Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (funda kabanzi)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 4 izinyanga ezidlule

Answered by Jose Carrillo 4 izinyanga ezidlule

  • Kusonjululiwe

Can't take Screenshot with keyboard shortcut [Ctrl + Shift + S] anymore

The keyboard shortcut to take screenshots [Ctrl + Shift + S] used to work a few weeks ago but it has stopped working for quite a while now. Doesn't work on any site, I ca… (funda kabanzi)

The keyboard shortcut to take screenshots [Ctrl + Shift + S] used to work a few weeks ago but it has stopped working for quite a while now. Doesn't work on any site, I can only create screenshots by right clicking and pressing the button manually.

Asked by Kolpix 4 izinyanga ezidlule

Answered by Kolpix 4 izinyanga ezidlule

  • Kusonjululiwe

Bug Infection

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard … (funda kabanzi)

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris

Asked by circumnavigator15 4 izinyanga ezidlule

Answered by James 4 izinyanga ezidlule

  • Kusonjululiwe

"Bloat" in "Storage" folder in profile

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 fil… (funda kabanzi)

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 files! 416 folders appear here, with each one containing one or more folders ("Is", "idb", and/or "cache"), which, in turn, contain several files each, and a ".metadata-v2" file. The oldest of the 416 folders in 9/16/25. What is all this? I regularly delete all cookies over 30 days old in Manage Data.

Asked by Firemarshaldick 4 izinyanga ezidlule

Answered by Ed 4 izinyanga ezidlule

  • Kusonjululiwe

143.0.1 crashes some of my sites

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then ha… (funda kabanzi)

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then have just a blank screen. It does not happen on all sites. Sometimes it is a tab within the same site that I can visit. No I am not tech savvy.

I'm using Windows 11 Pro Ver 24H2 build 26100.6584

Asked by richard101 4 izinyanga ezidlule

Answered by George Kitsoukakis 4 izinyanga ezidlule

  • Ikhiyiwe

Mozilla Monitor account

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan … (funda kabanzi)

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan and reach the stage where you can delete the Monitor Account

Using the same personal data, but selecting a USA location, I ran the scan and then dieted the account successfully.

As I used the same email address for each attempt does the successful deletion on the second attempt mean all my Monitor accounts have been deleted?

ChatGPT indicates that this is the case but I would welcome further advice.

Asked by SuMo Bot 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

  • Kusonjululiwe

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gne over all settings mutliple times.

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and t… (funda kabanzi)

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and then copy from my saved passwords, and paste in the password, instead of auto-filling.

Asked by pworrrr 4 izinyanga ezidlule

Answered by Mad Maks 4 izinyanga ezidlule

  • Kusonjululiwe

Hide feature-news balloons?

Hi, so my problem is I need to keep using the keyboard for surfing the net on my Windows PC, because of pain issues with using the mouse too often. The most difficult par… (funda kabanzi)

Hi, so my problem is I need to keep using the keyboard for surfing the net on my Windows PC, because of pain issues with using the mouse too often. The most difficult part is that Firefox comes with a lot of these top-most balloons with feature suggestions like "did you know you can use an AI bar now..." etc.

Btw, I don't mean any popups from websites. Mozilla just shows the feature info balloons (or tool tips?) when you are on a website, but it's never the website that bothers me.

There is no way to hide these mozilla popups using the keyboard except opening a new tab with Ctrl+T.

So... is there anything to get rid off all feature-news or mozilla-suggesions etc?

Thank you!

Asked by actuallytrying 4 izinyanga ezidlule

Answered by Shirmaya John 4 izinyanga ezidlule

  • Kusonjululiwe

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (funda kabanzi)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

Asked by madforse 4 izinyanga ezidlule

Answered by madforse 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox Home page replaced by dummy page

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no r… (funda kabanzi)

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no response. See attached screenshot. Refreshed Firefox from Control panel->Programs and Features->Uninstall->Refresh Firefox. This reset Firefox and fixed the problem however the Firefox browser lost several settings and add-ons which I had to manually fix. Glad it is mostly all working again!

Asked by Jack Vos 4 izinyanga ezidlule

Answered by Somebody 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox on an iMac Retina 21,5 " late 2015 1 TB

Hello! Why do I get all of the Tools Menu in english when I've chosen Norsk Bokmål as standard language for my use at sites/streaming etc. What is the purpose of selectin… (funda kabanzi)

Hello! Why do I get all of the Tools Menu in english when I've chosen Norsk Bokmål as standard language for my use at sites/streaming etc. What is the purpose of selecting the desired language if the tool options are only displayed in English?

Asked by aa-rykk 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

Email Link under File in the top left corner of the browser is chosing the wrong address to mail from

When on a web page, if I would like to share that page with someone I go to the top of FireFox browser window, top left corner, left click on File , go down to Email Link… (funda kabanzi)

When on a web page, if I would like to share that page with someone I go to the top of FireFox browser window, top left corner, left click on File , go down to Email Link... and left click on it.

Previous to two days ago it always opened my Gmail client and prefilled my information, subject and URL of the page and then I typed in the recipient's address.

Now it no longer shows the same window, it does not show the sent from information. Also it is sending from my wife's email address, which is hidden.

Asked by Fred 4 izinyanga ezidlule

Answered by Ed 4 izinyanga ezidlule

  • Kusonjululiwe

Password manager

How do I create a strong password with Mozilla's Password Manager when I'm not prompted by it to do so? And, also can it be used to generate a password for something that… (funda kabanzi)

How do I create a strong password with Mozilla's Password Manager when I'm not prompted by it to do so? And, also can it be used to generate a password for something that is outside of the browser?

Thanks in adavance.

Asked by eugeneparchment 4 izinyanga ezidlule

Answered by eugeneparchment 4 izinyanga ezidlule

  • Kusonjululiwe

Winmail.dat attachments

Hi, I am using Firefox to open my different mail boxes from : yahoo.fr or orange.fr or laposte.net. Usually everything are going OK and I can read the attached files… (funda kabanzi)

Hi, I am using Firefox to open my different mail boxes from : yahoo.fr or orange.fr or laposte.net. Usually everything are going OK and I can read the attached files except the one sent by my friend from England. Sorry for my English but you may have understood I am french (nobody is perfect). Well, I am using windows 11, he is using windows 11 ; I am using Firefox but he is using mainly Microsoft Outlook. All his attachment are coded as winmail.dat and I can't open them. If I use Microsoft Edge it's not much better. When he uses Chrome and Gmail it's perfect and I can open his attachment with Firefox. He is a computer man, programmer, and his Outlook seems to be correctly set and he doesn't understand the problem or what's happening. I am not the only one in that case. It seems it's an Outlook setting specific problem according to Microsoft. Clearly, I don't want to give up with Firefox. Does it exist an add-on or extension for Firefox which could solve this difficulty ? or a decoder add-on ? It seems there is at least one for Thunderbird but 6 yo... Would it run under Firefox even it's specific ? For fun I should try Firefox with Linux just to see if Linux is better at decoding winmail.dat attachments. Thanks for any help, setting or specific add-on you can provide me. Richard.

Asked by Richard 4 izinyanga ezidlule

Answered by t.r.ernst 4 izinyanga ezidlule