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403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (funda kabanzi)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 2 izinyanga ezidlule

Last reply by richamerq 4 ezinsukwini ezidlule

Google Meet Screensharing stuns computer

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Sh… (funda kabanzi)

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Share screen. 3. Select "Use operating system settings" - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quitting Firefox. The computer should be restarted. Desired behaviour: The screensharing works normally.

Asked by ivanovdaniil082 2 izinyanga ezidlule

Last reply by ivanovdaniil082 2 izinyanga ezidlule

irritating banner on downloaded firefox pdf file

Hi, I have the following problem: when I open a downloaded firefox pdf file, a banner partly covers the text. I do not know how to remove the banner. See attached prints… (funda kabanzi)

Hi,

I have the following problem: when I open a downloaded firefox pdf file, a banner partly covers the text. I do not know how to remove the banner. See attached printscreen.

I hope you can help me!

Best regards, Els Willems

Asked by elsware 2 izinyanga ezidlule

Windows Randomly Can't Be Clicked Mac OS

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent … (funda kabanzi)

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent versions, the Mac, Firefox, etc. Randomly the windows will all show as they're not active and I'm not able to make any of them active. I can't click links, I can't exit out using the mouse, but hiting enter on the exit prompt will work. Have you seen this before? Do you know what is causing it or how to fix?

Asked by penndalton 2 izinyanga ezidlule

Last reply by markwarner22 2 izinyanga ezidlule

Really, really high use of hardware (memory and cpu)

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows … (funda kabanzi)

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows 11 24 H2

Asked by Erfan Mohebali 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Uploading to YouTube fails

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously… (funda kabanzi)

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Asked by Stuart 2 izinyanga ezidlule

Confused

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get li… (funda kabanzi)

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get links to open when I click on them and even if I right click on them nothing happens

Asked by kdotsey 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

Can't access some sites

I'm getting the following with some websites since the most recent firefox update. It happens with outlook mail, facebook and my bank (and others) all of which I would ex… (funda kabanzi)

I'm getting the following with some websites since the most recent firefox update. It happens with outlook mail, facebook and my bank (and others) all of which I would expect to be up to date.. Secure Connection Failed

An error occurred during a connection to outlook.live.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Joseph 2 izinyanga ezidlule

Some add-ons need re-enabling after every start

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the appli… (funda kabanzi)

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

Asked by bdns1 2 izinyanga ezidlule

Last reply by bdns1 2 emasontweni adlule

Uploading videos to YouTube blocked

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously… (funda kabanzi)

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Asked by Stuart 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Firefox won't open on non-admin account, Mac OS

I can open Firefox and it works fine on my (admin) user account, as it has for years. Starting today, when my wife is logged in on her account/user on the Mac, when tryi… (funda kabanzi)

I can open Firefox and it works fine on my (admin) user account, as it has for years.

Starting today, when my wife is logged in on her account/user on the Mac, when trying to open Firefox there is a prompt "Firefox is trying to install a new helper tool" and requests the admin name and password. I authorized yes to install the helper tool, and then the Firefox icon bounces on the dock indefinitely and Firefox is "not responding" and never opens. If I force quit and try again, I get the same prompt to install the helper tool and the cycle begins again.

I think this started after I updated a BitWarden extension on Firefox on my wife's account, but not sure if that is what provoked the problem. The same Bitwarden extension exists on Firefox on the admin account, and that Firefox works fine.

What I have tried so far: Shut down all BitWarden apps. Refreshed Firefox on the admin account - which deletes the BitWarden extension. Moved Firefox to the trash. Restart the computer. Re-install Firefox from the admin account (Firefox again works just fine when admin is the user). But Firefox still does not work when another user (my wife) is on her account - same issue with asking to install a helper tool and Firefox never opens.

Hardware: MacBook Air M2, Seqouia 15.1

Any help is much appreciated.

Asked by evans.jeffreya 2 izinyanga ezidlule

Interactive plots not showing

Hi guys. I'm running on Windows 10 Enterprise 22H2, build 19045.5011. Since the latest Firefox update (current version 132.0.2, 64-bit) I'm unable to use Plotly interacti… (funda kabanzi)

Hi guys. I'm running on Windows 10 Enterprise 22H2, build 19045.5011. Since the latest Firefox update (current version 132.0.2, 64-bit) I'm unable to use Plotly interactive plots - they just appear as blank boxes. I've tried other browsers and everything works there. I can also see that there are several threads on GitHub regarding this error - unfortunately, none of the solutions I've seen apply to my case.

