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Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (funda kabanzi)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 6 izinyanga ezidlule

Last reply by Ana Patrícia Paquete 5 izinyanga ezidlule

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Tab crash errors

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then wi… (funda kabanzi)

I have just started to encounter Tab Crash errors in FireFox. FireFox usually loads with no problems and runs OK for several minutes, with several Tabs open; but then will start to reprot Tab Crash errors when trying to open new or already open pages. I have tried following the steps on the online support: using latest versions of Firefox and Windows drivers; checked for spyware and malware; opened Firefox in Troubleshooting mode - the errors still occur, even in Troubleshooting mode.

I have one submitted crash report; ID bp-39f08be2-f4d8-486f-87d5-b69ef0240607

very grateful for any help or advice

Gareth

Asked by Gareth Roberts 6 izinyanga ezidlule

Last reply by Gareth Roberts 6 izinyanga ezidlule

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Firefox update – lost passwords – no sign of firefox logins.json etc

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no … (funda kabanzi)

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Asked by captainuncertain 6 izinyanga ezidlule

Last reply by captainuncertain 6 izinyanga ezidlule

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Video in Firefox

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not n… (funda kabanzi)

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

Asked by Duane Loftus 6 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

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Hit counter no longer working in Firefox

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/ I have 3 such counters and have stopped working in the latest version of … (funda kabanzi)

I have used a free Hit Counter for many years that I got from https://www.freecounterstat.com/

I have 3 such counters and have stopped working in the latest version of Firefox on my desktop. They work with Firefox on my iPad and Android phone. They also work fine if I use the Edge Browser but I prefer using Firefox as I have for many years.

The embedded code is pretty simple, here it is for one of my counters... <a href="https://www.freecounterstat.com" title="visitor counter">Hit Counter for Financials</a> Can you help? Thanks, Bill T

Asked by billtag 6 izinyanga ezidlule

Last reply by billtag 6 izinyanga ezidlule

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firefox ate my history

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed perman… (funda kabanzi)

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed permanently on a single web address. this is the web address of a site that is in my toolbar. this site cannot be deleted from the history. this site cannot be deleted through the preferences menu. the same site shows in the history file as the only site visited in the past several months, even though i have not visited that site in the past several months. the browser does not show my browsing history. the browser does not create a browsing history. my history function is permanently broken.

help?

Asked by drollere 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Translate

How can I find or add the translate icon to the toolbar. I did a screenshot but can't see how to insert it. My tool bar has only a toggle reader icon and a favorites icon… (funda kabanzi)

How can I find or add the translate icon to the toolbar. I did a screenshot but can't see how to insert it. My tool bar has only a toggle reader icon and a favorites icon after the url in the address bar. translate does seem to work automatically on the first page of website, but then does not work on other tabs of the same website. screen shot added

Asked by forestshopkeeper 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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My browsing history in my sidebar is a day behind since I upgraded my Mac OS to Sonoma

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0. Now it seems that I have more than one problem since the upgrade. T… (funda kabanzi)

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

Asked by eperless 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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Chase Bank says my broweser is out of date

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did no… (funda kabanzi)

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did not I read several articles from FF users, I checked my User Agent Settings, they are correct. Called Chase, they said use Chrome as Firefox does not have the 'needed code' to work with Firefox. Been using Firefox with Chase for at least 5 years.

Please help, Thank you

Asked by Dr. DISK 6 izinyanga ezidlule

Last reply by Dr. DISK 6 izinyanga ezidlule

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DuckDuckGo Search not working any more ... on Firefox 126.0 ... the next day!

## Premise ## I only ask a question after I thoroughly and at my best knowledge tried various ways and also what I found in these forums an others. This is another weird … (funda kabanzi)

## Premise ## I only ask a question after I thoroughly and at my best knowledge tried various ways and also what I found in these forums an others. This is another weird one for me.

Firefox 126.0 on a Windows 10 22H2

Hi I have been using Firefox maybe for 20 years... and I noticed in the last possibly 5 years has started to have problems after problems. More like bothers and I am not the only one!

Problems with YouTube videos either not loading properly or no audio and so on, tamed down at present! At some point I stopped using it years ago, then got back to it, but since I did a series of different things/work via browsers, I now have some others set to do one task/work.

Firefox is not only the ;standard browser for 'browsing' and basic shopping.

Anyway, this time from yesterday, DuckDuckGo Search not working any more.

There have not been any Windows or Security updates yesterday.

Any other search add-on works fine, but DuckDuckGo.

What I did:

1. Restarted browser - the obvious one 2. I do not really need to clear Cookies as I use an add on that does it for me as soon as I close a tab or browser 3. Downloaded 126.0 and re-installed it on top 4. No new add-ons were installed, but IU also re-started with all add-ons off 5. Cleared history - everything 6. Internet is fine, reset it - just in case, but also tested on other devices and DuckDuckGo works fine 7. My security is not blocking anything

Has Firefox 126.0 had an heart attack overnight, meaning there is a bug that comes out in certain conditions?

I just get from DuckDuckGo: There was an error displaying the search results. Please try again.

Any other Search work, even the less known such as Qwant and Mojeek. No idea. I wasted so much time... again.

Thank you M

PS I may have missed other things I did try and I may amend this post or add posts, if I cannot edit.

Asked by Mozzed 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

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Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (funda kabanzi)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr 6 izinyanga ezidlule

Answered by TyDraniu 6 izinyanga ezidlule

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Extension appears to be corrupt

Hi, There many extensions such as: https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install: Installation aborted be… (funda kabanzi)

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Asked by Bob4K 7 izinyanga ezidlule

Answered by TyDraniu 7 izinyanga ezidlule

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Add shortcut button disappeared

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has c… (funda kabanzi)

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

Asked by Barbara D. 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

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My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here? … (funda kabanzi)

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

Asked by smerdja 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

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Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (funda kabanzi)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Asked by ltstar 6 izinyanga ezidlule

Answered by TyDraniu 6 izinyanga ezidlule

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Bing Maps causes firefox to crash

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash r… (funda kabanzi)

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash report , I always get "The debug symbols are missing for firefox. Please install firefox-dbg." but I can't find firefox-dbg to load

Asked by jones2347 6 izinyanga ezidlule

Answered by jones2347 6 izinyanga ezidlule

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Lost bookmarks after installing Windows

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is … (funda kabanzi)

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is synchronized), but instead of recovering all my bookmarks I got nothing. Empty bookmark box. What's worse, they were initially available on the mobile device, but they were also deleted there (both from the browser and from the smartphone). Firefox restored history, add-ons, but not bookmarks. Is there any way to recover these bookmarks?

Asked by macadr 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule