Policies

How do I remove the policy that controls this: "Your browser is being managed by your organization." I do not have a "Mozlla" in the policies location. All information … (funda kabanzi)

How do I remove the policy that controls this: "Your browser is being managed by your organization."

I do not have a "Mozlla" in the policies location. All information I see for removing the statement below shows that the word Mozlla is what you remove with Regedit. The information "Your Browser is being managed by your organization."

All I have under Policies is: Adobe, Dell, Google, HP, Microsoft

Asked by NAME1USER 25 imizuzu edlule

Storage (databases) seem to be broken

Storage seem to be broken in general, although the problem has morphed with my bad troubleshooting attempts. This problem started ~last week (or ~two months after I switc… (funda kabanzi)

Storage seem to be broken in general, although the problem has morphed with my bad troubleshooting attempts. This problem started ~last week (or ~two months after I switched OS from Windows to Garuda Linux, a variant of Arch) and has progressively gotten worse.

Initial problem: Privacy Badger errors and says storage is broken. Putting `navigator.storage.estimate()` into PB's extension console leads to a quota of a large number, and a usage of 0. Pandora.com then logs me out, and doesn't allow me to log back in. Console reveals it's an indexedDB problem about storage quotas. Many websites are forgetting tokens - I'll log in, and then 15 minutes later, log in again. This happened on Discord, Fastmail, and this support forum (in fact, I couldn't log in on Firefox here. Had to use Chromium). Bitwarden's extension also errors, although this one doesn't directly mention storage and instead says that the sync is out of date directly after syncing. Alright. (If I had to guess, the sync process no longer can write to storage so it's stuck with an old sync).

OK, this is odd. I load back the profile directory I still have saved from the last machine. Still symptomatic. Maybe it's a permissions problem? I run `chmod -R 777 ~/.mozilla/firefox` and relaunch. Still symptomatic. I nuke my firefox directory entirely, reinstall firefox (switching to For Developers) in the process, reimport my bookmarks, and run chmod again. Still symptomatic. Alright.

Maybe it's a problem with my extensions. I really, really doubt that, but maybe. I restart into troubleshooting mode. The problem still exists, but when I go back my bookmarks and extensions are gone.

Problem as it stands now: Pandora.com still logs me out, but I can log back in. Sometimes. It just doesn't remember when I relaunch firefox. Along the way at some point, visiting about:support now shows nothing. As in, when I press "copy text to clipboard" this is the report I get back:

  Application Basics
  ------------------
  
  Name:
  Version:
  Build ID:
  Distribution ID:
  User Agent:
  OS:
  OS Theme:
  Multiprocess Windows:
  Fission Windows:
  Remote Processes:
  Enterprise Policies:
  Google Location Service Key:
  Google Safebrowsing Key:
  Mozilla Location Service Key:
  ...full report in Troubleshooting Information section below, but it's not very helpful

When I open the browser console, I am greeted with dozens of errors. Here are the first few:

  NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001    (NS_ERROR_NOT_IMPLEMENTED) [nsIAppStartup.secondsSinceLastOSRestart]
      _collectStartupConditionsTelemetry resource:///modules/BrowserGlue.sys.mjs:1608
      BG__onFirstWindowLoaded resource:///modules/BrowserGlue.sys.mjs:1716
      BG_observe resource:///modules/BrowserGlue.sys.mjs:961
      _delayedStartup chrome://browser/content/browser.js:2068
  BrowserGlue.sys.mjs:1617:15
  
  TypeError: connection not specified in clone options.
      cloneStorageConnection resource://gre/modules/Sqlite.sys.mjs:1416
      <anonymous> resource://gre/modules/PlacesUtils.sys.mjs:2165
      promiseDBConnection resource://gre/modules/PlacesUtils.sys.mjs:1434
      fetchAnnotatedPages resource://gre/modules/History.sys.mjs:183
      _initializePromise resource://gre/modules/DownloadHistory.sys.mjs:205
      ensureInitialized resource://gre/modules/DownloadHistory.sys.mjs:229
      getList resource://gre/modules/DownloadHistory.sys.mjs:63
      _promiseList resource:///modules/DownloadsCommon.sys.mjs:790
  