Any ideas how to fix this? I really like FF, but I am forced to switch for now. Wouldn't like this switch to be permanent.

Asked by Artem 2 izinyanga ezidlule

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (funda kabanzi)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 2 izinyanga ezidlule

Last reply by Kiki 2 izinyanga ezidlule

Firefox opens to the width of the leftmost monitor (on Gnome)

I am running Firefox 132.0.2 on Pop_OS, using Gnome. I have a dual monitor setup, with my leftmost monitor being a 1080p set as portrait, and my main being a 4K set as la… (funda kabanzi)

I am running Firefox 132.0.2 on Pop_OS, using Gnome. I have a dual monitor setup, with my leftmost monitor being a 1080p set as portrait, and my main being a 4K set as landscape.

Every time I open Firefox, the window is exactly 1080 pixels large, no matter what I do. I can of course resize it, but it's frustrating having to do that every time.

If I tell Gnome that my secondary monitor is on the RIGHT side of my primary, everything works perfectly: Firefox stays the size it is when I close it.

It seems that Firefox uses my leftmost monitor's size to determine the maximum windows width, and even overwrites my xulsettings.json every time I close it.

I tried different builds, and even different forks suck as librewolf: no difference. I can´t of course change the position of how my monitors are placed on my desk.

Any ideas?

Asked by stilgar1337 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Firefox some video playback very choppy (single frame every n seconds)

Hey all, After a fresh windows install I ran in to an issue where Firefox has issues playing back videos. It is most noticeable on Reddit, but other video sites that are… (funda kabanzi)

Hey all,

After a fresh windows install I ran in to an issue where Firefox has issues playing back videos. It is most noticeable on Reddit, but other video sites that are not Youtube (for some reason Youtube videos, even when embedded in Reddit) have the same issue.

What happens is: a video shows the first frame. I press play and it plays at an extremely low rate 1 frame every few seconds, I can't really tell whether it goes from frame 1 to 2, but it definitely does not go from 1 to 1+(time past * frame rate). Another symptom that seems to be reddit embedded video specific is that after some time it says "video not available."

Videos do play for a very short while after rebooting, and clearing cookies also seems to help, however after some time even clearing cookies has the video stopping again.

I ran the profiler for media on a completely fresh profile with no addins. I found a video, started the profiler and pressed play. I let it run for 2 frame changes and after that I stopped the profiler. I'm not able to really interpret what is going on, but I hope that someone can.

https://share.firefox.dev/4eKL4PT

I've shared device/troubleshooting info.

Windows and Firefox are installed on a 1TB Samsung Evo 970, which I think may be the only relevant bit of info that's not in there.

If there is any other info that I can provide I am happy to do so.

Asked by alex379 2 izinyanga ezidlule

downloads

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads… (funda kabanzi)

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads in a new tab without asking and downloads them to the default folder. This is an inconvenience for me. Thank you for your attention

Asked by menjapa 2 izinyanga ezidlule

Last reply by markwarner22 2 izinyanga ezidlule

  • Kusonjululiwe

lost my synced open tabs

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process… (funda kabanzi)

Hi, A few weeks ago, I wanted to sync my open Firefox tabs between my old laptop and my new one. I signed in to my Mozilla account on both computers, and the sync process worked just fine. For weeks, my synced tabs appeared in my Firefox sidebar on my new laptop, and all was good. However, the other day, I had to restart my computer a few times, and when I open Firefox again, my synced tabs were gone. On my Mozilla account page, it still says that I am signed in to my old laptop. How can I see my synced tabs again? Thank you very much for your help!

Asked by alanadoty 2 izinyanga ezidlule

Answered by alanadoty 2 izinyanga ezidlule

Blocking Pop-ups on Meredith Dotdash websites

Is there a way to block pop-ups on Meredith Dotdash websites, e,g. seriouseats.com, foodandwine.com, etc. Please see attachments … (funda kabanzi)

Is there a way to block pop-ups on Meredith Dotdash websites, e,g. seriouseats.com, foodandwine.com, etc. Please see attachments

Asked by Keisaiguy 2 izinyanga ezidlule

Last reply by markwarner22 2 izinyanga ezidlule