Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (funda kabanzi)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 1 inyanga edlule

Last reply by reloadedx23 4 imizuzu edlule

Firefox hangs with "not responding" message

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, … (funda kabanzi)

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, WashingtonPost.com, and the Firefox support page.

OS: Windows 11 Hardware: Dell XPS 13 9310

I have turned off the automatic acceleration feature per help article suggestion.

Asked by LarryDC 19 amahora adlule

Last reply by LarryDC 14 imizuzu edlule

Website access

I ama regular user of www.sainsburys.co.uk for ordering groceries. I have been using the site for many months using Firefox. On the last two occasions I have tried to acc… (funda kabanzi)

I ama regular user of www.sainsburys.co.uk for ordering groceries. I have been using the site for many months using Firefox. On the last two occasions I have tried to access it I get this error message We've sent you a code

We just need to verify your details. We've sent a verification code to:

w*****l@u********t

Please enter the code to continue to log in: There has been an error sending the code. Please try again. Enter your code This code is valid for 10 minutes. No code ever arrives. The Sainsburys helpline tell me to use another browser. Microsoft Edge works fine (without the need for a code being sent). I have cleared my browsing history & cache (the system is set to do so automatically each tie I close Firefox). Why can I not log in to my Sainsburys account anuy more in Firefox? Can you help me to put it right?

Asked by Willmol 2 amahora adlule

Last reply by Willmol 21 imizuzu edlule

Firefox (Canonical/Ubuntu) snap app can't open external apps does firefox have --classic confinement policy

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows… (funda kabanzi)

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work

Asked by lradical 16 amahora adlule

Last reply by lradical 22 imizuzu edlule

Formatting on ebay suddenly all wrong

All of a sudden, eBay is rendering on the current version of Firefox as if it were a very old version. The suggested item that are usually displayed with decent sized av… (funda kabanzi)

All of a sudden, eBay is rendering on the current version of Firefox as if it were a very old version. The suggested item that are usually displayed with decent sized avatars/icons in a horizontal strip above and below the auction you want to view are suddenly huge and arranged in a single vertical column. Even the scroll arrows to move left & right through the seections are enormous and located at the top and bottom of the selections.

Asked by Chaz 1 ihora elidlule

An observation

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal Credi… (funda kabanzi)

I have noticed that some business websites do not work correctly with Firefox. Here are a few ; Lowes Home Improvement, NJ Covid vaccine, Labcorp, Picattiny Federal Credit Union, Clover Health, Walmart.

Could this be due the fact the fact that according java FF does not support the technology behind java?

In the case of Walmart, I was having a problem placing an order and asked for help, the email response did not mention FF.

https://www.walmart.com/ https://www.picacreditunion.com https://newjersey.github.io/vaccine-locations/NJ-COVID-19-Vaccine-Locations.pdf https://www.lowes.com https://patient.labcorp.com/landing https://my.cloverhealth.com/login/?next=/

Most of these website deal with confidential information.

Asked by mike-a 2 ezinsukwini ezidlule

Last reply by mike-a 1 ihora elidlule

Not able to download Zip files from Google drive after compressing

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it … (funda kabanzi)

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Asked by satyamverma.8.b 1 ihora elidlule

Last Pass Extension Problem

I have the most current version of Firefox (96.0.2) installed on my MacBook Air running Mojave 10.14.6. I use Last Pass as my password manager. I have been unable to inst… (funda kabanzi)

I have the most current version of Firefox (96.0.2) installed on my MacBook Air running Mojave 10.14.6. I use Last Pass as my password manager. I have been unable to install Last Pass for quite some time, and get the message that I need to download Firefox to get this extension, which makes absolutely "No Sense" since that is the browser that is installed and up to date. (see attached screen shot). Now I have made a few changes to the browser's privacy settings as outlined in this link. Is that what is causing the problem, and if so, why? https://restoreprivacy.com/firefox-privacy/ Bjala@Pm.me or 1-908-399-0701

Asked by Bjala 4 amahora adlule

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (funda kabanzi)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 13 amahora adlule

Last reply by ligiaflg 4 amahora adlule

colors in browser

After the last update, Firefox changed its theme to dark (for example, about:preferences is now in dark colors), the background of some sites, such as twitter and github,… (funda kabanzi)

After the last update, Firefox changed its theme to dark (for example, about:preferences is now in dark colors), the background of some sites, such as twitter and github, also changed. How to return everything to light colors?

Asked by user20984567 8 amahora adlule

Last reply by user20984567 4 amahora adlule

Firefox doesn't ask me to change location.

