I-Firefox Community Forum

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes.

I also have a laptop (also Windows 10) which has an old Firefox 97.0.1 installation, and I'd like to make the same changes on this machine which I'm used to on the main computer. I copied my desktop profile to the laptop, to the same directory as its present profile, but when I rebooted Firefox the transferred profile wasn't recognised.

While doing the transfer I received error messages about some of the folders: Destination path too long. This despite the fact that the registry flag to accept extended paths is set to 1. I had to skip several folders in order to complete the transfer.

Could this be the reason why the new profile isn't being picked up? Or is it because the two Firefoxes are of different versions?

I'd be grateful for any thoughts. Many thanks.

items dragged to overflow menu pop back out, will not stay there - dunno how to fix this.

Hate the "puzzle piece." Involuntarily upgraded to 115.25.0esr and it lost all my bookmarks, addons, history. How do I know which profile was the most recent, before the update added a new profile? How do I find my addons from the previous version? history?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

I just installed 3 Add-ons Free Memory, Free Memory Button and Ramback but, apart from them showing on the Add-ons Manager, I can't find them let alone open them.................Does anyone know where they could be or what happened? Thanks in Advance

I find that my desktop browser firefox is very slow or doesn't work at all on a lot of websites like amazon or fortnine.

My internet connection and computer are not the issue: 270Mbps (wired connection) Processor AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz) Installed RAM 32.0 GB (31.1 GB usable) Graphics card NVIDIA GeForce RTX 4070 Ti SUPER (16 GB) Storage 3.58 TB of 10.92 TB used System type 64-bit operating system, x64-based processor (Windows 11)

My old PC and my mobile phone runs these website fine.

Sometimes the website will work for a moment, but stop and just load for ever after I open a new tab or clink a link. My task manager doesn't show any ethernet usage despite the tabs indicating they are trying to load. Refreshing the tabs does nothing and no matter how long I leave them they don't load. All my drivers, OS and programs are up to date. I have disabled my enhanced tracking protection and I don't have any adblockers. I have tried using the CMD "ipconfig -renew" and using ccleaner to clear out my cookies and cache but, nothing seems to have any lasting effect.

I am losing my mind trying to fix this. Why can I not browse the internet on my PC?

Any help on this would be amazing and much appreciated.

Sincerely, Calvin

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

I have no idea what is happening. Whenever I try to use youtube on firefox the site just freezes. I can still scroll up and down, but nothing that wasn't already loaded loads, I can't click on anything, and nothing except scrolling does anything.

The reload, home, and even screenshot buttons don't work in these frozen youtube tabs. The only way to do anything is to open a new tab and close the frozen youtube one.

Youtube is completely unusable because of this.

I turned off every single addon, I restarted firefox, I restarted the entire computer, I tried in a private tab. It still freezes every time.

I don't have a VPN, I do not have the problem on any other website (even other media-players), and I don't have a clue what is happening.

I do have youtube premium.

Any help would be appreciated. I need to watch stuff for my studies but I just can't

Operating system: Windows 11

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to always show when I start FF. When I need extra screen space, I would click the X and they'd disappear for that session. And when I was done, I'd click on View - Bookmarks they'd be reinstalled. And when I shut FF down and returned later, they'd be right there where I need them.

My question is, how do I get back to that setup?

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, it happens regularly with websites that do not conform to what you would consider Mainstream! THis is not the sites fault. YOU ARE CENSORING ON PURPOSE: IF YOU WOULD NOT; YOU COULD SIMPLY ADD A BUTTON for every site THAT ALLOWS USERS TO OVERRIDE YOUR OPINIONS: WHY IS THAT NOT HAPPENBING? Why can the user not override your decision? Has anyone ever asked you for "help" like that?

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.