Kukhonjiswa imibuzo ethegiwe:

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. Whi… (funda kabanzi)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Solved Okugcinwe kunqolobane 24 1484

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scienc… (funda kabanzi)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Solved Okugcinwe kunqolobane 15 567

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error message… (funda kabanzi)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Solved Okugcinwe kunqolobane 15 211

Inspect close button is partially unclickable.

Hi Team, In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears arou… (funda kabanzi)

Hi Team,

In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears around the button. Could you please take a look?

Thank you

Solved 12 143

[MacOS] Anyone else getting prompted for their location permission in Google every time they search?

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every … (funda kabanzi)

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every time I do a Google search. In MacOS, I've granted Firefox location permission and I've repeatedly saved me giving google permission but it doesn't stop. This is happening on my MacBook Pro and Mac Studio.

Anyone else? Any tips? It's maddening. lol

Solved 12 151

How do I stop video and/or audio from playing automatically?

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play whe… (funda kabanzi)

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play when I want to hear/see something.

Solved 11 172

Firefox Release Notes "Developer Information" Link is Broken

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken … (funda kabanzi)

The "Developer Information" link in the "Developer" section of the release notes page - https://www.firefox.com/en-US/firefox/153.0/releasenotes/ - for Firefox is broken as of v153.0.

  1. It attempts to open: https://developer.mozilla.org/docs/Mozilla/Firefox/Releases/153
  2. MDN shows a 404 message, and offers a "153" suggested search link which eventually gets me to https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/153

I have not tested this for other regions, but without the "en-US" (and possibly other "language-CountryCode" flavors), the link in the Firefox release notes page will not open the Developer release notes in MDN.

Could be an MDN configuration issue if it's not a problem with how links are generated for the Firefox release notes page.

Let me know if I can provide any additional information. Thank you in advance if this issue is fixed.

Solved 11 70

why is a webpage now being directed to an italian site

A website I have accessed many times before now redirects me to an italian site. Is this because of the beta translation? I'd like to be able to go to the real site. m… (funda kabanzi)

A website I have accessed many times before now redirects me to an italian site. Is this because of the beta translation? I'd like to be able to go to the real site. mecaforpeace.org

Solved Okugcinwe kunqolobane 10 333

It seems I can no longer set a link to open in same tab. There is a Government webskite that won't let me open a link in a new tab and I can no longer find a way to stop a link being opened in a new tab

It seems I can no longer set a link to open in same tab. There is a Government webskite that won't let me open a link in a new tab and I can no longer find a way to stop… (funda kabanzi)

It seems I can no longer set a link to open in same tab. There is a Government webskite that won't let me open a link in a new tab and I can no longer find a way to stop a link being opened in a new tab

Solved 10 214

Unable to save or open in mac preview using print system dialog

I am no longer able to open in Mac Preview or save when hitting Command + P, then 'print using system dialog'. It will only print instead. For instance, I save certain we… (funda kabanzi)

I am no longer able to open in Mac Preview or save when hitting Command + P, then 'print using system dialog'. It will only print instead. For instance, I save certain web pages as PDFs using the print dialog and now it will only print when trying to use either the save or preview options. Command + P, print using system dialog, then I choose either save as PDF or open in Mac Preview, but as soon as I do one of these it will only print. I am able to use save in the drop-down list of printers, but I need to be able to open in Mac Preview.

Solved 10 70

Firefox VPN not turning on

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN setting… (funda kabanzi)

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

Solved 9 315

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (funda kabanzi)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Solved Okugcinwe kunqolobane 9 483

reddit blocks Firefox

macOS 15.6 Firefox 141.0.3 - my preferred browser I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, alt… (funda kabanzi)

macOS 15.6 Firefox 141.0.3 - my preferred browser

I've seen a number of posts regarding this problem since the Firefox 141 update. I've tried a number of suggestions, although my problem seems slightly different.

I can apparently login to reddit OK but when I try to access a subreddit thread, a warning comes up - see image.

I have cleared Firefox site data, cookies, cached files, etc - problem remains.

I have restarted Firefox in Troubleshooting mode - problem remains, so not an extension.

However, https://old.reddit.com has no problems with Firefox, lets me access threads, etc and comment.

No problems accessing reddit with Safari or DuckDuckGo browser.

Solved Okugcinwe kunqolobane 9 785

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (funda kabanzi)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Solved Okugcinwe kunqolobane 9 120

Pinned sites disappear after rebooting on Mac

Hello community, I've been moved to MacOS at work and since then, Firefox will not always restore my pinned sites when I start it the next day. Here is what I do: Right… (funda kabanzi)

Hello community,

I've been moved to MacOS at work and since then, Firefox will not always restore my pinned sites when I start it the next day.

Here is what I do:

  1. Right click a tab, select "Pin Tab"
  2. Go about my day
  3. At the end of the day, I close Firefox by using command Q and shutdown my Mac
  4. The next day, I start Firefox and most of the time, my pins are gone

I did not have this issue on Windows Firefox. I am using MacOS 26.5.2 and Firefox 152.0.4 Firefox says "Your browser is being managed by your organization" in settings. It is a link that can be clicked and the only active policy showing there is "DisableAppUpdate" which I assume is because we have our own tool to manage software updates.

Any idea what could cause my pinned tabs to disappear? I did not really customize the settings so far, I do NOT clear browsing data when exiting FF and the startup option "Open previous windows and tabs" is NOT selected. I have Ecosia and 1Password as plugins.

Any help appreciated, thank you.

Solved 8 100

bookmark management

My question is how do I temporarily remove my bookmarks. I have many bookmarks, hundreds, and I want to disable them temporarily for a few days so they can't be seen by … (funda kabanzi)

My question is how do I temporarily remove my bookmarks. I have many bookmarks, hundreds, and I want to disable them temporarily for a few days so they can't be seen by another person using my computer. How can I disable them, but then make them all reappear a few days later? Can someone help? Appreciate the help. Thank you.

Solved 8 60