Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (funda kabanzi)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (funda kabanzi)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Asked by howard.abrams 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (funda kabanzi)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Asked by carmanone 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

problem with apple tv on firefox on imac running OS catalina

we have 2 imacs here: imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site r… (funda kabanzi)

we have 2 imacs here:

imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site remains unresponsive to input.

imac B is runnning OS Sonoma and firefox is shown as up to date running v 130.01. There is no problem with the apple tv site, which responds to input.

So: why can't I update firefox to the latest version on imac A and why is the apple tv website unresponsive when it works on imac B running an older OS?

Asked by niles4k 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (funda kabanzi)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 7 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Google sites crash Firefox tabs

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon. … (funda kabanzi)

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Asked by Adam Bassett 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Kusonjululiwe

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (funda kabanzi)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 3 emasontweni adlule

Answered by Steve's Firefox 3 emasontweni adlule

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (funda kabanzi)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (funda kabanzi)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Tabs constantly crashing

hello all, I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. I… (funda kabanzi)

hello all,

I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. It's making Firefox unusable.

I know my desktop is old and my OS is considered obsolete, but still, I'm a fan of Firefox and want it to work. I'm running OS 10.13.6 (which I can no longer update) on a iMac mid-2011.

Any advice much appreciated.

Asked by 4ymvvtfcxs 5 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox will not Open on MacOS Version 14.6.1

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App. When I click on the icon the dot below shows that its active, but no windows appe… (funda kabanzi)

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

Asked by Existents 8 izinyanga ezidlule

Last reply by jonzn4SUSE 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (funda kabanzi)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

Command ` stopped working

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu. Has this function been deleted? Can… (funda kabanzi)

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

Asked by Etnier 2 iminyaka edlule

Last reply by irma.soler 1 unyaka odlule

  • Okugcinwe kunqolobane

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (funda kabanzi)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 2 iminyaka edlule

Last reply by Sabine 2 iminyaka edlule

Firefox doesn’t work AT ALL

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my co… (funda kabanzi)

All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.

Asked by Boushi 3 emasontweni adlule

Last reply by Mutaz Awad 2 emasontweni adlule