I-Firefox Community Forum

A msg box comes up that says go to setting to enable the ability to highligh pdf's. I went to settings and did not find. this box comes in the upper right hand corner. I am usually working in PAGES. jhelp if you can. Thank you.

I am an academic. I use Canvas. When I am in Canvas and I try to open a document in it from Firefox, what I get are solid black pages. I do not have this problem with Canvas in Chrome or in Edge. I really don't want to use those Browsers. I actually have this problem with every PDF I try to open from all sites. This is a recent problem. But if I cannot correct it, I will have to use other Browsers.

E. Wray Bryant, Ph.D. [edited email from community support forum]

Every document like the below one does not display in firefox esr 115:

https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US

I get an empty pdf viewer frame. Also the debugger shows the following error;

Uncaught TypeError: Promise.withResolvers is not a function

Is there some way to overcome this problem? a future release of firefox esr?

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

See the attached image. This showed up when viewing PDFs. The highlighter demo can not be removed or turned off. I uninstalled Firefox, reinstalled, still there. Uninstalled Acrobat, the demo is still there.

In Firefox, recently I am unable to download pdf documents. I get the message "download failed". If I request the same download using Chrome, I get the download immediately. But Firefox is my default browser and it's a nuisance. This only started in the past month or so.

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed is displayed at the top of the tab. I tried to attach a screenshot of the error but that action only generates another error.

This condition does not occur when I try to open the same PDF from the same website open in either Chrome or Edge, the PDF opens properly which leads me to believe the problem is in Firefox and not my Adobe installation.

Thank you

When viewing a PDF, I selected some text, right clicked and chose the "Highlight Selection". The selected text was not highlighted. Instead, the "highlight" button on the top right corner pop up and the freehand highlight was triggered, while all my previous selection was lost.

I image this was not the intention of the "highlight selection", and I was also wondering if there is a shortcut for highlighting text in pdf.

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, once I did all my extensions stopped working. The page looks like this.

For most of my extensions, I can just solve this by getting rid of them and adding them again, but if I do that for onetab I'd lose all my stored tabs. How can I get this back?

I create and save files in OneDrive. When I open a file, it always opens in the Microsoft Edge Browser which is a problem for the old guy, me. I prefer that they open only in the documents folder as their specific kind of document; Word, PDF, and Excel spreadsheet files so that I can then move my files into various folders and sub-files. Hopefully, someone can figure out what I have said and help me. • I'm uncertain if the topic I chose accurately describes my question.

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

For the past YEAR or more, every time I choose to download a PDF (whether by saving a web page via file/print/save to PDF or by downloading an actual PDF via emailed link) my saved PDF has a padlock. I am forced to remove each padlock individually by adding 'users' under permissions. There is no way to do this for more than one file at a time.

This never used to happen in the past and I've made no changes to my PC or to my Firefox settings. I know it's a FF thing because if I save my own MS Word files to PDF there is no padlock.

Is there ANYTHING I can do to finally stop this and download PDFs without a padlock?

Thanks.

So i reinstalled my graphics driver yesterday, and after that when i open a pdf on firefox it only shows blackscreen. it didnt happen on other browsers(chrome, edge)

I'm viewing a pdf that seems to be made of stacked images. While viewing this pdf in firefox it has these black lines between images, as seen in attachment, these change slightly as I zoom in. These lines do not appear when viewing the pdf in brave, see other attachment.

Also, this happens both on my desktop and laptop that have very different firefox setups.

How can I fix this without fixing the pdf?

How could I even fix the pdf?

Hello,

Since the update I am unable to view pdf within xero and actionstep. These are important programs I require the viewing of the pdf for my employment. Can you let me know if there is a new setting that requires activation or if there has been a change. I have attached an image for you to see that it does not load.

Thank you

Tracy