I-Firefox Community Forum

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

I enter the primary password for saved password when starting FF as prompted. It takes password fine and works just fine on sites just as designed and has worked for years. Lately last couple weeks since last update to 132.0.1 I notice a change. I didn't notice before this update. When starting Firefox it asks for primary password which is normal, I enter it and all is fine. I can go to sites and all works fine, passwords and user id are entered when prompted. However, later in the day when I go to a site wanting password, I get the prompt to enter primary password again. That never use to happen, once I entered the primary password, it didn't prompt again unless Firefox was restarted. Has anyone else seen this? Maybe it started and I just didn't notice some time ago. I know it wasn't that long ago the primary password prompt didn't have the little eye so you could see what you typed. I liked that, because FF for whatever reason wasn't always realizing I had the shift key pressed. Now with the eyeball I can see that it doesn't have what I typed, but that is not the problem I am asking about. Below is what Mozilla says about primary password:

Important: After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords. This also applies if you want to add, remove or show a password.

eBay login on Firefox has worked for years Now it says "Oops, that's not a match" eBay login is correct. enhanced tracking protection is off How do I fix this problem?

Norton recently issued a major update to their Norton 360 software. Since then the passwords that I saved in Firefox's password manager do not work. I go to the webpage and the passwords simply do not show up and cannot be used. Did Norton suddenly block the Firefox password and sign in function? Call me Puzzled.

Hi a few weeks ago i had the problem that my firefox-stored-passwords are gone and there are files named logins.json.corrupt and logins.json-1.corrupt to -4 The in dir backup was also corrupt. File length 122 -123 kb all nulls. If i look at the dates first to last, they span two weeks were i didnt notice the problem. PC is always hibernated after work. Except for one which i imported just before from edge at the end of the two week span No problem: logins replaced by external backup as i found here at the forum.

But: How can Firefox produce multiple corrupt files without noticing me? (I have saved them for reference) In that two weeks span logins using firefox passwords obviously worked. (I dont remember the details)

Then some updates and reboots. No problem. But after work i do always hibernation

TODAY: PC didnt survive hibernation. logins and in-dir backup are corrupt again.

What about a) checking better if something is going wrong (obiously you do something because you rename the files for some reason) b) Noticing the user c) And how on earth this can go wrong in the first place.

Now for the obscure: Both times somebody has just before posted something against the greatest President of all time at Fux Nus using this pc. Backdoor possible?

Thanks

Edit: Using Windows, no other problems with storage on the 1TB Samsung ssd

Why do I have to enter my logins and passwords for my MSN, Outlook, Yahoo and myyahoo everytime I start up firefox? It is getting very annoying.

Is Mozilla Firefox truly compatible with Windows 10 anMSN, Outlook, Yahoo, my yahoo and Malwarebytes?

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple weeks ago to sign in, after my phone was broken, and in the process this new way of requiring me to have some USB device came about, now I cannot log into my Coinbase account, cannot buy or sell, do anything because Mozilla is requiring me to use a non-existent USB drive with a digital passkey. I cannot call and talk to Coinbase, and I have no idea how to reach Mozilla to cancel this either.

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek urgent assistance in recovering my saved passwords, which appear to have been lost following a recent reinstallation of Windows 11. Issue Details:

   I reinstalled Windows 11 and attempted to sync my main Firefox account, but none of my saved passwords have appeared in the browser, despite trying multiple solutions.
   I have already tried the following steps:
       Ensured I was logged into the same Firefox account and enabled sync for Logins and Passwords.
       Attempted manual sync multiple times.
       Checked my Firefox Lockwise settings and verified that no passwords were visible there.
       Tried logging out and back into my account and using the "Sync Now" feature again.

Further Attempts:

   I checked for possible Firefox profile backups from my previous Windows installation but could not find any recoverable data related to saved passwords.
   Unfortunately, I do not have a recovery key, and it seems I did not export my passwords prior to reinstalling Windows.
   I also explored other possible recovery options, such as using system restore points, checking other browsers, and scanning for old profile files, but none have yielded results.

I would greatly appreciate any assistance or guidance in recovering my lost passwords. If there is any way to retrieve the data from the Firefox Sync server or another potential method I might have missed, I would be grateful for your support.

Thank you for your time and consideration. I look forward to hearing from you soon.

Kind regards, Syed Zain Abbas

When I export Passwords the file has 3 col timeCreated timeLastUsed timePasswordChanged

that do not show as date or time format - I try formatting in excel and no good.. Yes I hit convert when opening the csv vis excel Thank you

I have been using Firefox for years. Currently using 131.0.2 on Windows 10 Pro. Never had a problem with Bitwarden auto filling useernames and passwords to login to a website. Now I have to copy and paste each one. I appreciate using Firefox but this new incompatibility with Bitwarden is a deal breaker. I've tried going thru the menus and help forums and have found nothing to allow Bitwarden to auto fill passwords. I'll move everything over to Microsoft Edge where Bitwarden auto fills the same way Firefox has done until recently.

This goes back to an issue dating back to version 132 and a previous issue.

Since version 132, if I go in and delete individual cookies via the "Settings", "Privacy and Security" "Cookies and Site Data" and "Manage Data", for any website I've visited, I am repeatedly asked to reenter my primary password. Even if the individual website cookies I delete are for websites that I do not have a password for.

Highly annoying and never used to happen until the version 132 update, and all subsequent updates.

Why does this happen and if it's intentional, is there some rationale for it?

Thanks,

Dan

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access to my email account. Is it possible to recover the password from before it was overwritten with a new one? I have no other way to get to my email, it was created long time ago and I had no backup email connected to it. You are my only hope to recover it- I checked all other options. Please help my case. Thank you for your time dear support grand master.

I was stupid enough to download Roboform Password manager, but it's just not for me. I was using Firefox password manager and would like to go back to it but I cannot delete Robo Form. I've tried disabling Roboform, but that doesn't work. Do I have to cancel Firefox in order to get rid of this nasty program?

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome just fine. Firefox simply won't allow me to login to certain websites that I was able to access using Firefox before. Anyone know why this is happening?

Hi, I sent an email with the question of, How can I change my Master password without loosing all my passwords and user Id's etc. I can't remember my Master password and I read where it said I would loose all of my info, so how do I delete my Master password or change it and not loose everything? Please, let me know, because I'm really having a hard time with this issue. Thank you very much, Faith

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not syncing. I thought sync server is slow or similar, but nothing happened after 2-3 hours.

I searched on Google and found that a password reset deletes everything.

Developers! Are you f*cking serious if you don't warn the users when they are doing password reset if that will delete everything?????? I f*cking can't believe that!

I lost hundreds of passwords and bookmarks. That is f*cking insane!

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.