I-Firefox Community Forum

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified is ZEUS.2020 Trojan. Click here to scan and clean via: d3av3500fes73a78mk0.mosgdefender.com This link doesn't work. So, how can I get this issue resolved? Any help would be appreciated. These pop up happen frequently one after the other. I appreciate any help solving this issue. Thank you, Tricia Hawkins

I received an email with the heading Mozilla Monitor listing my monthly Monitor report. Said I had 7 data breaches and asking me to click to resolve or click to view details. Is this a scam? Send answer to k.krukowski@comcast.net

Why doesn't my zen browser use enabled and working hiddify? Instead it shows my real IP address, not the VPN IP address on sites like "https://whatismyipaddress.com/". I am using Ubuntu 24.10.

I am unable to access my account because I no longer have access to the email address and phone number linked to it. I have forgotten the password, and I cannot recover the account through the usual methods. Please assist me in recovering my account. I can provide any additional information or verification needed to confirm my identity and ownership of the account. Thank you.

please help me with my account because I forgot to pot a email on my account then hacker change pot email on my account now I can't open my account because he change my password and email

How do I prevent any and all inline animations from autoplay? When I right-click the offending image there are options for "Play" and "Loop". I can stop the animation by unchecking "Loop" but I do not want it to play ever. I only want to see static images on a web page unless I initiate the animation.

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

Hello, Microsoft Defender apparently detected a trojan, located in the folders for the Firefox extension Malwarebytes Browserguard Trojan description: Trojan:Win32/Nibtse.c!tsk

Files: C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\funknkwf.default-release\storage\default\moz-extension+++e79e5938-419b-4a5b-b39a-e884d7347fb1\idb\2325712684IbDdB-FBiDl-eesgSatro.files\15301 C:\Users\[user]\AppData\Roaming\Mozilla\Firefox\Profiles\funknkwf.default-release\storage\default\moz-extension+++e79e5938-419b-4a5b-b39a-e884d7347fb1\idb\2325712684IbDdB-FBiDl-eesgSatro.files\15301->(ZStandard)

Is this a false positive?

Hi all,

I’m a longtime Mozilla supporter, and I really value the organization’s commitment to openness, transparency, and user-first principles. That’s why I was surprised to see that Mozilla continues to partner with AccuWeather, and I wanted to open a respectful conversation about it.

AccuWeather’s CEO, Barry Myers, has a long and well-documented history of lobbying for the privatization of weather data. Under his leadership, AccuWeather pushed for legislation like the National Weather Service Duties Act, which would have prevented the National Weather Service (NWS) from offering public forecasts if private companies like AccuWeather were already doing so. Critics including meteorologists and open-data advocates warned that this would effectively limit public access to life-saving weather information.

Myers was later nominated to head NOAA during the Trump administration, despite his deep ties to AccuWeather and multiple ethics concerns. To make matters worse, in the present day, we’re seeing reports that NOAA is being actively dismantled from within—through budget cuts, leadership changes, and political pressure that favor privatization. These efforts echo the same ideology AccuWeather has historically supported: turning essential, public-facing weather data into a for-profit model. This is especially alarming in a time of increasing climate instability, where equitable access to accurate forecasting should be a public right, not a premium service.

Given Mozilla’s dedication to transparency, public interest, and open access to information, I’m genuinely curious how this partnership with AccuWeather aligns with those values. Has this relationship been re-evaluated recently? Or are there specific factors that Mozilla considers when forming or continuing partnerships with companies whose practices may not reflect Mozilla’s core mission?

This isn’t meant to be combative—I really do want to understand the reasoning behind this decision, and whether the Mozilla community has discussed these concerns internally. I’d also welcome thoughts from other community members who may have more insight.

Thanks for reading.