I-Firefox Community Forum

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

• Edge loads them just fine
• Steam client loads them just fine.
• If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
• Tried Troubleshoot Mode, didn't help.
• Tried to selectively disable some extensions, same.
• Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
• Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
• Tried to disable DNS in Firefox's settings, no siree.
• The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
• Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Firefox get a black box on the bottom right that says something wrong . I have tried to copy the entire hing but can not i got some of it I have even reinstalled firebox ans still can not share anything I have tried contacting Facebook but that does not happen no response i appears to work in Chrome on a noter Facebook account so it is Firefox. i will send you what i could get on the screen shot the part that is missing s the part that says something s wrong

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever in the version of Facebook. . I keep checking if Facebook is down there are limited problems but i do not see the problems in Chrome. if this keeps up i will be going to chrome which i really do not want to

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Whhhhyyyyyy am I suddenly unable to access certain parts of the Delta.com website?? I had no problem with the website re my outbound flight and now I can't access any info on my return flight on their "flight details" page. They had to send me a screenshot of what they had on their screen because I cannot get it on my own screen. I am worried as I get closer to my departure date that I still will not be able to access my flight info and will not be able to check-in! They told me to change browsers! Help! 😳

Hi!

Please see attached image:

Left: Edge (making sure it isn't a network issue)

Right: Firefox using a new profile from about:profiles.

On my main profile, I've tried clearing the data and cookies (though not the history) a couple of weeks back.

Any suggestions welcomed! Many thanks in advance.

For over a week, Firefox always displays the message "Our servers are experiencing problems with our services" when I try to view a TV program on YouTube TV. Opera, Edge and my iPhone do not have this problem. I notice that Firefox doesn't store my location in the same place other browsers do. Could that be the problem?

I hate it when I have to use a different browser.

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

'bold text YouTube is "acting insane, sound plays/picture is frozen. Can't pause it. Also can't start it! Ads play on without option to skip. I got some notice that YT was changing something, I think it is broken. I managed to get a video to play on MS Edge, but I normally do not use that. I cleared cache and ALL of that, rebooted computer, etc. connection is good. Searches are fine on firefox, Other sites are fine on firefox. . IT IS YOUTUBE! It is SO bad that now with my mouse, the arrow and hand are NOT showing up on the actual screen where video plays. Right now on here it is fine. but on youtube? no.

On all our computers it seems impossible to sign into Outlook...several laptops and 3 desktop...even a new Apple device. Enter your email address and then taken to the next page (see attachment). sign in works with Edge! This has been happening for maybe a month. Very frustrating! NEVER opens the next security window, the 'spots' just keep moving forever...selecting "Back" just repeats the cycle.

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can put information in description box. Tried on edge works fine. turned off enhanced protection still same.

In during a search this problem has happen before after updates

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Hi,

I started to notice recently that calendars in some websites I browse with Mozilla are inaccurate. The dates like months, days,... are in a mess. Then I used Google Chrome instead of Mozilla and it went right. It was accurate with Chrome browsing those sites. Did you hear of the same problems with Mozilla ? What can be wrong ?

Thanks for your insights,

All the best,

Denis

I recently installed an rtx 3060 12gb on my old system (Win10, ga-h77-ds3h gen3 mobo + xeon ivy bridge cpu). I installed latest Nvidea Studio drivers. Everything seems fine apart from Firefox, which showed visible artifacts/flickering lines on the screen. I disabled hw acceleration in Firefox settings and now instead of the lines I just see micro dots which change position frequently. As recommended by AI i changed some other settings in about:config but the tiny dots are still there. Starting Firefox in safe mode they are still there. On MS Edge its fine, there are no dots/artifacts.

Is there something else that might fix this or there is nothing that can be done, its just how the rendering engine works on older systems and rtx 30s cards?

Hello, since I installed the Firefox 141.0 update today, I can't login to Reddit. I tried logging into Reddit right after updating Firefox, so did a System Restore to see if that corrected the problem, and it did.

To double check, I installed the Firefox 141.0 update again, and encountered the same problem logging into Reddit again, so it's definitely this new update causing the problem.

I've attached the Reddit messages I get. The 1st is the initial message, and the 2nd after I retry logging in.

I would greatly appreciate help with this.

Thank you,

Michael T.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

its pretty much what it says on the tin, im not seeing my channel points in chat

 i have turned off all the tracking stuff 

i turned off the enhanced tracking and i still cannot see or earn my channel points i have turned my site security to nothing to see if that would do anything I have turned off all my add-ons and they just dont show can anyone tell me whats happening here