Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

On playing online videos screen flashes, goes blank until site / video is closed

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not blac… (funda kabanzi)

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.

One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA

scroll down to video and everything blinks, becomes unuseable

It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.

One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.

FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)

Any help, appreciated.

Asked by monsieurms 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Performing a TLS handshake

Hi. Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but i… (funda kabanzi)

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

Asked by pmf_168 1 unyaka odlule

Answered by pmf_168 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

how to add extension icon to toolbar

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that … (funda kabanzi)

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

Asked by arejfour 10 izinyanga ezidlule

Answered by cor-el 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Tabs from previous session no longer open on startup.

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothi… (funda kabanzi)

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

Asked by CdnBookLover 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Instagram not accept cookies, can't log in

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not h… (funda kabanzi)

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not helped. Works on incgronito mode only?

tried also turn off adblocker stuffs.

works on Chrome atleast fine.

Windows 11 home.

Asked by Makezu 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (funda kabanzi)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 2 iminyaka edlule

Answered by janna.g.landry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot access local address 192.168.1.1

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway se… (funda kabanzi)

Cannot access local address 192.168.1.1 which is the address of the GUI interface to my ISP Gateway settings menu. I need it to be able to make changes to the Gateway settings.

I use to get displayed "Advanced" that allowed me to continue forward to get to an "insecure site", only recently that has not been happening (so I am stuck).

Any suggestions, advice, and/or workarounds are appreciated.

Thanks ~Bill

Asked by ElkHair14 10 izinyanga ezidlule

Answered by ElkHair14 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

DRM(?) content not playing, no solutions working

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just … (funda kabanzi)

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just say try again. Roll20 hasn't been working for even longer (more like months). They work in Microsoft Edge and Chrome. Youtube is still working, as are video players in social media.

I have tried the following solutions:

  • Firefox is up to date
  • Windows is up to date
  • Updated graphics drivers
  • 'Widevine Content Decryption Module provided by Google Inc.' is set to 'Always Activated' and is up to date
  • 'Play DRM-controlled' content is ticked in about:preferences
  • Checked if anything changed if either of the above were turned off (it did not)
  • media.eme.enabled is set to true in about:config
  • Put Firefox in troubleshooting mode
  • Turned off my addons (including uBlock Origin) manually
  • Tried in a Private Browsing window
  • Turned off Tracking Protection
  • Restarted my laptop

Nothing has fixed the problem, or given me any more indication of what is wrong. I don't know how to a) fix or b) find the problem. All I can think is that it may be related to the recent changes to Chromium regarding ad-blockers? But no one else seems to be having the same problem so I doubt it.

Asked by dibleopard 1 unyaka odlule

Answered by dibleopard 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot watch streaming movies on Netflix in Firefox browser??

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix a… (funda kabanzi)

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

Asked by zlloyd2 1 unyaka odlule

Answered by Marty McFly 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox and Google Recaptcha

I recently switched ISP and now when I try to google anything with firefox I keep getting this message appear: "Our systems have detected unusual traffic from your compu… (funda kabanzi)

I recently switched ISP and now when I try to google anything with firefox I keep getting this message appear:

"Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot."

It prompts me to click 'I am not a robot' then pick out which lights have cars etc in them. Worked fine before the ISP change. Some notes:

- This does not occur on Microsoft Edge or Chrome. - The only add on I have is Ublock but it still does this when I have that disabled. Plus I have Ublock on Edge and there are no issues.

If it's my IP address, then why does this ONLY appear when I use Firefox? Surely it would also appear when using google on any browser if my IP address was in question...

From what I am reading online, my only option is to either: - Use a different search engine ; or - Use a different browser.

I'm curious to hear other people's thoughts on this.

