I-Firefox Community Forum

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had no idea about your rules about keys and if I restet my password all of my synchronization will be gone. I am using the same device that I had for 4 years, but I did a factory reset. Please take my data, I don't care about privacy and everything I just want to get my passwords and bookmarks that I had for almost 10 years. I beg you. You are my only hope to restore it. Please. I had so many passwords synch on my firefox account. I dont have any physical copy of those passwords. If they are gone I don't know what to do. Please help me.

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

hey, trying to install an unsigned extension in ff dev edition (i disabled xpinstall.signatures.required) but apparently i need a gecko id to do it, as currently when installing the zipped extension i get error "this addon could not be installed because it appears to be corrupt". does anyone know how to find the gecko id i need to use? the place i got the files from is https://github.com/DavidBuchanan314/Turbo-Recadmiumator , and here is the link to the zip im trying to sign: https://mega.nz/file/EAEX2YQY#HSheD7exHjy1WfEc7dxcmnZ99H7-Gr9fbHePT6cabgc . thanks for any & all help!

For some reason, command-n doesn't generate a new window in Firefox (131b) on Mac (Sequoia). I have to click on the icon in the Dock to generate a new window. Command-n WORKS when I have an existing window but fails when I have no windows open. Truly bizarre. I've looked on forums (fora) and various help pages etc but no joy. any help appreciated E

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, on a totally different site. I can't even remove these suggestions or add new ones. When I used Vivaldi, it'd learn what I insert (even if it'd end up suggesting tens and tens of options), while Firefox doesn't learn at all.

For sake of an example, let's say that the word I use every day in this field is XYZ. Not even once was it suggested to me, I've only ever gotten the two in the screenshot below instead. And I can't remove them using the Delete key as some other article suggested.

Speaking of which, I just noticed the same thing happen to the subject line in this form 🙃

Until recently I have been able to select where my bookmarks are saved. I have a large number of folders to keep my bookmarks organized by subject. Recently I no longer have the option to select where a bookmark is saved. Is it possible to fix this prolem?

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting to autocomplete a URL ending in .com, a feature I use quite frequently). It is only in Firefox that this happens, no other browser or program is doing this. I have uninstalled Firefox using AppCleaner, downloaded a new copy of Firefox 131.0 and reinstalled without any change in this behavior. Any ideas on what I can do to stop this so Control+Return only autocompletes a URL again?

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Hello,

since recently, I can't login to any of Protonmail products. Going to their website gives me 400 bad request (Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.). I also can't log in to their Firefox extentions anymore. It used to work before without any problems. And I don't have any problems on other browsers, so I assume it has to have something to do with Firefox. I tried to clear the cache and reinstall Firefox, but it doesn't help. Any idea about how can I fix this? Thank you!

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address bar. Sometimes, changing the URL from "google.com" to "google.co.uk" or vice versa causes the site to load, but not always, and with Google maps, sometimes the site partially loads - e.g. satellite view and some icons missing. I have never seen this on Firefox with non-Google sites, nor on Chrome/Edge with Google sites. I have tried the other suggestions here, such as disabling anti-virus, clearing proxy (not that I use one anyway) etc, and clearing the DNS and HTTP caches, to no avail. I have no relevant extensions. What is particularly strange is that when a URL is not loading, if I open Chrome and type in that same URL, it will load immediately there and also immediately in Firefox (sometimes needing a refresh). I have seen other reports online of similar issues in recent weeks from other users, which makes me feel that it may be related to a recent Firefox update.

I subscribe to a site that posts instructional videos. I used to be able to access this site through Firefox, but now, although I can sign in, the videos don't load.

I thought it might be because I started using a Password Manager (1Password) which has a browser extension. But the problem persists in Firefox even when I turn that browser extension off. I have tried clearing the cache, updating Firefox, restarting my computer. Nothing works. Finally I downloaded Google Chrome, and I was able to access the videos through that (even when I added the 1Password browser extension to Chrome).

I would prefer to keep Firefox as my default browser, but I'm not going to be able to if this problem can't get fixed. Could you help?

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

The font for the search results has changed to one that is hard to read. I'd like to change it back, changing the font in settings back to default doesn't seem to change it. The other parts of the search results not circled are fine and unaffected.

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Please can you tell me how to stop Firefox opening multiple browser pages as I work. As in, when I go from one email address to another, Firefox just opens page after new page causing a lot of confusion.

Please, can you explain - in an easy way - how to stop this. Sometimes there are more than 10 browser pages open. I have a Dell Inspiron with Windows 11. Thank you for any help.

Hi I was wondering why Firefox uses so many instances just to run one tab? I keep lagging when I use this browser, and when I check Task Manager, it says its running up to 13 instances. I've had this happen when I've been actively using Firefox, watching videos on Firefox, and even just having one new tab open while I'm doing nothing else on my computer, and it still runs between 7 and 15 instances.

Before writing this question, I searched the already asked questions on Firefox and found someone having almost the same problem as me, only instead of all instances being grouped up (like mine), theirs wasn't. When I tried to follow someones fix to the problem, I soon found out that this was for an old version, and their instructions included an option that my up-to-date version didn't have anymore.

In conclusion, I'm having a problem where Firefox is running too many instances, and all of the answers to other peoples questions are out of date. Thanks!

I have tried to log into my google accounts on the browser, but everytime I press the sign in button on the google homepage, it takes me to google's "clear cache" website. However, signing in works normally on a private window. I have tried clearing my cache multiple times and it keeps taking me back to the cache page.