Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (funda kabanzi)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 4 izinyanga ezidlule

Last reply by BillTreloar 16 amahora adlule

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is there an easier way to get Firefox for my HP Chromebook?

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is… (funda kabanzi)

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is there an easier way to get Firefox for my HP Chromebook?

Asked by Jan Galkowski 5 izinyanga ezidlule

Last reply by Jan Galkowski 3 ezinsukwini ezidlule

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox … (funda kabanzi)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Asked by Jim DeLaHunt 2 emasontweni adlule

Last reply by Jim DeLaHunt 4 ezinsukwini ezidlule

why does Firefox force update during browsing.

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well. However, and there is a big but. I can be in t… (funda kabanzi)

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

Asked by mattowski 3 emasontweni adlule

Last reply by mattowski 10 amahora adlule

Where are all my quick links?

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all… (funda kabanzi)

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Asked by KLSGrem 3 emasontweni adlule

Last reply by KLSGrem 2 ezinsukwini ezidlule

Synch works one way only

Hi, I am using Firefox on Mac Os Tahoe and IOS 18.7 and 26.2 (2 iPads). I have set up synching of my open tabs, but this works only from MacOs to the iPads, not the other… (funda kabanzi)

Hi, I am using Firefox on Mac Os Tahoe and IOS 18.7 and 26.2 (2 iPads). I have set up synching of my open tabs, but this works only from MacOs to the iPads, not the other way round. When closing MacOs Firefox tabs on the iPads this does not synch back to the Mac. I am missing something?

Asked by kjahn1 1 isonto elidlule

Last reply by kjahn1 6 ezinsukwini ezidlule

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../15… (funda kabanzi)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 isonto elidlule

Last reply by Michael Ru 3 ezinsukwini ezidlule

can't load Amtrak Guest Rewards page

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that w… (funda kabanzi)

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that with no problem. Then it asks for the code it sends to my cell phone and accepts that. And then it just keeps reloading various pages until I kill it. This is the error message shown in the log, it's repeated over and over:

NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIFaviconService.replaceFaviconDataFromDataURL]

   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:220
   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:647
   setIconFromLink resource:///actors/LinkHandlerParent.sys.mjs:139
   receiveMessage resource:///actors/LinkHandlerParent.sys.mjs:60

LinkHandlerParent.sys.mjs:148:17

I'm running under Mac OS 10.13.6 The site loads fine when I use Safari (version 13.1.2)

Thanks

Asked by Mark Geller 1 isonto elidlule

Last reply by Mark Geller 6 ezinsukwini ezidlule

Hovering over tabs with cursor not always working

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (sm… (funda kabanzi)

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (small image) Sometimes it just fails for several hours, other times it works fine on its own later that same day.

I have tried to find this inside the browser several times with trying to find this browser-tabs-card-Preview-enabled inside about:config But it doesn't seem to exist in this version and apparently you can't add a new rule inside the browser to solve it.

Google AI solutions search is outdated or the wrong version. My computer and browser are up to date. How do i fix this ? I don't want to uninstall it, lose my logins and the bookmarks if i am unable to sync my files after trying to reinstall the browser only to find out it has failed.

Asked by kstanni87 6 ezinsukwini ezidlule

Last reply by kstanni87 4 ezinsukwini ezidlule

Marque-pages et favoris

Bonjour, Cela fait plusieurs message que je vous adresse mais je n'ai reçu aucune réponse ? Depuis votre dernière mise à jour de Firefox, Je n'ai plus aucun marque p… (funda kabanzi)

Bonjour, Cela fait plusieurs message que je vous adresse mais je n'ai reçu aucune réponse ? Depuis votre dernière mise à jour de Firefox, Je n'ai plus aucun marque page ni Favori. J'ai essayé diverses méthodes en ligne mais rien n'y fait. Pouvez-vous m'aider. Je vous remercie de votre réponse, Cordialement, Patrick BASSELIN p.basselin@gmail.com

