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Issue accessing webpages using Mozilla Firefox

Hello, Mozilla Community I'm contacting you to request assistance with a Mozilla Firefox issue that I'm experiencing when trying to access the following website: https://… (funda kabanzi)

Hello, Mozilla Community I'm contacting you to request assistance with a Mozilla Firefox issue that I'm experiencing when trying to access the following website: https://themonak.com/www-bageltechnews-com/. I'm not sure if there's a bug in the website, if it's incompatible with some browsers, or if the browser is blocking anything, but it won't load.

Does anyone else have experience with this issue or suggestions for a solution? I've tried clearing my browser's cache and deleting extensions, but the problem persists.

I would appreciate any guidance or thoughts on making the website easier to use. I appreciate your help in advance.

Ikhiyiwe Okugcinwe kunqolobane 1 203

Certain sites not being accessed

Hi, I am having some trouble with Mozilla Firefox version 127.02 on a Windows 11 PC. Certain websites do not load, for example, travel.state.org, which is a website to kn… (funda kabanzi)

Hi, I am having some trouble with Mozilla Firefox version 127.02 on a Windows 11 PC. Certain websites do not load, for example, travel.state.org, which is a website to know the requirements to travel to the United States. However the site loads without any trouble on my Android phone, and on other browsers such as 'Microsoft Edge'. Can someone help me with this situation? Thank you this would be very much appreciated.

Kusonjululiwe Okugcinwe kunqolobane 1 237

"next slide" and "previous slide" buttons do not appear on websites (e.g. MSN)

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private brow… (funda kabanzi)

When I am browsing in either regular mode or safe mode, the scroll buttons for next or previous slide do not appear on the MSN web page. However, if I open a private browsing tab from either regular or safe mode, the scroll buttons appear and are functional. I am running Firefox version 129.0.2 (64 bit) on Windows 11 Home version 23H2. I have refreshed Firefox and also uninstalled and reinstalled Firefox. I have also toggled "always show scrollbars" on in Windows settings. No change. These scroll buttons function in other browsers (Edge, Chrome), but I prefer Firefox. Where do I go from here?

Kusonjululiwe Okugcinwe kunqolobane 1 118

Firefox Youtube Grey Boxes when loading page on new tab

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that … (funda kabanzi)

I have been dealing with problems with Firefox and YouTube for a long time. Every time I open a YouTube video in a new tab it would always give me this grey screen that goes away after a long time waiting.

I have tried:

  • Refreshing Firefox
  • Reinstalling Firefox
  • Troubleshoot Mode, which the problem persist in troubleshoot mode so its not an addon
  • Tried creating a new profile
  • User-Agent Switcher which doesn't work all the time.

I want to avoid going chromium-based browsers but this is making me consider.

Ikhiyiwe Okugcinwe kunqolobane 6 165

Can't use Firefox to make an appointment at the site included in the text below. Had to use Chrome! (ugh!)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot … (funda kabanzi)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

Kusonjululiwe Okugcinwe kunqolobane 3 240

Websites only load as text or blank in Firefox, already cleared Cache and Cookies

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, … (funda kabanzi)

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, and restarted my computer 4 times. Firefox is up to date and was working fine up until I left my computer and returned to it an hour ago. I haven't downloaded anything new or clicked anything weird, I was just listening to a regular podcast this morning. All websites either show up as left-aligned text with no images, or are completely blank. This includes Gmail, Tumblr, Youtube, EyeBuyDirect, etc. All of these sites load perfectly in Edge so the issue is specific to Firefox. Any help is greatly appreciated.

Edit to Update: I turned off my AdBlock extensions one by one to narrow down the issue. The problem was AdBlocker Ultimate. I disabled it and now all my websites in Firefox are working as normal.

Kusonjululiwe Okugcinwe kunqolobane 2 119

After Mozilla update - Apple TV and Canal + pages do not respond/show error

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + sho… (funda kabanzi)

After updating the Mozilla browser, two sites related to watching TV movies stopped opening - Apple TV and Canal +. The Apple TV site does not respond at all, Canal + shows an error. Clearing cookies doesn't help. Another browser, Chrome, opens pages normally.

Kusonjululiwe Okugcinwe kunqolobane 5 385

Imperva - Error 15

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no… (funda kabanzi)

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no positive results. FYI, clearing the web site's cookies, clearing Cache and disabling Hardware acceleration.

The first was https://www.walmart.com. After leaving a "Feedback" 2 weeks ago it appears as if they were able to fix the problem. However, the site is not as important as my Medicare PPO provider. I tried loading previous versions of Firefox, but that did not help.