  TypeError: connection not specified or invalid.
      wrapStorageConnection resource://gre/modules/Sqlite.sys.mjs:1507
      <anonymous> resource://gre/modules/PlacesUtils.sys.mjs:2177
      withConnectionWrapper resource://gre/modules/PlacesUtils.sys.mjs:1484
      get resource://gre/modules/PlacesUtils.sys.mjs:2253
      #kickOffOriginsAlternativeFrecency resource://gre/modules/PlacesFrecencyRecalculator.sys.mjs:366
      AlternativeFrecencyHelper resource://gre/modules/PlacesFrecencyRecalculator.sys.mjs:350
      PlacesFrecencyRecalculator resource://gre/modules/PlacesFrecencyRecalculator.sys.mjs:136
  
  TypeError: can't access property "executeBeforeShutdown", db is undefined
      withConnectionWrapper resource://gre/modules/PlacesUtils.sys.mjs:1485

(Many more errors here of "db is undefined" in various places)

  NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED)    [nsINavBookmarksService.tagsFolder] PlacesUtils.sys.mjs:2085
  
  Error: Error(s) encountered during statement execution: database or disk is full
      handleCompletion resource://gre/modules/Sqlite.sys.mjs:1067
  Sqlite.sys.mjs:402:15
  
  StorageError: Storage error: QuotaExceededError: IndexedDB: main/partitioning-exempt-urls importChanges() IndexedDB:  importChanges() in main/partitioning-exempt-urls The current transaction exceeded its quota limitations.
      StorageError resource://services-settings/RemoteSettingsClient.sys.mjs:157
      _adjustedError resource://services-settings/RemoteSettingsClient.sys.mjs:928
      maybeSync resource://services-settings/RemoteSettingsClient.sys.mjs:816
  Caused by: QuotaExceededError: IndexedDB: main/partitioning-exempt-urls importChanges() IndexedDB:  importChanges() in main/partitioning-exempt-urls The current transaction exceeded its quota limitations.
  
  StorageError: Storage error: InvalidStateError: IndexedDB: main/message-groups importChanges() IndexedDB: collections, timestamps, records importChanges() in main/message-groups A mutation operation was attempted on a database that did not allow mutations.
      StorageError resource://services-settings/RemoteSettingsClient.sys.mjs:157
      _adjustedError resource://services-settings/RemoteSettingsClient.sys.mjs:928
      maybeSync resource://services-settings/RemoteSettingsClient.sys.mjs:816
  Caused by: InvalidStateError: IndexedDB: main/message-groups importChanges() IndexedDB: collections, timestamps, records importChanges() in main/message-groups A mutation operation was attempted on a database that did not allow mutations.
      importChanges resource://services-settings/Database.sys.mjs:120
      promise resource://services-settings/IDBHelpers.jsm:128
      executeIDB resource://services-settings/IDBHelpers.jsm:92
      executeIDB resource://services-settings/Database.sys.mjs:474
  RemoteSettingsClient.sys.mjs:532:15
  RemoteSettingsWorker error: QuotaExceededError: IndexedDB:  execute() The current transaction exceeded its quota limitations.
  
  Could not write session state file  DOMException: Could not write chunk (size = 117330) to file /home/hugh/.mozilla/firefox/gkgh2t17.dev-edition-default/sessionstore-backups/recovery.jsonlz4.tmp. The file may be corrupt. <empty string> SessionFile.sys.mjs:405:17
  QM_TRY failure (ERROR): 'Unavailable failed with resultCode 0x80520012, resultName NS_ERROR_FILE_NOT_FOUND, context dom::localstorage::FirstOriginInitializationAttempt::Datastore', file dom/localstorage/ActorsParent.cpp:1056
  QM_TRY failure (WARNING): 'Unavailable failed with resultCode 0x80520012, resultName NS_ERROR_FILE_NOT_FOUND, context dom::localstorage::FirstOriginInitializationAttempt::Datastore', file dom/localstorage/ActorsParent.cpp:8393
  QM_TRY failure (WARNING): 'Unavailable failed with resultCode 0x8052000F, resultName NS_ERROR_FILE_TOO_BIG, context dom::localstorage::FirstOriginInitializationAttempt::Datastore', file dom/localstorage/ActorsParent.cpp:487

I see the error of "database or disk is full" - however, my disk is new (6 months old) and is literally 95% free space (see attached screenshot). I'm out of ideas, so hopefully someone else has more.

Asked by calm.iron3027 41 imizuzu edlule

Twitch video and audio not working

Logged into Twitch, can see and type in chat, but video and audio do not work. This happens on my Main Twitch account as well as my alternate. I do not have this issue … (funda kabanzi)

Logged into Twitch, can see and type in chat, but video and audio do not work. This happens on my Main Twitch account as well as my alternate. I do not have this issue with Google or Edge.

