Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (funda kabanzi)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

Asked by foxxfamily 5 izinyanga ezidlule

Last reply by FredMcD 6 ezinsukwini ezidlule

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Google Meet on Firefox

I need to use Google Meet for a professional purpose. When I use is from the Chrome browser, I can present a specific tab on my desktop; however, I prefer to use Firefox… (funda kabanzi)

I need to use Google Meet for a professional purpose. When I use is from the Chrome browser, I can present a specific tab on my desktop; however, I prefer to use Firefox as my default Browser. The problem is, when I use Meet on Firefox, the presentation options don't include sharing a tab. Is there a way to fix this, or do I just need to use Chrome when meeting?

Thank you.

Asked by annegraham9 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

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Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (funda kabanzi)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 iminyaka edlule

Last reply by eileen milla 1 unyaka odlule

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Gmail says browser not supported. Open basic HTML site only

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and… (funda kabanzi)

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and it only says i need to update my firefox and enable cookies. Both which i have done.

The problem started around 2 weeks ago.

Asked by Syawal 2 iminyaka edlule

Last reply by the-edmeister 1 unyaka odlule

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PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (funda kabanzi)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Asked by lupagamidho 2 iminyaka edlule

Answered by lupagamidho 2 iminyaka edlule

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (funda kabanzi)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Asked by djmb 2 iminyaka edlule

Answered by ramos5391 2 iminyaka edlule

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I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (funda kabanzi)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Tibetan text no more wraps

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page ren… (funda kabanzi)

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page renders normally in other browsers. Here are the browsers that render normally and wrongly:

Page url: http://www.shartulrinpoche.org/index.html

Rendering wrongly: - Firefox 73.0 - Firefox (Android) 68.5.0 - Firefox lite (Android) 2.1.8 - Firefox Preview (Android) 3.2.1

Rendering normallyl: - Microsoft Edge Ver 80.0.361.53 - Google Chrome Ver 81.0.4044.17 - Google Chrome (Android) Ver 81.0.4044.18 - Brave (Android) 1.5.5 - Firefox Focus (Android) 8.0.25

Thanks in advance for any help.

Asked by Arsis 2 iminyaka edlule

Last reply by Arsis 1 unyaka odlule

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can't connect to some websites after update

pc working fine and after going to the store and restarting I cannot connect to my gmail accounts and a few other websites. Other pc's are fine. I could be wrong but I th… (funda kabanzi)

pc working fine and after going to the store and restarting I cannot connect to my gmail accounts and a few other websites. Other pc's are fine. I could be wrong but I think I allowed a ffox update to 74.0 which would have installed with that restart. Pages are 100% white. I can go to gmail and sign in but it goes to the same blank page. I tried clearing cache and cookies, no go. Restated ffox and even the whole pc. I do not want to possibly mess up things worse with my browser. Could this be caused by the update and how do I fix it without making a mess?

Asked by helpful55 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (funda kabanzi)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Asked by irishtoon 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Google Maps not able to Access Location

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on … (funda kabanzi)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Asked by factorfineart 2 iminyaka edlule

Answered by factorfineart 2 iminyaka edlule

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Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (funda kabanzi)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 iminyaka edlule

Last reply by Kiki 1 unyaka odlule

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Firefox 76 back button does not return to exit location (ie returns to top of page) in SAFE MODE

Ever since the upgrade to Firefox 76.0 on Windows 10 Pro ... sometimes I click on a link ... then click on the back button ... I am returned to the top of the page instea… (funda kabanzi)

Ever since the upgrade to Firefox 76.0 on Windows 10 Pro ... sometimes I click on a link ... then click on the back button ... I am returned to the top of the page instead of the location from which I exited the original page

I have seen this reported several times ... with the workaround of Open Link in New Tab (which I have had to use for YouTube for several years) ... but now all pages (including my own) ... exhibit this problem

I have started Firefox in safe mode as well as with all plugins disabled ... and the results are the same

The page in question is my BOOKMARKS.html from this or any other profile ... if that helps

Asked by dicecollector 2 iminyaka edlule

Answered by dicecollector 1 unyaka odlule

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Website custom font not rendering all letters correctly in Firefox 75.0

I have a website with custom font that is stored locally on server, and is defined in CSS file: @font-face { font-family: 'quicksandlight'; src: url('/static/fonts… (funda kabanzi)

I have a website with custom font that is stored locally on server, and is defined in CSS file: @font-face {

   font-family: 'quicksandlight';
   src:  url('/static/fonts/Quicksand-VariableFont_wght.ttf') format('truetype'),
         url('/static/fonts/quicksand-variablefont_wght-webfont.woff2') format('woff2'),
         url('/static/fonts/quicksand-variablefont_wght-webfont.woff') format('woff');
   font-weight: normal;
   font-style: normal;

} Chrome is showing all letters in this font, and Edge and Firefox are showing most letters correct, but not B, D, T, P, R and X. What I know is that this is only happening on words that have "font-weight: bold" or "font_weight: 600", when it's set "font-weight: 400" all letters are renderd correctly. This is bugging me af, and if somebody can help to fix this, without need to change to lower font-weight, I would appreciate it.

Asked by karlo_kelis 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (funda kabanzi)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Asked by nekosd43 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Problems being reported on websites that Firefox can create issues: Use an alternative browser.

Firefox is creating errors with websites in different ways. This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-co… (funda kabanzi)

Firefox is creating errors with websites in different ways.

This government/local council website confirms this as well. https://www.welhat.gov.uk/request-garden-waste-collection

Testing a secure website that is under development and Firefox has created difficulties with the web pages and I am told JSON code.

the problems only happen on Firefox: tested the website on other browsers on same PC and they all work correctly. Website has also been tested on Mac running various browsers. Issues have been on different versions of Firefox 74 and 75 and tested on different PC's. PC's running windows 10.

One simple effect is when landing on a page and need to select a button, the first click on the button and a drop down box briefly appears then closes again. Click again and the drop down box stays on the screen for selection.

The most critical error is that Firefox is loosing data that should be inserted into a form. All other browsers operate correctly. Development have spent a lot of time attempting to overcome the problem but its causing too much delay so there will need to be a warning on the web site to advise not to use Firefox similar to the government statement you can see from the link above.

If anyone has a seen this issue/has a better description then please let me know.

If you want more details and possibly debug information I will see if I can source.

Thanks in advance to anyone who has information.

Asked by pbriscall 2 iminyaka edlule

Last reply by pbriscall 1 unyaka odlule

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Specific (Google-owned) website won't open

The following web address won't open up in my FireFox while it does on Chrome What can be the reason? The parent website that leads to this page does open up but when cl… (funda kabanzi)

The following web address won't open up in my FireFox while it does on Chrome What can be the reason? The parent website that leads to this page does open up but when clicking on the link at the top right corner showing Message for Web an empty browser window open up. I cleared all cookies and cache in both Chrome and FireFox browsers.

Asked by EB 2 iminyaka edlule

Last reply by EB 1 unyaka odlule