Asked by COURIER 6 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (funda kabanzi)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Asked by jp.levy 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox high CPU Usage even when no tabs open in a separate process

Hey folks, i am facing issue with high CPU usage on firefox in completely different process other as visible in task manager than my actual process for firefox. is there… (funda kabanzi)

Hey folks,

i am facing issue with high CPU usage on firefox in completely different process other as visible in task manager than my actual process for firefox. is there something wrong with firefox or my system.

This separate process uses more than 60% of my CPU (AMD Ryzen 5 4600). If I close that process in the task manager nothing happens to my current firefox process and i can use firefox normally.

But everytime this separate process starts my system fans ramp up and CPU temps peaks to 70 degrees celsius. and i have to end that process to make it run normally. Thats a quite annoying process to do every time.

I am able to recreate this separate process by:

  1. 1. Plug my system for charging
  2. 2. I was working offline and connect to internet

both the times the separate process automatically starts and uses very high amount of CPU. I even left my system for 2 hours to keep that process running and complete whatever it was doing. but nothing happend. It continued to run for 2 hours also.

Please find a solution for this. I have already tried solutions provided in the forum:

  • Restarting firefox
  • Refreshing Firefox
  • Enabling hardware accleration
  • Clearing some user profile data
  • Completely uninstalling firefox and deleting the residual files then reinstalling etc.

but nothing worked.

Asked by Kj 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (funda kabanzi)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 unyaka odlule

Answered by Sean Thomas 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

webp images not loading at all

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as w… (funda kabanzi)

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

Asked by kriber 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Server Sent Events in Dev tools -> Network tab

I'm having a pretty frustrating developer experience using Firefox to help develop an app that uses Server Sent Events. Now, I'm not sure if I'm the one at fault or if it… (funda kabanzi)

I'm having a pretty frustrating developer experience using Firefox to help develop an app that uses Server Sent Events. Now, I'm not sure if I'm the one at fault or if it's something to do with Firefox itself (most likely I'm missing a config option somewhere).

Anways, the issue I'm having is that I cannot seem to be able to see Server Sent Events in the network tab of dev tools. This is specifically what I'm looking for: https://firefox-source-docs.mozilla.org/devtools-user/network_monitor/inspecting_server-sent_events/index.html

I'm testing this functionality by going to https://sse.dev/testpage.html, opening my network tab. I can see the connection to the SSE endpoint however, all I see is "No headers for this request" or "No response data for this request". I know it's getting the data through the event source because I can do stuff with the data. I've also tested this in Edge and everything appears in their network tab as expected which, makes me feel like this is more of a browser-specific issue. Again, I feel like it's me missing a config somewhere or having a privacy setting set which is somehow messing with the event stream.

Any help is appreciated... I guess I got to use Edge for the time being 🤮

Asked by jordan.8474 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Roblox website Shattered.

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aw… (funda kabanzi)

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aware as to how this has happened. I have disabled every Addon I have, This issue is not caused by the Addons I have installed.

CTRL + F5 has Fixed My Issue! Thank You cor-el!

Asked by aombi 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Request for font "xxx" blocked at visibility level 2 (requires 3) in nightly

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" block… (funda kabanzi)

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Asked by Tibrella 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (funda kabanzi)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Asked by Sean 1 unyaka odlule

Answered by Sean 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Not possible to delete personal certificate

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy &… (funda kabanzi)

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy & Security" -> Certificates -> View Certificates... The previous one is not valid any more, and every time I try to access some page with a certificate, it uses the old one. So I tried to delete the old one. Nothing has worked so far. Doing the straightforward way of selecting it in the Certificate Manager and deleting it makes the certificate disappear from the manager menu, but if I enter the certificate manager again, it is there again. I tried to delete both certificates, same issue, both reaper in the manager. I tried to delete them, close firefox, delete cert9.db, cert8.db and key4.db and nothing. Only thing left is delete my current firefox profile and start again... Any other idea or something that I might delete before to solve this?

Asked by david.roma84 1 unyaka odlule

Answered by david.roma84 1 unyaka odlule