Kukhonjiswa imibuzo ethegiwe:

Unexpected error upon attempting to sign in.

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end… (funda kabanzi)

A leak was detected on my account then Mozilla locked it. Every passwords were changed as I still got an "Email just returned" error upon trying to sign in, and now I end up with an "Unexpected error".

And to make sure that this has nothing to do with the plugins I have on my pc installation, I tried signing in on mobile phone as well. Same issue.

Open 1 1 104

Cannot get started with Mozilla VPN

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, i… (funda kabanzi)

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

Open 1 17

how do i logout of firefox

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox … (funda kabanzi)

bold text I am trying Firefox out and I want to sign out so that I'm forced to sign back in and verify that I have the right password How do I sign out from Firefox

Open 1 1 148

sign in

When I try to sign in to the browser, it sends me a codes, but nowhere to put it in. However, it does work for support.

Open 1 33

I can’t access my Firefox account

Hello, My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the… (funda kabanzi)

Hello,

My previous Firefox account under the email m**********i@*****ail.com has been locked. The message says it was locked due to a returned confirmation email, but the email is working fine now — I’m currently receiving emails from Firefox.

I’m unable to log into the old account to resolve the issue or change the email. I have since created a new account (this one), but I would like to recover access to the original account if possible.

Could you please help me unlock it or advise on the next steps?

Thank you.

Ikhiyiwe Okugcinwe kunqolobane 3 152

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (funda kabanzi)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Kusonjululiwe Okugcinwe kunqolobane 5 195

Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (funda kabanzi)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Okugcinwe kunqolobane 1 46

Cannot log into CloudFlare enabled websites

I cannot log into websites that use CloudFlare as their CDN. ChatGPT gave me a laundry list of things to check, and after exhausting that list, I decided that the great d… (funda kabanzi)

I cannot log into websites that use CloudFlare as their CDN. ChatGPT gave me a laundry list of things to check, and after exhausting that list, I decided that the great developers at Mozilla might be able to steer me in the right direction. Below is what ChatGPT suggested:

I asked:

> When trying to log into any resource that uses the CloudFlare CDN I get the following response: > > Icon for givewp.comgivewp.com > > Verify you are human by completing the action below. > givewp.com needs to review the security of your connection before proceeding. > Ray ID: 90067ba77ed70ff1 > Performance & security by Cloudflare > > After checking if I am human or not, the login proc fails with no error message and then just presents the captcha again. > > This only occurs when I attempt to login to resources that use the CloudFlare CDN. > > Is this a known issue with CloudFlare. If it is, is there a known solution to the issue?

ChatGPT replied:

> Experiencing a recurring CAPTCHA verification loop when attempting to access websites utilizing Cloudflare's security services is a known issue that can arise due to various factors. To address this problem, consider the following steps: > > Disable Browser Extensions: Certain browser extensions, particularly those related to privacy, security, or ad-blocking, may interfere with Cloudflare's verification process. Temporarily disable these extensions to determine if they are the cause. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Add-ons and themes". > Disable the relevant extensions. > > Clear Browser Cache and Cookies: Accumulated cache and cookies can sometimes lead to verification issues. Clearing them may resolve the problem. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Scroll to "Cookies and Site Data" and click "Clear Data". > > Update Your Browser: Ensure that your browser is up to date, as outdated versions may have compatibility issues with certain security features. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Help" > "About Firefox". > Firefox will check for updates and install them automatically. > > Check Browser Settings: Ensure that JavaScript is enabled and that your browser is configured to accept cookies, as disabling these can impede the verification process. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Ensure that "Enhanced Tracking Protection" is set to "Standard" and that cookies are enabled. > > Try Incognito or Private Browsing Mode: Accessing the website in incognito mode can help determine if the issue is related to browser settings or extensions, as this mode typically runs without extensions and uses default settings. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "New Private Window". > > Avoid Using VPNs or Proxies: Some VPNs or proxy servers can trigger security challenges. If you're using one, try disconnecting it to see if the issue persists. > > Check Your IP Address: Occasionally, certain IP addresses may be flagged by security systems. Restarting your router can assign a new IP address, potentially resolving the issue. > > Contact Website Support: If the problem continues, consider reaching out to the website's support team for further assistance. > > Implementing these steps should help resolve the CAPTCHA loop issue you're encountering. If the problem persists, it may be indicative of a more complex issue requiring further investigation.

Okugcinwe kunqolobane 3 199

Create profile

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that … (funda kabanzi)

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that anyway it gave me a code number and every time it asks me for the code number for my recovery number It doesn’t allow me to put it in where it says confirm a button that says confirm every time I go to click it. It’s not on so I’m utterly confused and I am don’t know where to get help. The bottom line is I need to get my account fixed so I can get my email back again. I lost it a couple years ago and I’ve been struggling ever since.

Ikhiyiwe Okugcinwe kunqolobane 1 71