Kukhonjiswa imibuzo ethegiwe:

Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (funda kabanzi)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Open 10 1 312

Address Bar

My address bar disappeared. I can get it back by hitting F10 but it doesn't stay. How can I get it back and keep it? When I go to the Customize Toolbar setting, the ad… (funda kabanzi)

My address bar disappeared. I can get it back by hitting F10 but it doesn't stay. How can I get it back and keep it? When I go to the Customize Toolbar setting, the address bar is not there.

Kusonjululiwe 1 296

quick find destroys my game

quick find, aka shift-7 sucks, not to be mean but when i try to type in my game im making it comes up as quick find, im using scratch and im making a calculator, please h… (funda kabanzi)

quick find, aka shift-7 sucks, not to be mean but when i try to type in my game im making it comes up as quick find, im using scratch and im making a calculator, please help me find out how to de-activate it.

Open 1 291

Edit e-mail

How do I edit my e-mail address to a new one? I have to change all my accounts due to my current e-mail provider retiring their domain and switching to a new one. … (funda kabanzi)

How do I edit my e-mail address to a new one? I have to change all my accounts due to my current e-mail provider retiring their domain and switching to a new one.

Open 1 285

Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (funda kabanzi)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

Ikhiyiwe 1 273

Why has the latest update done away with animated favicons? They worked on the previous version and I like them.

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to r… (funda kabanzi)

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

Open 3 269

My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd l… (funda kabanzi)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

Ikhiyiwe 1 266

I cannot log in Firefox account. It says I have to log out to log into my account

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device lo… (funda kabanzi)

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Open 6 257

Stop asking to save passwords

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how… (funda kabanzi)

I want to stop Firefox from asking to save passwords. In settings/passwords the checkbox is checked but greyed out, so I cannot uncheck it. Why is it greyed out and how can I stop Firefox from asking to save every password?

Open 1 256

autofill on website forms/Login not working anymore.

FF 147.0.1 (64-bit) Linux mint 22.3 Hi everyone, for some time (~2weeks) I have the issue that I don't get any autofill-information in login screens. I checked the relev… (funda kabanzi)

FF 147.0.1 (64-bit) Linux mint 22.3

Hi everyone, for some time (~2weeks) I have the issue that I don't get any autofill-information in login screens.

I checked the relevant settings/passwords/"Fill usernames and passwords automatically" (OK) I deleted my ff profile and reinstalled ff. (whereas here it worded briefly) I disabled all plugins (only have "uBlock Origin" running at the moment)

I'm pretty puzzled, does anyone have any ideas? Best, Stefan

Open 3 250

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (funda kabanzi)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Kusonjululiwe 7 238

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newtab… (funda kabanzi)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

Open 12 236

Translating

How can I control which languages are default in the translate tab module thing? It always comes up with "Translate from Spanish, To English". And I have to manually choo… (funda kabanzi)

How can I control which languages are default in the translate tab module thing?

It always comes up with "Translate from Spanish, To English". And I have to manually choose every time, which takes up time.

I wish to have it defaulted as "Dutch -> English". I've already se the setting to "Always offer to translate" and "Always translate dutch", but I still have to do it manually sometimes.

Thanks for your help.

Open 1 229

Did FF look at my userChrome.css ?

FF147.0.1 64bit Linux I have about:config > toolkit.legacy ... stylesheets set to true, but how can I determine if FF actually 'loaded' the file <profile>/chro… (funda kabanzi)

FF147.0.1 64bit Linux

I have about:config > toolkit.legacy ... stylesheets set to true, but how can I determine if FF actually 'loaded' the file <profile>/chrome/userChrome.css ?

Alternatively, is there a css tweak that is known to still be working in FF147?

Open 2 221

Missing sync data

Dear Support, Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my… (funda kabanzi)

Dear Support,

Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my browser history, tabs etc. Today I've formatted my PC to switch from win 10 to win 11 and logged into firefox as usual, but after trying to Sync nothing happens. My tabs, my history, everything is empty for some reason and I cannot find my original device (the one from a few hours ago connected in win 10) in my connected devices list either.

Please help me, my whole life is in that sync :(

Best Regards, Peter

Open 3 220