I-Firefox Community Forum

whenever i scroll trough a website in firefox, the ewperience is very laggy, feels like its 15fps. i have done basic things like disabling hardware acceleration, smooth smooth scrolling.

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manager and manually "end task" before I can watch youtube videos again ... until an hour later, or lucky a day later, the same drama unfolds. I run the newest version of each, Firefox and Windows 11. No new extensions or plugins have been added recently. What is to do here? I'm since Netscape on this route and would hate to switch to another browser... :-) Thanks in advance!

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Hello, today I have set up a new account for work and I have trouble signing in. Actually, I manage to sign in, however I am then shown the screen which gives me the option to create account recovery key and the browser freezes completely. I am unable to click on anything, the only option is to go to the Task Manager and kill the program there. Then, when I open Firefox again, I am not signed in (even thought I recieve the email about a new sign-in to mozilla) and have to try the process again, only to experience the freezing browser again. How can I solve this or troubleshoot? I have Win11, my broser is supposedly up-to-date. Thank you! Anna

A couple days ago, some weird issues have started:

• All my bookmarks are gone
• Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
• Similarly, right clicking to open a menu (such as "Save Image") also does not work
• Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.

Even with just 1 tab open, Firefox is killing my laptop battery.

Win 11 PC laptop.

In background, it is using 40% to 50% of the laptop battery. I need much better performance from it. I have already turned off any settings I can find regarding Firefox's background functions. When I quit Firefox I want it completely off.

How can I do that?

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

I can complete the sign in and enter my password, and then I get a spinning wheel and can no longer click on the tabs or minimize the window. I have to force close it and it shows as not signed it. I've also tried signing in using my phone and the QR code, same thing. This happens with or without 2FA, I turned it off and the issue persists. Everything else about the browser works completely but I can't sync across devices without the Mozilla login working.

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

By addressing the problem that I have typed above. Why for over a year have I been getting 'Firefox not responding' message? I then have to start again every time. Thanks

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac shows "FirefoxCP Isolated Web Content" using an insane amount of resources, multiple instances of 101% load on my late 2023 MacBook Pro (M3 chip).

Any ideas?