I am trying to move Firefox to my M.2. I've cleared everything I can to make it stop "It's been installed before, let's reinstall it". Now it just instantly says it's ins… (funda kabanzi)

I am trying to move Firefox to my M.2. I've cleared everything I can to make it stop "It's been installed before, let's reinstall it". Now it just instantly says it's installing without any buttons or anything to actually change the installation location...

I just want it on my M.2 since my SSD is not performing well affecting my browsing experience.

Asked by thomas_whiteley 6 amahora adlule

password reset email do not arrive

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadre… (funda kabanzi)

When i cannot login to a websitet for example because I forgot the password, I ask for a password reset mail. For some sites, these mails do not arrive. Changed emaiiadresses, emaoilclient, not to, avail. Examples are Ryanair, Via Michelin aso.

Asked by JJV 2 ezinsukwini ezidlule

Last reply by JJV 1 usuku oludlule

Add ons and Extensions

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disa… (funda kabanzi)

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disappeared from my tool bar immediately after FireFox version 96.0 updated 2 days ago on my windows 10 home laptop? I followed instructions in Mozilla support forums to customize the tool bar settings and reset default settings as instructed and even said "Abbra cadabra" and just like a bad magic trick nothing changed. I have uninstalled them and reinstalled them after rebooting except for AVD which FireFox no longer offers as an Addon extension ??? I read an article written by a volunteer to another person asking for help with these exact problems that started exactly after the version96.0 update , the person asked where to get the older version 95.0 back because all these features work in that version and the volunteer made a complete fool and liar out of himself saying that going back to older versions rarely solved the issues and that the new update had absolutely nothing to do with causing these issues. So either I also am mentally ill and imagining all these issues or that volunteer needs to apologize to the lady and print a retraction. The only thing that changed on my system was from version 95.0 to 96.0 nothing else and I checked with HP support assistant that came factory installed when I bought this laptop from HP direct 8 months ago as well as Microsoft and McAfee my antivirus protection and was given a clean bill of health from all 3. I uninstalled 96.0 and reinstalled 94.0 and can once again right click copy & paste and reinstalled all those apps direct from FireFox Addons browser page and they all show to be on and working but they are not working and I cannot get them back on the tool bar. Is there anyone that can help me solve this issue? I'm a carpenter and have zero tech skills like you people and have asked at least 100 people over the last 3 or 4 years if there is a computer training class or something I can take to try to learn things like you people know and not one person has ever told me how or where I could get the training? So I guess I have 2 questions and please someone help me fix the issues and tell me where I can get the education to hopefully never be a pain in your you know where again? Thank you very much have a wonderful week & blessings to you and all you love Sincerely PS. I am not technologically able to do the troubleshooting process to send the data I have spent 30 minutes trying to understand all this sorry

Asked by 1ARICHARDhead 12 amahora adlule

After upgrading to windows 11, Cant sync everything seems to be lost.

I made a clean install of win 11 , formated the drive and started fresh, when i first tried to login to firefox for sync, I had to reset my password when I managed to lo… (funda kabanzi)

I made a clean install of win 11 , formated the drive and started fresh, when i first tried to login to firefox for sync, I had to reset my password when I managed to login, everything was gone, no bookmarks, no passwords. this is extreamly bad for me.

Is there anyway to recover this data from you ?

Or should I just simply migrate to edge or google so this wont happen again. I dont want to migrate, I like firefox. But I dont like losing all my stuff.

Asked by ptd.andersson 17 amahora adlule

Last reply by ptd.andersson 15 amahora adlule

Can no longer watch prime video

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his ma… (funda kabanzi)

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by lesewart 3 emasontweni adlule

Last reply by lesewart 17 amahora adlule

Plus (+) Key not working as shortcut

Hi, I have noticed that if I want to use the +key (plus key) as a shortcut, the following commands don't work: "increase caption size" on YouTube "quicken autoscroll"… (funda kabanzi)

Hi,

I have noticed that if I want to use the +key (plus key) as a shortcut, the following commands don't work:

I'm using the latest Firefox version (91.5.0esr/64-bit) on a MacBook Pro 2021 14" (Mac OS 12.1) on a German keyboard. The German part is important, because if I switch my system language to English and correctly guess where the +key would be positioned, the commands work.

Most importantly, this only happens on Firefox. If I use the same commands on Safari, or Google Chrome, it works perfectly fine. So this must be a Firefox issue.

I would really appreciate it if there was a solution for this. I know this has been an issue for a longer time because I had the same problem on my last MacBook Pro (13", 2011, High Sierra).

Last but not least Firefox is great, and it is by far my favorite browser. So if there is any solution for this I would be most grateful (and if the solution somehow could be automatically included in all future Firefox updates even better!)

Thank you in advance.

Kind regards, M

PS: I apologize if this was worded awkwardly. English is not my first language.

Asked by M 18 amahora adlule