I-Firefox Community Forum

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

I am attempting to locate the "manage containers" option on the container drop down menu but it is not there. I have read several other threads and have tried cntrl+ about:config "which did not have a false option" clicking right, and then maybe left and every which way I could click, but nothing. The drop down menu does not move so as to reposition and possibly find what I can't find. I do have my scaling pretty high, I wonder if that could be the problem. Any help would be appreciated, you know how we like to change these kinds of options.

After realizing what was being done to my PC, I unplugged it to stop the hacker. And I have since been able to recover my program, except for my ad blocker. Before this unusual encounter, I was using a free ad blocker. I want to restore it to its original status, if possible. Thank you for any help, Leman H Wilson at 7:09 PM 6-3-26

When tab session manager (TSM) saves multiple windows, each with dozens of tabs, into a single imaging session file, TSM also creates and displays a list of those saved sessions. TSM now does not open any of multiple saved windows when any one of the backup listings is selected.. At one time, it did. Instead, TSM opens a single window and its tabs, on request, but opens it into the current window, only, When a new window is msnually created into which to drop the tabs, TSM simply refuses the new window, and replaces verything with a new window for its own tab collection..

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all of my extensions are disabled. I do not know how to exit 'safe mode' to allow the extensions to be enabled again. I tried following the instructions as provided, but to no avail.

When I publish an extension on Chromium-based browsers, I can select the markets/regions in which I would like my extension to be available. I cannot find this option in Firefox add-ons. Am I missing something, or should I assume that the add-ons are available for every region in Firefox?

Why are you trying to chase people away, after update i had to reinstall it cause nothing functioned right, now I have to jump through hoops just to install ad Guard. It should not be this difficult to use a website. I think I will move over to chrome where they actually try to make life easier and not more difficult

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2.

• • Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. Thanks for understanding.**

First, all of a sudden all my legacy add-ons were disabled. Most of them ensure FF looks like it did ages ago, which is what I'm used to, and need, to function properly myself. They overall are no longer maintained or downloadable, hence the need to stay on lower browser versions as well.

Managed to fix that.

Then, last Fri, my webmail provider missed updating their security certificate. They seemingly later do, but I am left unable to access their website from FF on both machines, and Chrome on the XP. Disaster.

The error messages I get are, in FF:

[www.netaddress.com] uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: <a id="errorCode" title="SEC\\\\\\\\\\\\\\\_ERROR\\\\\\\\\\\\\\\_UNKNOWN\\\\\\\\\\\\\\\_ISSUER">SEC\_ERROR\_UNKNOWN\_ISSUER</a>

and in Chrome:

classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

When running a SSL server test on their certificate it turned back: Chain issues Incorrect order, Contains anchor

No idea if that's relevant.

I tried just abt everything I was handed, could think of, or googled. Adding an exception included. Nothing works. Logically, the error should be on their end (w/ their old certificate, it all worked fine, now it doesn't), but somehow I keep being directed to that your root certificate having expired is the culprit.

Earlier today, I took the plunge and updated FF to 72.0.2 on the Win7 machine. (My webmail doesn't have full functionality on Chrome, so I was still very hampered in that regard there.) Now I can access the webmail -- but all my add-ons AGAIN are disabled. And what I did before to make the work does now NOT work anymore.

Can someone pls take me out of my misery? My whole existence is falling apart. I am already on 75 % (invisible) disability. Nothing works, least of all I. I am days behind on an already massively overburdened schedule. Not everyone can handle constant updates and their user interface being changed all the time. Some ppl are dependent on things looking and acting the exact same.

I'd like my add-ons back functional on the Win7 machine, and my webmail back -- INCLUDING the add-ons remaining functional, on the WinXP. Thank you.

I seem to have been using Firefox for so long, that I’ve forgotten some of the basics. I have two Apple systems. An M1, 2020 MacBook Pro and an Intel Mac Mini. Due to issues with the MacBook Pro I needed to reformat it and am slowly adding all my applications. When I added Firefox, logged in and entered the confirmation code and synced my settings none of my extensions appeared in the menu bar (please see the screenshot as to how they appear on the Mac Mini). So the question I have is what do I need to do to get them there on the MacBook Pro.