Showing questions for topic:
Kukhonjiswa imibuzo ethegiwe:

Firefox freezes when I log into Amazon Prime

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close… (funda kabanzi)

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Kusonjululiwe 2 2 341

Time zone stamp for emails using Firefox is incorrect. Computer is correct, time zone for Safari is correct

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when usi… (funda kabanzi)

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

Kusonjululiwe 1 1 9

I can no longer access info.bnf.fr or gallica.bnf.fr Your troubleshooting page was no use

"Server Not Found Firefox can’t connect to the server at info.bnf.fr What can you do about it? Try connecting on a different device. Check your modem or router. Disconnec… (funda kabanzi)

"Server Not Found

Firefox can’t connect to the server at info.bnf.fr What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi."


I've spent a lot of time doing all this, to no avail. If I change browser I don't have the problem. I've been using Mozilla browser since before Firefox was invented and never had a problem before. You've changed something in your latest upgrade which has caused this problem.

Ikhiyiwe 1 45

Hotmail - Outlook site page does not load

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did … (funda kabanzi)

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did something change? How do I correct this problem?

Kusonjululiwe Okugcinwe kunqolobane 3 81

My Mcbook pro does not allow me to log onto "Directv". it works on my I phone

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get. An error occurred while processing your request. Reference #219.… (funda kabanzi)

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get.


An error occurred while processing your request.

Reference #219.75cfdb17.1761767416.e4d3319

https://errors.edgesuite.net/219.75cfdb17.1761767416.e4d3319

Kusonjululiwe Okugcinwe kunqolobane 1 166

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (funda kabanzi)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Kusonjululiwe 8 157

Cananot sign in to google on Firefox

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close… (funda kabanzi)

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

Kusonjululiwe Okugcinwe kunqolobane 2 182

I just want to chat with my friends in Facebook!!! Why cann;t I do that

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets … (funda kabanzi)

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets instead and also A sign that says that there is a problem with my browser!!! Please help me out!!! Facebook is my only source of connecting with my friends!!!I T Neomahank you in advance for any assistance that you can provide me with!!!!

Kusonjululiwe Okugcinwe kunqolobane 3 82

Cannot view Strava routes on route page after this week's update.

Earlier this week, I was able to view routes in the Routes section of Strava without any issues. Since the recent browser update, that feature is no longer working for me… (funda kabanzi)

Earlier this week, I was able to view routes in the Routes section of Strava without any issues. Since the recent browser update, that feature is no longer working for me.

Strava is one of the websites I use most frequently, and being able to access routes is important to my daily use. I’ve confirmed that the feature still works in Safari, but I would strongly prefer to continue using my current browser.

I also went through Strava’s help chatbot, and they indicated the issue is likely browser-related. Since this was functioning earlier in the week and has since stopped, I wanted to report the problem and see if there’s a fix or workaround available.

Thank you for your help.

Kusonjululiwe 1 54

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scienc… (funda kabanzi)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Kusonjululiwe Okugcinwe kunqolobane 15 511

Facebook Login Issue

I have been logging into Facebook forever. Suddenly today I get to the login page, click on continue and I get the white dialog box but no fields to enter my login data. … (funda kabanzi)

I have been logging into Facebook forever. Suddenly today I get to the login page, click on continue and I get the white dialog box but no fields to enter my login data. I don't know if Mozilla did an update or not and broke that feature. It is the only thing I can think of that would cause the issue.

Kusonjululiwe 5 45

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen … (funda kabanzi)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Kusonjululiwe Okugcinwe kunqolobane 7 167

contracts list does not accepting held e-mail address in new e-mails

I try to compose an e-mail and the address appears from contact list but when you click on it to put in the address in displaces the first two letters and a cross in red.… (funda kabanzi)

I try to compose an e-mail and the address appears from contact list but when you click on it to put in the address in displaces the first two letters and a cross in red. the adress does not work therfore and Ihave to typr it in every time. Very annoying if there are multiple p[eople to send the message t@!'

Kusonjululiwe 1 45

Can no longer log into Bank of america online banking on Firefox on my computer

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big prob… (funda kabanzi)

Password box is not live. Works fine on Safari. Works fine on the other (older) computer on Firefox. Only site I am having problems with today. (Know there was a big problem yesterday. Only started 10/21. Running an M1 Mac Mini Firefox 144.0 (aarch64). Mac is running Sequoia 15.6.1.

What do I have to do to get it back up and running? I would rather not have to change the password if i don't have to.

Many thanks for your help.

Kusonjululiwe Okugcinwe kunqolobane 2 176

When opening an e-edition newspaper link in gmail on Firefox browser, I am not directed to the intended link.

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link fo… (funda kabanzi)

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link for the newspaper, the link works as it should and goes to the correct page. I would like to have the link work on the Firefox browser. Any suggestions. I think there might be some sort of security thing/action which is misdirecitng the link. In the past, this problem happened with other sites.

Thank you,

Kusonjululiwe 4 222