In both instances the LOL "support" people's response was to try a different Browser. So, I reluctantly loaded Google Chrome and it worked perfectly. From my perspective, this eliminates everything to do with my machine setup.

Below is the sign-on URL (not unique to me). Please note that this 668 character URL has not changed for over a year. It is just Aetna's adoption of the Imperva Security Firewall. Both my Winders 8.1 and Winders 10 machines produce the identical results.

https://www.aetna.com/AccountManagerV3/v/login?identityTransaction=VIhzS3Xx1ogw4rzQY5lXUvDYBtXFZiXttegdT9ffK%2FOZ8oTHnKbryvfgfagvpO0aknHiEN2hnELOIkjfz3eJNeBfKQ%2FUDo0hSJHhjsdZdJw0rkVj%2BFjAVYypzW5kRH%2FzzOlbxrN6KKpjWvagusMp%2BzwgQqvg5xvUkwLCs3MlD%2BkzHOTVKlu4GYxJgmzr3Y9NUdFGUI9PHurN4QxSyvXxNjJ4jSSL4NHuctvtQyV1fUh%2FOqpHJglcALQuuNeyQ1QncyKPZJYf5rj1DLC2zrxKX0VgVWQZfSbw5Pouiv%2FWfwWxArHPHcV5cXr3kI2j33C8dUl0Jdup0nvdVs%2Bxigzp%2BmMQUaHxaw3B7tiJ7eokyNMgvG4V5SPw9FL5j3mhwBAirx%2BmX7Yj0qDZZNRl8z1WcvHen8HwsDijtH4Sg%2FNdsuzhXIw8snHF6hUd4n3MbJerO8nRUdzKR%2BhNCNq%2FjeuQWmT1cyQ3QtmIXcL0ab42vk6or1SX5wG%2BIMF%2Bk6ZJQw8h&appname=NAV&branding=&skin=&language=&channel=web

Kusonjululiwe Okugcinwe kunqolobane 2 1035

YouTube playing videos super fast and/or skipping to the end

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast. Things to know: I am posting here because I … (funda kabanzi)

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

  • I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
  • I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
  • This does NOT happen when playing in a private browser window, either Firefox or Chrome.
  • Having the Mozilla VPN on or off has no effect.
  • I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
  • This does not happen with Vimeo.
  • It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

Kusonjululiwe Okugcinwe kunqolobane 7 4185

409 errors and reload loop when logged in to a wordpress website - only in firefox

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop. https://imgur.com/hnjbGGe Sometimes if I clear the browser history or open a… (funda kabanzi)

When I log in as admin to my wordpress website, firefox gets stuck in an endless reload loop.

https://imgur.com/hnjbGGe

Sometimes if I clear the browser history or open a private window, I can successfully log in and load a page - once. The page seems to load normally but there are 409 errors shown for many of the files in the developer tools.

https://imgur.com/uTugRTC

If I reload the page again, it goes back to the endless loop.

This started when I installed a wordpress caching plugin, but the problem is specific to firefox, so I don't really know whether firefox or the plugin is actually responsible.

How could firefox be getting 409 errors when other browsers get normal 200 responses for the same resources?

Why is firefox triggering this reload loop, and is there a way I can stop it?

Kusonjululiwe Okugcinwe kunqolobane 1 228

When trying to signin on Facebook I get the message:Update Your Browser You’re using a web browser that isn’t supported by Facebook.

As of 2024 06 20 there are many websites that I cannot login anymore one being Facebook with this message:Update Your Browser You’re using a web browser that isn’t suppor… (funda kabanzi)

As of 2024 06 20 there are many websites that I cannot login anymore one being Facebook with this message:Update Your Browser You’re using a web browser that isn’t supported by Facebook.

Kusonjululiwe Okugcinwe kunqolobane 3 175

Youtube audio plays extremely slow(Video is fine, audio and video are way out of sync, of course)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache cleari… (funda kabanzi)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache clearing, hardware acceleration turned off, enabled DRM and widevine, driver updates, in private mode or not, logged in or not, firefox restarts, computer restarts.

But Youtube plays fine in Chrome and Edge.

I dont think I didnt anything drastically different, or updated win10 or firefox, or messed with anything. It was working fine a day ago.

Is there any way to reset something?

