I-Firefox Community Forum

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error code F7702-1003. Searched/read several FF articles/forum Qs - no help. did a "refresh FF" - no help. don't want to install Chrome (Google knows too much about me already). Netflix worked fine last night. Tried unchecking "play DRM controlled content" - FF(Netflix site) asked to enable DRM - clicked ok - reinstalled. no help. Hard reboot - no help. Still running a Win7 64-bit desktop OS - works fine.

HELP!! Thanks

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Firefox audio setting. The problem started only a week ago for firefox

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Hello,

Sorry if this is not the right place to report this, this is my first time and im lost between all these 3 different pages "Discussions/Support/Bugzilla".

The latest Firefox (v137.0) update for Windows 11 that I installed today broke something possibly related to DRM-protected content, at least for me. Now whenever I start streaming live sports, the video always plays in the lowest quality (possibly even lower than the lowest option available in the player, for some reason?).

I tried to restart my PC, clear the cookies for that streaming website, disable all my extensions, but same issue. On my other browsers everything works fine as always, so only Firefox got broken after this last update.

I have both of these options turned ON even before the update: - Use recommended performance settings (Hardware acceleration). - Play DRM-controlled content.

Why do I think it's related to DRM? Because I can now record and take a screenshot of the video, unlike before the update where it always turned into a black screen.

Help please!

Good day

Firefox was working fine till yesterday. No changes of any kind were made.

Firefox will no longer play any audio.

Audio plays just fine from every other browser and Windows test.

I have attempted and followed many variations of suggestions and still no sound. Been through permissions.

Any one have a silver bullet to get audio back?

Thanks

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease and expand the maps and if I open a street view I can use touch to move the field view around as it should be. The problem occurs is when I use my slim pen. Once I have used the slim pen to move a field or open a street view the touch capability stops working. I can still close the window and other things with the touch capability (system type functions), but within the browser it's disabled.

I have not noticed this occurring in any other web site or type. For example I can go to amazon and interchangeably use the pen and touch capability without issue.

I have tested this in Google Chrome and MS Edge and it does not disable the touch capability when I use the pen.

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It functions fine but bothers me enough that I've contacted support. I've opened it in safe/troubleshooting mode and the issue persists, and there in no issue on chrome. Any help would be appreciated, thanks ^_^.

First of all I'm doing my testing in:

AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds

I'm using jellyfin on web. And I listen to music on it, the problem I'm facing is... The moment I disconnect and reconnect my earbuds, the audio stops, the tab says "PLAYING" but no audio is played, I can press pause and play an infinite number of times but does not work UNTIL I reload the tab, then the audio comes back. Wouldn't be a big deal except for the fact everytime I have to reload, jellyfin does not save the current playlist so I have to create it again.

I tested this on the latest version of Microsoft Edge and it works with no problem there, I disconnect earbuds, audio stops, reconnect them and audio resumes, without even having to press play. The problem is something with firefox and the way it selects audio devices I guess?

I send a screenshot of firefox with the tab "PLAYING" but not actually doing it, and I send a logging file that I created using about:logging and the preset "Media playback", starting when I play media, disconnect bluetooth device, reconnect and can't hear anything

Logging file: https://pastebin.com/8CXn7bkv

If you need more info, please tell me. Greetings!

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bold text。There is a bug. Why does the Bilibili website not display the corresponding screen when I try to move to it? Speed playback cannot be used at all, and there’s also the issue of not being able to use fullscreen on Firefox. Are you forcing me to use another browser?

I've noticed that whenever I press ⌥⇧Space (option-shift-spacebar) in Firefox Developer Edition, it causes the page to refresh.

This behaviour seems to be consistent across devices.

Is there a way to change/disable this behaviour? It is very inconvenient, as it often causes me to accidentally trigger a page refresh when I type an em dash (`—`) in a text input (opt-shift-dash, and then type a space character after it, I'm very likely to hit opt-shift-space by mistake 🙈).

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

When I watch videos in full screen using Firefox browser, the taskbar at the bottom of the system still appears below.And it blocks some of the operation buttons, making it impossible for me to perform operations such as "fast forward", "pause", "volume control" while watching the video。 It seems that we haven't achieved true full screen display.

However, this situation does not occur in other browsers.

What's going on here?