I-Firefox Community Forum

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not work. I have tried several authentication apps but i am always returned with the same error message whenever i enter in my code. "Invalid two-step authentication code". Is their a fix to this, so far i tried using google authenticator and DuoMoblile. Thanks

Hi everyone,

I looked on multiple forums but can't find an answer.

I am trying to setup 2 way authentication for the Mozilla extensions account. But i can't get past the "Confirm backup authentication code" part.

I get the error:

"There was a problem confirming your backup authentication code"

Here is the codes that i got (can be public because it's expired and i left 2 of them out):

w1bycwwp6w eym2bx8yaj wh5h7c77qv s3snv0ez0x 9aveb72jw1 x8d3rzedah

So i copy just one of them, and i get the error.

• No im not copying all of them, just one
• No i don't have spaces in there
• No there is no capitals or anything in there or caps (im copy pasting).

It's very odd and i can't upload my application.

Please advice. Anyone have some idea?

Thank you in advance!

Hello, On March 1, I worked with the Mozilla help team to create a recovery key. Now that I need it, it says it is an MS Dos executable file, and that I can't run that file on my computer. I have tried a few workarounds from google, but really I just need my recovery key. I thought maybe this was because wordpress is no longer available on Windows PCs but I can't open it in word either, it just keeps saying it's an MS Dos executable file.

I really need the recovery key because I can't access anything on one of my computers. Can you assist?

Thank you Frances

Dear,

i opened my firefox and found my self logged out automaticly

and when am trying to login and enter the activation code sent to my email i recieve this msg

You’ve tried too many times. Please try again ⁨in 5 minutes⁩.