Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (funda kabanzi)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

  • Kusonjululiwe

Can't Copy to clipboard anymore

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I ow… (funda kabanzi)

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I own. I tried to restart in safe mode (no add-on) but the issue persists. I ended up resetting firefox and it solved the issue... For a couple hours.. then it came back and I can't copy anymore. I did check that I was using the latest version of Firefox windows. I only have two add-ons, but since in safe mode it still doesn't work I'm not sure it's related to that. I also checked that Firefox was allowed in the firewall (I don't know why that would help but a forum said to check that).

Thank you for your assistance:)

Asked by tristan.riviere 5 izinyanga ezidlule

Answered by tristan.riviere 5 izinyanga ezidlule

  • Kusonjululiwe

Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (funda kabanzi)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 3 emasontweni adlule

Answered by Sean Thomas 3 emasontweni adlule

  • Kusonjululiwe

Can't open a local file because file handling removes colon from the file path.

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox… (funda kabanzi)

Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox version (v122.0) the second colon from the link is for some reason removed, resulting in a path like this: openwith://C/path/to/file. This is a problem because the path it now tries to open doesn't exist. Is this a deliberate feature in the new Firefox version or is it a bug? If it is a bug will it be fixed? It still works fine in v121.0.

Asked by Hermit 2 izinyanga ezidlule

Answered by zeroknight 2 izinyanga ezidlule

  • Kusonjululiwe

Unintended muting

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Logi… (funda kabanzi)

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Asked by ronbar59 3 izinyanga ezidlule

Answered by zeroknight 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox 116.0.1 for OSX, tabs keep crashing

Hi, After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm … (funda kabanzi)

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Asked by frakie 4 izinyanga ezidlule

Answered by frakie 4 izinyanga ezidlule

  • Kusonjululiwe

Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (funda kabanzi)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 4 izinyanga ezidlule

Answered by Terry 4 izinyanga ezidlule

  • Kusonjululiwe

Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (funda kabanzi)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Asked by Federico Barutto 1 inyanga edlule

Answered by zeroknight 1 inyanga edlule

  • Kusonjululiwe

Keys do not repeat when held in Gmail

When editing in Gmail, holding a key down does NOT repeat the character or action. e.g. xxxxx when holding down the "x" or deleting multiple characters when holding down … (funda kabanzi)

When editing in Gmail, holding a key down does NOT repeat the character or action. e.g. xxxxx when holding down the "x" or deleting multiple characters when holding down the <Backspace> key.

It works properly in other apps (e.g. this dialogue).

And works okay in Gmail in other browsers (e.g. Chromium or Brave).

I'm using Firefox 124 on Linux Mint 20.1.

System: Kernel: 5.4.0-174-generic x86_64 bits: 64 compiler: gcc v: 9.4.0

          Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una 
          base: Ubuntu 20.04 focal

Asked by DPB.Almonte 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox suddenly stopped working - Windows 10 PC

Hey folks, hopefully you can help with this mysterious issue! I've been running Firefox successfully on my Windows 10 PC for a long while now. Last night, for some reaso… (funda kabanzi)

Hey folks, hopefully you can help with this mysterious issue!

I've been running Firefox successfully on my Windows 10 PC for a long while now. Last night, for some reason it simply ceased to work. New windows and tabs would not load any content. I also couldn't access the Settings at all (clicking on Settings in the browser menu produces no results or feedback.)

Yesterday, I had Firefox open all day (I usually have my computer on all day), and it was working fine. Around 8 or 9pm, I first noticed that none of my open tabs were loading any content, and the tabs had the "loading" animation playing. New tabs would also not load any content. I assumed it was an internet issue as I did see my internet connection get disrupted once or twice. I did not see anything (apps, etc) on my PC updating.

This morning I found Firefox was still not loading anything, although my internet connection was fine. I tried opening Chrome, and it ran just fine. Everything else that it is internet or cloud based on my PC is running fine too. So it seems to be an issue just with Firefox.

I have listed my steps to troubleshoot below, but I want to note one weird thing I observed: Even when Firefox is closed, and Task Manager doesn't show any Firefox processes open, my PC seems to think Firefox is running. For ex. while trying to uninstall Firefox or delete certain files, I would get a warning to "close Firefox first" or "can't perform this action while app is running." After seeing these, I would again confirm that Firefox appears closed and Task Manager shows no related tasks.

My PC build: - Windows 10 Home, 64 bit - Version 20H2 at start of issue (updated to 21H2 during troubleshooting) - OS build: 19044.1526

Things I have tried for troubleshooting already: - I have WebRoot on my computer due to my job, and I asked our IT staff if they could see WebRoot blocking anything related to Firefox on their end. They said it was not. - Used "Firefox Refresh" - Uninstalled and reinstalled Firefox - Cleared app cache / app data - Updated Windows from 20H2 to 21H2


Note: This message was sent on a different computer & browser

Asked by Irene91 2 iminyaka edlule

Answered by Amelia 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Already running

Hi. Using Windows 10. Suddenly, Mozilla gives the "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window" messag… (funda kabanzi)

Hi.

Using Windows 10. Suddenly, Mozilla gives the "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window" message. I've tried all steps listed on the help site except reinstalling Windows 10, as the comment made said this would require reinstalling programs that did not come pre-installed on my PC, which I don't want to do if possible. I have uninstalled Mozilla, and the install stalls at about 70% with the aforementioned error message. Any help would be greatly appreciated! Thanks.

Asked by psfell 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (funda kabanzi)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

video loading error

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can'… (funda kabanzi)

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.