Kusonjululiwe Okugcinwe kunqolobane 2 821

Youtube playback performance has gone down June 2024

Over the past week or so, Youtube videos take a while to start, and will at times just stop and buffer. I turned off uBlock Origin for Youtube, and I have Youtube Premium… (funda kabanzi)

Over the past week or so, Youtube videos take a while to start, and will at times just stop and buffer. I turned off uBlock Origin for Youtube, and I have Youtube Premium, but this issue is still happening. Ookla speed test is 569.32 Mbps download, and 23.50 Mbps upload. My Firefox is set to automatically update. Current version is 127.0.1

Kusonjululiwe Okugcinwe kunqolobane 4 592

SSH links are opened without the user in since version 128

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without … (funda kabanzi)

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Kusonjululiwe Okugcinwe kunqolobane 2 258

Youtube Reduced Quality

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have f… (funda kabanzi)

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have firefox version 127.0.2.

i'm not having this issue in edge, so i assume it's firefox specific. anyone know what's going on or what i can do?

Kusonjululiwe Okugcinwe kunqolobane 1 274

Can no longer sign in to particular website using Firefox Browser

The website in question is https://accounts.groceries.morrisons.com/auth-service/sso/login If I use with the same username and password in MS Edge, I can successfully l… (funda kabanzi)

The website in question is https://accounts.groceries.morrisons.com/auth-service/sso/login

If I use with the same username and password in MS Edge, I can successfully login. I'm usng the Dashlane Password Mananger

FF 129.0.1 Edge 127.0.2651.105 OS Windows 11 Pro v 24H2 Build(26100.1457)

Kusonjululiwe Okugcinwe kunqolobane 9 184

Blurry images on Google Images

Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled. Tested also with a clean portable version (same Firefox version). In private mode, on Google Images, lar… (funda kabanzi)

  • Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled.
  • Tested also with a clean portable version (same Firefox version).

In private mode, on Google Images, large images (in the preview pane: if you click on an image in the search results) are sometimes (but not always) blurry. This is not the case in the "normal", nonprivate mode.

It works fine on Android, and other browsers also work fine. I have had this issue for a very long time now, but only now realized that it's a private-mode issue.

Example, which is reproducible for me: Search "site:linkedin.com new york" on Google Images and pick an image with a sufficiently large resolution.

Kusonjululiwe Okugcinwe kunqolobane 9 569

browser is under remote control reason devtools

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the lit… (funda kabanzi)

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the little robot and the error message: browser is under remote control reason devtools

I've read all the postings and I don't understand many of what they are suggesting and those that I do, don't work. Please help p.s. I've already downloaded the newest version.

Ikhiyiwe Okugcinwe kunqolobane 1 101

White boxes appearing on browser and screen

Hello! Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different art… (funda kabanzi)

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

Kusonjululiwe Okugcinwe kunqolobane 2 674

Cannot access a website from Windows 10 but can from Windows 2012 R2

https://www.centrecom.com.au This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess". Recently AWS started doing "human… (funda kabanzi)

https://www.centrecom.com.au

This was one of our primary suppliers for technology. Contacted them they just said "suck it up, princess".

Recently AWS started doing "human verification" on all VPN traffic to websites they host on their CDN(s). This results in all our Windows 10 PCs running Firefox ESR 102.13.0 going into an endless "Human verification" loop, never able to access the website.

On the Windows 2012 R2 server we have access to the above website works. We see "human verification" for a second or two and then the website is displayed.

So, copied my profile from a Windows 10 PC that doesn't work to the server and it works.

I've tried with tracking protection off. Turned off all adblockers, run in safe mode with all addons disabled, cleared my cache, deleted all cookies Created a new profile and still no go. Turned off Windows firewall, moved hosts file out of the way. Still no go. Also deleted prefs.js to run firefox as completely vanilla without any changed preferences.

I'm not inclined to install malware, so chrome based browsers are not an option. They are actually blocked so I couldn't install them even if I wanted to.

All PCs are on 21H2 3208. Upgrading is not an option at this time. PCs will be upgraded mid-late 2024.

All PCs are required to be connected to VPN at all times as we work from home. Being on call late into the night also means we can't just disconnect. We use NordVPN. Yes I know there is a lot of paranoia about VPNs being the source of all online crime. I just think that's an over-generalization. A convenient excuse.

https://www.scorptec.com.au did a similar thing earlier this year, but at least with them we get a captcha and can get to their site.

Could this be a browser issue, or is this more likely to be a Windows 10 issue? Also updated Windows 10 to latest patch each month and it's been the same for three months.

Kusonjululiwe Okugcinwe kunqolobane 7 164