I-Firefox Community Forum

Hello, I am contacting you about the non-functioning sound of some websites. It is manifested as if Firefox does not perceive that the page is playing sound at all. For example, YouTube works as it should, but Instagram is completely without sound.

raymond_j_markiewicz@hotmail.com raymond_j_markiewicz Question owner Today at 9:21 PM

Dear Jim,

I needed to go to sleep at 3am last night to rise for a 12 noon Christmas day dinner. So I am back now.

I have not been able to drag a picture into the text of an email message.

I mark the point of insert with the cursor, go to Insert menu, select the attach picture, and it ends up at the top of the email outside my message. When I try to drag the picture into the text area, a mat covers the text area instructing to insert it here. When I release it on the hotspot, the matted area goes blank and I receive a menu message "The following files couldn't be attached: "filename.jpg". Please try again later."

I seem to be doing everything correctly. I was able to do this some time in the past.

I am wondering if the problem has to do with a memory cache problem. Do I have too many 2000 blocked emails. Maybe a security problem not allowing the attachment?

Ray (:-)

For about 2 weeks now, the audio volume on youtube videos fluctuates up and down. The volume starts off low when a person starts to talk. For example, when the person in the video starts to talk, their voice volume is very low then within a second or two, the volume rises to normal as they talk. When they finish a sentence and start a new one (when there is a short pause in the audio) their voice is again at a very low volume, rising to normal in a second or two. This repeats as they speak throughout the entire video. This is not specific to any youtube video or youtube channel, it happens on all youtube videos. I have tried updating all audio drivers in Windows 11 - no improvement. I have tried rebooting the computer - no improvement Firefox is up to date, version 133.0 I have tried watching the same videos using Chrome and I do not have this problem.

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play. I have been talking with Thinkific and we've gone through all the videos of yours and theirs - the settings, checked my updates and nothing works. I have no trouble on my laptop or my Iphone using firefox on laptop just on my desktop LENOVO.

I checked my set up that is on the laptop and made it exactly the same on my desktop but STILL to no avail. The videos will simply NOT play!

Would you please help me?

I have Windows 10 and currently have auto updates so I am up to date with your updates. I just can't imagine what it could be that's stopping the videos from playing? They played perfectly for three years! I have not put any new apps or programs on my computer either.

Thank you, Claire

I'm facing an issue where videos on various websites do not load properly when I'm using Mozilla VPN. The issue is happening on platforms like YouTube and streaming services. The videos either don’t start, or they buffer endlessly, even though the internet connection is stable. This issue only happens when the VPN is turned on, and the videos work fine when the VPN is off.

I’ve tried troubleshooting by disabling the VPN and clearing my browser cache, but the problem persists.

Could anyone provide a solution or explain why this is happening? Any help is appreciated!

URL for reference: https://allofinsta.com/aesthetic-bio-for-instagram/

Thank you in advance!

Hello,

I am a new firefox user and would like to use it 100%, but have been running into a few bugs. This one I have been unable to find this issue myself, so thought I would ask here. I use Qobuz to stream hi-res music up to 24bit/ 192kHz. Some albums do not have sound at that resolution. The file will load and timer shows the song is playing, but there is no audio. I can change the setting to stream at 16bit/44.1kHz and then I get audio. Again, this does not occur with all albums, some will stream at hi-res and some will not. An interesting note: the same file with no audio at hi-res on firefox will have audio at same resolution setting on chrome. The only thing I can think of is chrome is reducing resolution in the background, or maybe a DRM issue? I do have "Play DRM-controlled content" checked in firefox settings.

p.s. I am aware that streaming music through a browser is not necessarily the best way to listen to hi-res music, and my ears may, or may not hear the difference between the 16bit and 24bit. However, the issue is the functionality, or lack of.

Thank you in advance for any insight.

If if I'm watching a video on a site like Youtube or facebook, when I scroll away, a small window of it automatically opens in the lower corner of my screen. How can I stop this. When I scroll away I d like it to just stop the video.

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks