I-Firefox Community Forum

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, it still doesn't add it and the add button goes blue, not white. I have the shortcut feature turned on

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks.

Can I recover my bookmarks? The restore function only lists today as an option after my new password was set (empty). I have no recovery key.

The latest version of Firefox appears to have updated a setting: When selecting a custom search engine in the address bar or search box, you now need to click the mouse three times (click the dropdown button on the left side of the box - select search engine - search); previously, after entering search terms in the search box, you only needed to move the mouse icon below the box to automatically display all search engines, and then click the desired engine to search directly, thus completing the search with just one click.

The old setting was very convenient; while the new setting forces me to click several times every time I want to search for a term in the search bar.

I hope the support team will address and improve this issue.

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate results, and most importantly, the security. However, when it comes to advertisements, I was really expecting that whenever I watch YouTube contents, there will be no ads shown. To my surprise, ads are still there. I provided a snapshot of my desktop to give a proof about this. Is there somehow a way to get rid of them, like perhaps an extension to block ads? If there's none, that's fine as well. Thank you and high praise to the developers of this browser.

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