Asked by jonathangparrott 53 imizuzu edlule

Logging into every website every time I reopen Firefox browser

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore… (funda kabanzi)

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore further.

I USED to be able to close Firefox browser with confidence. Now I can expect to waste several minutes a hour/day logging back into my websites bc Firefox no longer remembers my login information..

I want ONE thing from Firefox, step by step by step instructions on how to put your browser back to the way it was before you'all decided to to "make things better".

my deepest regrets!!

Asked by HotFlash 1 ihora elidlule

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one.

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc.… (funda kabanzi)

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc., to make the change. I want Mozilla Firefox to ELIMINATE the old one and use ONLY the new one. Help!

Asked by Glen Anderson 1 ihora elidlule

Mozilla Crash Report

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the follo… (funda kabanzi)

Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.

I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.

Thank you.

Asked by robnett2014 2 amahora adlule

Missing "Send Tab to Device" button on linux

When I right click a tab I do not get the option to "Send Tab to Device" that I am used to on Windows. Is this missing from the Linux version? Or is there a setting for i… (funda kabanzi)

When I right click a tab I do not get the option to "Send Tab to Device" that I am used to on Windows. Is this missing from the Linux version? Or is there a setting for it?

I have searched the internet for this problem and could not find such things. I would appreciate any help!

Asked by info3416 3 amahora adlule

language problem

Hello, I use both Firefox and Firefox developer edition and in both (different accounts, not synced) in my Firefox I set Persian as an alternative language about a year a… (funda kabanzi)

Hello, I use both Firefox and Firefox developer edition and in both (different accounts, not synced) in my Firefox I set Persian as an alternative language about a year ago now I can't remove it. The developer edition is just in English but the buttons and some of the text is in Persian (it's the same with Firefox) My laptops default language is English with only Persian keyboard. how can I fix this?

Asked by ABohlool 3 amahora adlule

Crashes everywhere

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies… (funda kabanzi)

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies and didn't work.

These are some of the IDs of the crashes: bp-4e34eb82-b89f-46a0-a128-de9e00230530 bp-fb95a7f5-f54b-4d1b-9271-70f220230531 bp-11e8872c-6577-45a4-93cb-4db8e0230531 bp-1e32db88-4f77-4949-ad7a-fab7f0230531

In each one appears this line: Crashing Thread (0), Name: MainThread

Thanks for the help

Asked by Arthas 6 amahora adlule

Firefox interrupting my use of my online Bank Accounts and investment information - very important to solve!

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the mes… (funda kabanzi)

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." It is very important to me to be able to view my accounts and investments daily - please help me solve this!

Asked by stur8445 2 ezinsukwini ezidlule

Last reply by stur8445 7 amahora adlule

Firefox will not prompt/allow microphone permissions on doxy.me

Hey, My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I co… (funda kabanzi)

Hey,

My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I connect to the site, I get prompted to request microphone access from Firefox, but when I press the button the browser doesn't give the permission prompt. I've tried refreshing the site/browser, checking permissions on the address bar and in privacy & security settings, but there's nothing there, and I can't manually give permission to the site.

The only change I've had is that I've recently built a new PC with Windows 11, I'm not sure if there's a compatibility issue and I can't find anything about it. I've considered using another browser but I don't like the alternatives and would really like to just use my default. Any tips?

Asked by Alex 1 usuku oludlule

Last reply by Alex 7 amahora adlule

Multiple questions on profile backups

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "defa… (funda kabanzi)

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "default" one is over 3GB and has over 20k files in it, and my personal one is only 113 MB with 1300 files — and my thumb drive needs all the extra space it can get. (Why would the "default-release" profile be so much larger than my personal one?)

The old laptop runs on Windows and the new one will have the Linux OS. Will that make a difference in using a backed up Firefox profile? I mean, will the data still work in the new OS?

Asked by pad804 7 amahora adlule

I've downloaded Firefox and made it my main browser, so why can't you allow me into my accounts to pay bills, like with USAA?

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member sin… (funda kabanzi)

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member since 1985. But you don't allow me access. I have to use a Microsoft program like Chrome (I also hate) or Edge is what my Dell laptop came with, so you force me to use that when you don't allow me to use USAA.

I'm about ready to switch permanently to Edge. All I need is 1 browser, not headaches. You're not reliable.

Asked by kreigerp 7 amahora adlule