Asked by Patrick 1 isonto elidlule

Last reply by Patrick 6 ezinsukwini ezidlule

Lost shortcuts on new tab

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account o… (funda kabanzi)

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Asked by gary.kruger830 5 ezinsukwini ezidlule

Last reply by gary.kruger830 3 ezinsukwini ezidlule

fallback font support seems to be broken, breaking some languages and sites.

hello. my name is Andrew. im learning the language toki pona. great language! however, it does not currently have support in Unicode. as a workaround to use this languag… (funda kabanzi)

hello. my name is Andrew. im learning the language toki pona. great language! however, it does not currently have support in Unicode.

as a workaround to use this language online, people have been downloading a font called nasin nanpa, and adding it to firefox's font fallback system in the about:config settings, and using the fonts UCSUR characters, like these 󱥬, 󱥂​󱤴​󱤧​󱤑​󱦐󱤄󱤽󱤧󱤊󱥵󱦑.

[specifically, the font uses codepoints in the Private Use Area because the language's script is not yet in Unicode. ]

the changes are to these settings.

font.name-list.cursive.x-western font.name-list.monospace.x-western font.name-list.sans-serif.x-western font.name-list.serif.x-western

recently, this system has stopped working. this change breaks multiple websites, including many discord community's that used the font to talk online in toki pona!

it also presumably breaks other fallback scenarios. now im guessing that this has not been noticed as most fonts support every commonly used character, making this feature rather obscure. however i really would love this to be fixed, and so would the large toki pona community!

to see what i mean better, please see the below images. the last image shows a website that loads this font on it's own, showing what the others should look like.

Asked by rhlp 1 isonto elidlule

Last reply by rhlp 6 ezinsukwini ezidlule

"Checking for Updates" keeps running while I'm working

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn… (funda kabanzi)

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn't.

I've been experiencing this for a couple weeks and it's getting worse. I'm not sure what's going on.

I'm running Windows 11 and the last FF Mozilla update was #147.01.

Please advise.

Thank you, Gina

Asked by GMD 3 emasontweni adlule

Last reply by GMD 6 ezinsukwini ezidlule

Confluence stops working after a while until cookies are cleared

I have an issue where Confluence stops working after a while. The issues are as follows: Opening a link will work and show the page. After about 5 seconds, the pa… (funda kabanzi)

I have an issue where Confluence stops working after a while.

The issues are as follows:

  • Opening a link will work and show the page.
  • After about 5 seconds, the page will turn black.
  • Using the search bar does not work, no results show.
  • Trying to expand items in the sidebar does not work.
  • Clicking on a link in the sidebar does work, but it too will turn black after the same 5 second delay.
  • You can't edit pages.

I have found two ways to temporarily fix the issue.

  • Clear the cookies for Atlassian.net.
  • Go into the inspector, switch to the Network tab, tick "Disable Cache" and reload the page.

Unfortunately, this only fixes it for a week or two until it comes back.

This is not specific to any one Confluence instance. Once one stops loading, all (that we have tried) stop loading.

Asked by jimmy.koene 1 inyanga edlule

Last reply by jimmy.koene 1 usuku oludlule

I can't access my network folders from Firefox file explorer

As I mentioned I can't seem to access my network folders. I only have this issue in this machine but I have my account on 3 different machines on the network with no issu… (funda kabanzi)

As I mentioned I can't seem to access my network folders. I only have this issue in this machine but I have my account on 3 different machines on the network with no issues. All have the same extensions and settings.

Asked by Eric Moncivais 1 isonto elidlule

Bookmarks TOOLBAR HTML Back-Up

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you. … (funda kabanzi)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Asked by Jemmma 1 isonto elidlule

Last reply by Jemmma 1 usuku oludlule

Third-party Password Managers

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attac… (funda kabanzi)

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

Asked by chrisfleming102021 6 ezinsukwini ezidlule

Last reply by chrisfleming102021 6 ezinsukwini ezidlule