Asked by Nektarios 2 iminyaka edlule

Answered by Nektarios 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox can't play youtube streams

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure … (funda kabanzi)

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure what has changed. I found an article that says to install the optional update called "Windows Media Pack" in apps and features, but no app with that name exists. It was only a year old solution, so I'm unsure of what changed so significantly. I just installed another optional windows update, and also updated the browser, but still doesn't work.

Edition Windows 10 Home Version 21H2 Installed on ‎09-‎Jun-‎20 OS build 19044.1466 Experience Windows Feature Experience Pack 120.2212.3920.0

Firefox: 97.0 (64-bit)

Asked by tomi.fodor 2 iminyaka edlule

Answered by tomi.fodor 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes on start-up

I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it … (funda kabanzi)

I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it crashes immediately. Or if I quit the app - it crashes.

AdapterVendorID: 0x106b Add-ons: reset-search-defaults%40mozilla.com:2.1.0,webcompat%40mozilla.org:28.0.1buildid20211210.021657,doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3,firefox-compact-dark%40mozilla.org:1.2 AvailablePhysicalMemory: 172670976 AvailableSwapMemory: 1045692416 BuildID: 20211218203254 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1641339399 DOMFissionEnabled: 1 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1640733686 MacAvailableMemorySysctl: 57 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1641339386 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 104349696 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 16 StartupCrash: 0 StartupTime: 1641339386 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20211218203254","version":"95.0.2","vendor":"Mozilla","displayVersion":"95.0.2","platformVersion":"95.0.2","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.1.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir10,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"layers.acceleration.disabled":true,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg-addon","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":18989,"resetDate":18996,"firstUseDate":18989},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"reset-search-defaults@mozilla.com":{"version":"2.1.0","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Ask the user if they would like to use a specified search engine as the default.","name":"Reset Search Defaults","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3},"webcompat@mozilla.org":{"version":"28.0.1buildid20211210.021657","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"updateDay":18996},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"deee5207-5240-47f1-a661-69bdfdc07174"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"bd1903ce-823e-4796-8f8c-7f2076775967"},"bug-1727384-pref-impact-study-for-total-cookie-protection-tcp-release-91-95":{"branch":"noop","type":"normandy-exp","enrollmentId":"909962d8-75ce-4b05-8ef5-98efc43496d3"}}} ThreadIdNameMapping: 6:"IPC I/O Parent",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",20:"TaskController #5",18:"TaskController #3",19:"TaskController #4",17:"TaskController #2",21:"TaskController #6",16:"TaskController #1",15:"TaskController #0",22:"TaskController #7",23:"Cache2 I/O",24:"Cookie",26:"Worker Launcher",28:"WRWorker#0",46:"ImageIO",38:"WRWorkerLP#2",32:"WRWorker#4",34:"WRWorker#6",27:"Renderer",31:"WRWorker#3",36:"WRWorkerLP#0",30:"WRWorker#2",44:"Compositor",40:"WRWorkerLP#4",33:"WRWorker#5",37:"WRWorkerLP#1",39:"WRWorkerLP#3",42:"WRWorkerLP#6",35:"WRWorker#7",29:"WRWorker#1",47:"IPDL Background",41:"WRWorkerLP#5",43:"WRWorkerLP#7",51:"QuotaManager IO",52:"DOM Worker",50:"IndexedDB #1",52:"TRR Background",53:"IndexedDB #2",68:"StyleThread#4",69:"StyleThread#5",67:"StyleThread#3",65:"StyleThread#1",64:"StyleThread#0",66:"StyleThread#2",62:"ImageBridgeChld",63:"WRSceneBuilder#1",64:"WRSceneBuilderLP#1",65:"WRRenderBackend#1",69:"GMPThread",70:"ProcessHangMon",70:"mozStorage #1",71:"mozStorage #2",72:"BackgroundThreadPool #1",74:"DNS Resolver #1",75:"DNS Resolver #2",76:"HTML5 Parser",77:"mozStorage #3",78:"IndexedDB #3",79:"IndexedDB #4",80:"SSL Cert #1",87:"SSL Cert #2",83:"IndexedDB #5",84:"DOM Worker",85:"DOM Worker",86:"BgIOThreadPool #2",89:"StreamTrans #58",93:"StreamTrans #62",87:"URL Classifier",88:"ExtensionProtocolHandler",91:"IndexedDB #6",92:"mozStorage #4",94:"StreamTrans #65",94:"DOM Worker",95:"RemoteLzyStream",97:"SSL Cert #3",99:"SSL Cert #4",98:"StreamTrans #70",115:"StreamTrans #87", Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: about:preferences UptimeTS: 13.166666666666666 Vendor: Mozilla Version: 95.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by bill.maas 2 iminyaka edlule

Answered by bill.maas 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

.ics no longer defaulting to Windows/Outlook

Hi everyone, Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I clic… (funda kabanzi)

Hi everyone,

Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.

I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.

Any assistance is greatly appreciated.

Jose

Asked by baxterdown 2 iminyaka edlule

Answered by Terry 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

YouTube Video GPU Decoding only works in Troubleshooting Mode

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (funda kabanzi)

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Asked by Jacob 2 iminyaka edlule

Answered by Jacob 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Horizontal scrolling w. touchpad doesn't work on linux

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (funda kabanzi)

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

Asked by maartentenvelden 2 iminyaka edlule

Answered by maartentenvelden 2 iminyaka edlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (funda kabanzi)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule