Kukhonjiswa imibuzo ethegiwe:

Need Human Support. Is that possible?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the t… (funda kabanzi)

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

Okugcinwe kunqolobane 7 324

Can't setup Dropbox in Firefox

I tried to Connect Dropbox to my desktop, but the page would not load. Chrome has no problem loading the page. Could someone please let me know if they have the same pr… (funda kabanzi)

I tried to Connect Dropbox to my desktop, but the page would not load.

Chrome has no problem loading the page.

Could someone please let me know if they have the same problem

Solved Okugcinwe kunqolobane 3 324

Long delays with HAProxy

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, … (funda kabanzi)

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Solved Locked Okugcinwe kunqolobane 4 323

Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with t… (funda kabanzi)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Solved Okugcinwe kunqolobane 4 323

YouTube is very unstable and laggy all the time for the past month even with AdBlocker disabled.

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading … (funda kabanzi)

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading speed of the website and the videos themselves increase dramatically. And eventually it becomes unusable:

  • Scrolling feels like the website is running at 30 fps
  • The videos take several seconds to load
  • It also takes multiple seconds to catch up when you select a specific moment of the video

The only solution so far has been restarting Firefox entirely, just close and open and pray. Then the problem comes back after some time.

Solutions I Tried:

  • Disabling AdBlock (didn't work)
  • Enabling Hardware Acceleration at all time (didn't work)
  • Uninstalling unwanted Extenstions (didn't work)

All of these problems disappear when using Chrome or Edge.

Okugcinwe kunqolobane 2 316

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (funda kabanzi)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Okugcinwe kunqolobane 8 302

I can't make a payment on Paypal using Firefox

I have FF 50.1.0,and for some time,I have had problems making payments using Paypal. Everything goes fine until I click to submit payment on the Paypal site,and the page … (funda kabanzi)

I have FF 50.1.0,and for some time,I have had problems making payments using Paypal. Everything goes fine until I click to submit payment on the Paypal site,and the page freezes. This just happened today when I tried to make a donation to a local charity. I then made the donation in my Aviator browser with no issues. This has been an ongoing issue with FF for several versions.

Okugcinwe kunqolobane 2 296

Media playback choppy + browser laggy on a Macbook Pro with M3 chip

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications. I find t… (funda kabanzi)

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

Okugcinwe kunqolobane 1 284

responding to an email about crashing

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023… (funda kabanzi)

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

Locked Okugcinwe kunqolobane 1 276

firefox intermitent flickering

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics) Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics) Have noticed only … (funda kabanzi)

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics)

Firefox on new laptop windows 11. (AMD Ryzen 7 5800HS with Radeon Graphics)

Have noticed only when i use Firefox i get intermittent flickering on the screen. It does not effect browsing, though it has frozen on a couple of occasions. I don't know if that is connected or just something else.

I have tried two trouble shoot 'fixes' i found whilst looking for a solution and neither have worked.

1 - turning off recommended performance settings and hardware acceleration. 1b - turning hardware acceleration back on.

2 - checking in troubleshoot mode to see if it's an extension. Flickering happened in troubleshoot mode too.

Okugcinwe kunqolobane 5 267

tabs still crashing.

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video a… (funda kabanzi)

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video and before i can return to my home page, the tab crashes. This browser has gotten worse rather than improving.

Okugcinwe kunqolobane 4 266

Wifi Repeater suddenly refused access after one month

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T. Recently, I began successfully acc… (funda kabanzi)

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Solved Okugcinwe kunqolobane 4 264

program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (funda kabanzi)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Solved Okugcinwe kunqolobane 2 257

Help me get rid of overlapping lines and wors in my emails , especially incoming.

Lines overlapping, words overlapping, in incoming email. Also outgoing email, the first letter typed is 50% or less in size than the rest and the dictionary does not dete… (funda kabanzi)

Lines overlapping, words overlapping, in incoming email. Also outgoing email, the first letter typed is 50% or less in size than the rest and the dictionary does not detect the first small letter, therefore it prompts that it is misspelled. Hep !!!!!

[email removed]

Okugcinwe kunqolobane 2 256

Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (funda kabanzi)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Solved Locked Okugcinwe kunqolobane 8 254

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (funda kabanzi)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Okugcinwe kunqolobane 5 247

The address wasn’t understood (webpack)

Please excuse me if I miss any details.... this is my third time trying to submit this issue. I will just skip to the meat of it this time. I'm getting this error while … (funda kabanzi)

Please excuse me if I miss any details.... this is my third time trying to submit this issue.

I will just skip to the meat of it this time. I'm getting this error while working from my localhost. I have been working on a personal project for years with this set up with no issues until today. I can no longer click on the errors in the console log and be directed to the Debugger tab. When I click on errors, nothing happens. If I try to open them in a New Tab, I get the error below:


The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (webpack) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.


I have also noticed firefox does not even load all the files until I refresh it at least twice. Even when it is all loaded properly, the error persists.

I have tried: - restarting firefox - restarting my computer - clearing ALL cache and cookies - running firefox in safe mode - disabling all add ons - disabling performance mode (was already off) - checking network.protocol-handler.external.javascript = false (it is)

Let me know if there is any other information I can provide. I really dislike having to work in chrome for this so I hope I can find a solution as soon as possible.

Solved Okugcinwe kunqolobane 3 232

Truncated printer list

Whenever I try to print something in Firefox my printer list only shows the last half of the network address, excluding the critical make and model number of the printers… (funda kabanzi)

Whenever I try to print something in Firefox my printer list only shows the last half of the network address, excluding the critical make and model number of the printers. Because of this, it's very difficult to determine which printer is which from the list.

Solved Okugcinwe kunqolobane 2 228

One year later Firefox still reports bogus location. Today it says I am in Tok Alaska, but Im actually in Banff Canada 1300 miles as the crow flies from where it thinks I am.

Over the last year I have uninstalled FF removed settings then reinstalled from scratch. Its been over a year now and FF never can pin point where I am at. Today it say… (funda kabanzi)

Over the last year I have uninstalled FF removed settings then reinstalled from scratch. Its been over a year now and FF never can pin point where I am at. Today it says I am 1300+ miles from where I am. I really don't want to go back to using Chrome but it appears I will have to as it normally has my exact position. I travel for 6 months of the year and have 3 internet connections shared via an internal WiFi that I use 99% of the time. They are connected via Starlink, GoogleFi (T-Mobile) and AT&T SIMs. I have a SSID with the _nomap suffix and that fixes Chrome but FF NEVER seems to know where I am, no matter how many times I clear the browsing data. I really don't want to go back to Chrome, but I cannot do my work if FF thinks I am somewhere else all the time. Geez, If only there was an addon or extension that would override FF location so I could tell it where I am. I'm in FF Hell. -Bill

Okugcinwe kunqolobane 6 228

Wont load Death Records

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a … (funda kabanzi)

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

Solved Okugcinwe kunqolobane 12 224