PDF highlighter tool won't go away.

When I open a PDF in Firefox, a box covers the right half the page demonstrating the highlighter tool. It never leaves. It blocks half the page and prevents me from readi… (funda kabanzi)

When I open a PDF in Firefox, a box covers the right half the page demonstrating the highlighter tool. It never leaves. It blocks half the page and prevents me from reading and/or printing. Please help. It's making my work impossible.

Asked by Dahlia White 2 emasontweni adlule

New Browser Won't Sync

I just installed a Firefox browser on a new computer. I logged into the new browser and hit sync, but it didn't bring over new information. I manually synced both browser… (funda kabanzi)

I just installed a Firefox browser on a new computer. I logged into the new browser and hit sync, but it didn't bring over new information. I manually synced both browsers, restarted both computers, and logged out and logged back into both instances. My laptop still has all the passwords, bookmarks, etc. But the new desktop doesn't have any of it. I cannot uninstall and reinstall because they're work devices and technically I'm not allowed to have Firefox and had to get my tech friends to help me get a copy.

Asked by Kristie Bennett 2 izinyanga ezidlule

I don't want tabs to open in new windows

This is a new installation of Firefox. (Thank you, BTW). Whenever I try to open a new tab, a whole new window opens. It's making me crazy :-( In settings, I have thi… (funda kabanzi)

This is a new installation of Firefox. (Thank you, BTW). Whenever I try to open a new tab, a whole new window opens. It's making me crazy :-( In settings, I have this option checked: "Open links in tabs instead of new windows" But new windows are still opening. Thanks for your help!

Asked by rljpro 1 inyanga edlule

After sleep firefox does not restore window size

Whenever I start Firefox, with normally not more than a couple of tabs, do some work, then drink coffee, screensaver activates, and when I return, the window of Firefox i… (funda kabanzi)

Whenever I start Firefox, with normally not more than a couple of tabs, do some work, then drink coffee, screensaver activates, and when I return, the window of Firefox is suddenly (after the last update 133.0.3) is a very small one, left top corner of the screen. I read in the update descriptions, that this problem was supposed to be resolved in version 133.0.3, but present in version 133.0.0. Seems like for me that didn't work, I got it installed when updating. I went looking for others with similar issues, found a couple with tab problems, and also sometimes it's not a Firefox problem, but more a screensaver issue.

Some technical details: Windows 11 Pro (24H2, updated 1/1/2025, 26100.2605)

Asked by Arend 2 izinyanga ezidlule

Bookmarks Disappeared

On Galaxy 23 Ultra using Android 14 & Ui 6.1 w/ Firefox, my Bookmarks disappeared. How do I get them back? Tried about:profiles, but nothing comes up. Recently due s… (funda kabanzi)

On Galaxy 23 Ultra using Android 14 & Ui 6.1 w/ Firefox, my Bookmarks disappeared. How do I get them back? Tried about:profiles, but nothing comes up. Recently due screen going haywire, phone was reset & the shop left me with Google, which I hate. Have been things getting back to Firefox I've used for years. Not sure if lost then. Bookmarks screen/setup I get, must be Google's, because it's not like FF's. I have Samsung & Google backups, but didn't realize Bookmarks were not put in them. Phone & apps are kept updated. FYI if it matters: Due to storm damage, I'm without a computer that might help. Help, pls. I'd be very appreciative.

Asked by Vonna Zellner 3 emasontweni adlule

Paypal doesn't work on Firefox

Been having this issue for about a year. Paypal appears, recognizes me, then message "Something went wrong, return to Merchant" MAC OS 15.3.1 Firefox 136.0.1 I've… (funda kabanzi)

Been having this issue for about a year. Paypal appears, recognizes me, then message "Something went wrong, return to Merchant" MAC OS 15.3.1 Firefox 136.0.1

I've cleared cache. Paypal just says clear cache, they don't know Firefox. I see another person having this issue but don't see a resolution. I've posted in various help communities Not getting an answer. I assume there is a setting I have because I have no problems on Safari. I'm not sure I know how to disable extension or what extension might be causing this.

Asked by wwwoolf 1 isonto elidlule

Konto behalten -fake??

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten W… (funda kabanzi)

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

Asked by fischer.holger 4 emasontweni adlule

Last reply by Wesley Branton 3 emasontweni adlule

Can't sign in to Sydney and it won't accept my member ID either

I can't sign into Sydney and I don't have a password so it says use the member ID number and I use it and it still doesn't work and I don't use the first three letters I … (funda kabanzi)

I can't sign into Sydney and I don't have a password so it says use the member ID number and I use it and it still doesn't work and I don't use the first three letters I use the numbers after that but then I have tried the first three letters also and it still didn't work

Asked by Mr. Young 2 izinyanga ezidlule

Is there a *hit-simple TBird yet?

If I send mail to curly@stooges.com, it gets put in the curly@stooges.com mailbox -- created if it doesn't exist. If I get an email from curly@stooges.com, it gets put i… (funda kabanzi)

If I send mail to curly@stooges.com, it gets put in the curly@stooges.com mailbox -- created if it doesn't exist.

If I get an email from curly@stooges.com, it gets put in the curly@stooges.com mailbox -- created if it doesn't exist. If I reply, the reply gets put in the curly@stooges.com mailbox.

I have one and only one SMTP account. I have 1,000,001 POP accounts. Mailboxes and accounts have no relationship.

This is a serious question, not a joke.

Thanks -- Mark (frozen at version 102.7.1 until a *hit-simple TBird exists).

Asked by Mark Filipak 1 inyanga edlule

Last reply by Matt 2 emasontweni adlule

Shopping cart opening in a new tab

I have used Firefox for years, and especially since the ability to pin tabs was created. After this last update I experienced an issue on one website, which the tab is pi… (funda kabanzi)

I have used Firefox for years, and especially since the ability to pin tabs was created. After this last update I experienced an issue on one website, which the tab is pinned, that was not present before. After putting things into my shopping cart, I click on the shopping cart and if the original tab is pinned then the shopping cart opens in a new tab. Before this latest update Firefox was smarter than that.

Asked by Raoul D 1 inyanga edlule