging in, "Entry Point not Found"

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located… (funda kabanzi)

Clicking on Firefox icon to log in I receive following message and gray screen. firefox.exe - Entry Point Not Found " The procedure entry point Flush could not be located in the dynamic link library C:\Program Files (x86)\Mozilla Firefox\xul.dll." Followed by another pop-up. "Could not load XPCOM" There was an automatic up-date several days ago and I have had this problem ever since. Is there a fix?

Asked by John Vivian 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Access to e-mail

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not g… (funda kabanzi)

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

Asked by hendrig 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Where are saved passwords stored in firefox 117 on Mac OS?

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and … (funda kabanzi)

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.

Asked by hzm780 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule