Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (funda kabanzi)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 10 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox 9 - 12 not loading any websites or webpages. Versions lower then the ones I just said work perfectly.

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefo… (funda kabanzi)

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefox 9 - 12 is not loading any websites or webpages. It crashes instantly upon opening them. Versions lower then firefox 9 - 12 work flawlessly. Probably nobody will answer this but it is really important for my VM.

Asked by Owen 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (funda kabanzi)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 1 unyaka odlule

Answered by conrad 1 unyaka odlule

  • Kusonjululiwe

Firefox shutting down when first opening!!

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new… (funda kabanzi)

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new problem.

When I click the Firefox icon to launch the browser, and reopen my tabs, It opens for a millisecond, then closes faster than I can try to read if there is an error. When I click it AGAIN, all my tabs are GONE and I have to search for them manually, which is a royal pain.

Why is this happening? How can I stop it from happening? This is annoying as hell.

Asked by piper_e_thompson 1 isonto elidlule

Answered by piper_e_thompson 1 isonto elidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (funda kabanzi)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 8 izinyanga ezidlule

Answered by jonzn4SUSE 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

No Audio from Firfox. Not in Windows volume mixer

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, dri… (funda kabanzi)

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Asked by birdville3000 9 izinyanga ezidlule

Answered by birdville3000 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cloudflare Problems...again

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented wit… (funda kabanzi)

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented with a blank page, or a Firefox error message. Sometimes I'm even presented with the DDoS protection error, even though my computer is clean having being scanned by Kaspersky and Malware Bytes.

I reiterate this and say that it's only Cloudflare sites that are causing problems. Very occasionally they will work for up to an hour or so but most of the time it is error messages or blank pages. Interestingly, other web servers such as Amazon, OVH SAS and Akamai all run with no problems so I wonder what is Cloudflare's problem? Is this something to do with my browser or the web hosting services?

Asked by ichigatsusayonara 1 unyaka odlule

Answered by ichigatsusayonara 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Error message on site login (solved)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1… (funda kabanzi)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1, just one of the computers displays an error message, see attached. We have used that site for years without issues, and the other computer still signs in correctly. On the problem computer I have just installed the Opera browser, for test purposes, and with Opera the sign-in succeeds. In F/F, I have tried disabling extensions, allowing all trackers and cookies, and reinstalling Javascript, all to no avail. preference is to use F/F, can anyone offer a solution?

Asked by stevenartigas 1 unyaka odlule

Answered by James 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

google not loading after connecting to VPN network

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then ofte… (funda kabanzi)

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then often it shows 'reconnecting' message. This works OK in Chrome.

Steps to reproduce: 1. Open Firefox without VPN - all loads well. 2. Enable VPN - stops loading. If I then disable VPN - it starts loading again.

If I restart Firefox it starts working OK, but after a while stops working again.

Asked by kantix 1 unyaka odlule

Answered by kantix 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (funda kabanzi)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin 1 unyaka odlule

Answered by Justin 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Any reCAPTCHA crashes firefox tab

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes. 1- I've tried several webpages. They all work well … (funda kabanzi)

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.

1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode

Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7

Am I missing something? Is there a way to do a cleaner install?

Thanks for the help!

Asked by AMGLOK 1 unyaka odlule

Answered by AMGLOK 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My Firefox suddenly frozen on Linux many times.

When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or ki… (funda kabanzi)

When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or kill commands. It has been weeks that this problem started. I waited for updates and tried reinstall it, but no futher SO updates and reinstall solved the problem, if the new Firefox release updates could put a end to this problem.

I have here some ID number of my bug report that I send to Mozilla, if someone could help understand if its a package/driver or miss configuration I would like to know.

bp-8764ac27-aa1c-4db5-831c-ae2460211031 bp-87b0281c-aae3-418e-8f45-828f20211031 bp-d01fcb65-6123-499a-a3d8-4c7950211031 bp-83d56e36-0d58-4456-a7e5-677370211031 bp-a385f497-2271-4120-bdbb-474440211031 bp-f320a744-5606-4743-87ab-763620211031 bp-4a2d704e-cf83-4eb5-8df0-c10b70211031

When press the upper right button 'x' to close, it says that my Firefox isn't respond due to: 'Firefox: Exiting due to channel error'

I don't know how to fix it or find better logs messages to discover what is happens on the Firefox. I have SO with Windows 10 and I don't have this problem at all.

Asked by Alberto 1 unyaka odlule

Answered by Alberto 1 unyaka odlule

  • Kusonjululiwe

I am running Firefox on Ubuntu 22.04 and it constantly crashes. Trying to determine what is causing this.

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other app… (funda kabanzi)

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other apps are crashing too.

Asked by Daniel Grindstaff 3 emasontweni adlule

Answered by Daniel Grindstaff 2 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Browser crashing on some webpages

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". … (funda kabanzi)

I'm using Firefox 106.0.1 on Ubuntu 22.10 from Mozilla's official PPA but when I open some websites the browser crashes with the message "Exiting due to channel error.". I found the error could be related to libwebp with LTO enabled, may be it is, but I rebuilt the Ubuntu's package without LTO and one website stopped crashing, dell.com support page, but several others still crash, like amd.com.

Asked by marcoshalano 11 izinyanga ezidlule

Answered by marcoshalano 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

YouTube videos refuse to play now

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in t… (funda kabanzi)

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.

Asked by omglulzfunny 1 unyaka odlule

Answered by omglulzfunny 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

In iOS Firefox crashed due to plugin-container

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by re… (funda kabanzi)

I followed instruction several time to uninstall and reload fresh and Firefox will not run, except in safe mode. This issue has happened once before and I solved it by reloading it fresh but this time I cannot get it to run.

Asked by smartin322 1 unyaka odlule

Answered by smartin322 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox download list opens by itself multiple times during the day

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just… (funda kabanzi)

For about a month how I find that the Firefox download list opens by itself multiple times during the day. Most of the time I'm not even actively using firefox, it's just idling in the background. When it first happened I figured it'd be a quickly patched bug and so didn't ask around about it. But I've had a ff update since then and it still happens. Does anyone know why this is happening? I have not seen reports of this via search.

I'm on ff 9.0.1.

Asked by sparrowtwo 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox 96 not loading pages, or even home page

Submitting using Chrome, which may have to become my default browser. Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000 Since installing FF 96, the program ha… (funda kabanzi)

Submitting using Chrome, which may have to become my default browser.

Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000

Since installing FF 96, the program has stopped loading pages. Will not even load home page. Starting in troubleshooting mode sometimes works, but sometimes does not.

No extensions are installed.` I have tried Refreshing. I have uninstalled and reinstalled. Neither helps. Multiple instances of FF are started with every launch, even when the launch results in a blank page.

Any advice would be helpful.

Thank you,

Steven Sacks

Asked by steven.sacks 1 unyaka odlule

Answered by steven.sacks 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

blocked JavaScript

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript… (funda kabanzi)

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript is blocked. Also, I can't change my search settings, the arrow isn't active. I started FF in safe mode, but no change. Any help is appreciated.

Asked by csengh 1 unyaka odlule

Answered by csengh 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (funda kabanzi)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 1 unyaka odlule

Answered by morriv 1 unyaka odlule