I-Firefox Community Forum

I had dozens and dozens of bookmarks saved, which I backed up a few days ago, and saved the .json file to my desktop.

When I went to open them this morning, they were all gone. I imported the file to restore them, but none of my saved bookmarks returned. It seemed to import a state from 2024.

I have scoured these forums and tried everything that was sugggested, even tips from different forums.

Did this happen because I didn't have a Mozilla account (until now)?

Please please help. I don't have any profile data saved on my computer and I need my bookmarks back!

My windows computer recently got the blue screen and needed to be reset, and when I got it back up and running, and loaded Firefox, and signed into Mozilla, none of my stored passwords are there. I had done the sync before, they should have been there, no? I have an encrypted email for work and there's no way to reset the password, I just lose access to that email address. Why are all my passwords gone?

My old macbook broke (logic board problem) and I am unable to recover any information off of it currently. I bought a new macbook and didn't know my password for firefox so reset it without knowing it would remove all my saved information. I still have the saved bookmarks, etc on my phone, but no other device (including new macbook). Is it possible to retrieve my data?